МТС
38 reviews
November 30
I came to change my SIM card to this wonderful service, where the operator at the counter will communicate with you not with a desire to help, but with a desire for you to get out of there as soon as possible, which I did.
All my life I have been depositing money in MTS simply by inertia, because I am tied to a number. But going to the salon this time finally convinced me that the attitude towards customers went no further than the quality of communication (which, imho, is the worst among competitors).
As a result, I fulfilled the operator's wish, and issued a SIM card in a nearby life, where they offered more for less money (not surprisingly). It remains to transfer the number and forget these three letters of MTS as a terrible dream.
For those who are going to buy something in their salons, type any product into Google and see prices 20% less with the same installments and warranty. They profit from people who are poorly versed in technology.
See original · Русский
November 1
Very long service. Of the two operators, one only serves, the second goes back and forth. there are several people in the queue, but we have been standing for 30 minutes
See original · Русский
December 9, 2023
Yesterday we contacted the communication salon on Denisovskaya Street (Korona shopping center), a mobile phone was selected in advance .Booked .But when we were in the communication salon , consultant Alexey advised us to use a different model of mobile phone .I want to express my gratitude to Alexey.For the professional approach, for the consultation. But the girl, I did not remember her name , who made the purchase , I would like the authorities to explain what communication is with the client .She expressed her indignation to Alexey, the consultant, that he advised us to purchase another model .It was said that there was nothing to climb into the client 's choice , they say they chose , let them take it . Because of this attitude , it is not very flattering to be in such a MTS outlet in the presence of a client .Thanks to Alexey again .
See original · Русский
2
September 12, 2023
I bought a SIM card. A very friendly young man, told me everything, directed me to the girl behind the counter. She accepted the laptop for marriage, probably at least 20 minutes, the same questions several times, while there are several potential buyers in the hall besides me. Then the second employee came out, also sat down at the counter, with a very serious look began to go about her work, again not paying attention to the customers.
See original · Русский
September 5, 2023
The service is very fast, the consultants are great, but sometimes they are too intrusive. And so, in general, everything is gorgeous, what can I say
See original · Русский
September 9
Long queues the staff works slowly and came up with some kind of ticket for the queue
See original · Русский
February 21
0 points review for not giving installments of 600 rubles when advertised from all irons that we will give installments in tiktok))0 was not given without explanation)))
See original · Русский
1
April 22
A standard communication salon, there are accessories for mobile phones.
See original · Русский
September 11, 2023
Just for visiting them 1.5 hours before closing time, and leaving after 2 hours, but not kicked out!))) The work is not organized, there is no corporate form.th.. understand who you are talking to
See original · Русский
1
March 18, 2023
There are too many papers people need to sign when buying a phone in installments, which creates a large queue of customers, they had to spend more than an hour to replace the SIM card, although there was a fourth in line
See original · Русский
November 27, 2022
The staff quickly helped to sort it out. Just put the "queue ordering device" in a more obvious place, when people are standing near the second cash register, you may not see what's where.
See original
September 30
The manager is very rude
See original · Русский
June 6, 2023
I always liked the service in this department, but after the last visit....there is no desire to apply.
See original · Русский
June 11, 2023
A good service point, properly serviced and explained everything.
See original · Русский
November 17, 2022
The service is fast, there is an electronic queue, although there are a lot of people on weekends, you will have to wait.
See original
November 27, 2023
I recommend. Great. Awesome
See original · Русский
August 1, 2023
A large queue is possible, although electronic, do not be afraid of it, it goes fast.
See original · Русский
July 28, 2021
I bought a xiaomi redmi note 10 phone. After 3 days, I brought it to them under warranty. The phone was under warranty for 7 days and they gave it back to me with the same problem. I tell the seller let's solve this issue with the phone somehow, and she started to be rude, raise her voice and said to deal with the phone herself. He says go to the service center and solve the problem there.
See original
3
1
January 6, 2022
Employees work very slowly. Obviously, they are not trying to serve faster, they just walk to the stands with phones. MTS Internet does not work in the MTS salon)
See original
2
February 20, 2022
Two devices were purchased at this center, both times everyone was polite and everything was explained in detail!
See original
1
July 25, 2022
The service is very slow.
I would like to do it quickly. Everyone's time is limited.
See original
September 21, 2021
Horror, there was one consultant in the evening, the queue was a kilometer long, it was still 2 hours before the end of the working day, the Kitaichev group took one electronic number for everyone, stayed there for all 1.5 hours, although the head.I went back and forth, but I didn't even help
See original
2
December 11, 2018
A small salon. Polite, pleasant consultants. They work quickly and professionally. A good selection of phones and tablets, as well as other equipment. I am pleased with the installment plan. There is a phone account replenishment terminal. Both by bank card and in cash
See original
4
3
April 5, 2020
Very poor internet connection. If there is a signal, then there is none. Internet connection is lost in underground parking lots, and it catches in places in shopping malls. Beyond Minsk, that is, there is no Internet. Therefore, I had to reconnect to the Wellcom for the Internet. There are no such problems with Velcom.
See original
4
1
May 12
Excellent service👍🏼
See original · Русский
April 26, 2023
There are always wild queues, you need a 3rd specialist...
See original · Русский
1
September 3, 2020
There is always a queue and you spend more than 1 hour, even if there are 2 people in front of you, very slow staff, very
See original
3
1
November 23, 2022
A great salon.
See original
June 25, 2022
There are queues of half an hour
See original
1
December 12, 2018
a small communication salon - there is almost always a queue - should be expected. all issues can be resolved. the range is above average
See original
4
2
January 31, 2020
The tricky issue was quickly resolved. the queue was minimal and moved quickly. satisfied.
See original
1
2
May 11, 2023
A complete divorce
See original · Русский
March 14, 2020
There were no problems during the use of this operator, but at the same time there was a poor coverage area in the country
See original
1
1
April 25, 2020
Good Internet, excellent in-network rates.
See original
1
May 29, 2020
2 clients per hour, if you arrive at 6 pm, you will be able to book a queue only the next day.
See original
2
December 19, 2018
I got into a terrible queue, took a ticket, managed to go around the whole e-city 3 times with a child
See original
5
2
April 14, 2020
One of the best companies in the field of communications!
See original
1
1
June 8, 2019
I liked the consultant Dmitry
See original
3
1