Mts

4.8

708 ratings

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Людмила Горбач

Level 7 Local Expert

They serve you quickly. There are practically no queues. Parking is small. I really like the choice of products, as they say, for every taste and color. The quality is excellent, we have been buying phones, tablets and smart watches for many years. The staff is very polite.

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Ян Менжик

Level 5 Local Expert

MTS IS DIVINE!!! Discounts on tariffs are always available! And there are a lot of tariffs themselves. Phones are cheap, and any problems in the phone are easily fixed. MOST IMPORTANTLY, Kind, smart, polite and friendly staff. Special thanks to the Head of the sales department, the warehouse manager, and everyone else!

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Михаил Хомяков

Level 28 Local Expert

The service is fast enough. The staff is polite. We helped you connect the starter package and replenish it without any problems. The problem is with small cash, I had to change it at the store opposite.

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Pavel Z.

Level 3 Local Expert

Excellent service, they serve you quickly. The product selection is very large. The specialists are polite and explain everything clearly. I advise everyone.

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Сергей Карпенко

Level 16 Local Expert

MTS has a large office, they communicate pleasantly, help in some situations, a good selection of gadgets, a wide range of tariffs for all occasions and phones, thank you.

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Артем Миняйло

Level 6 Local Expert

A good range of products, competent specialists. A small thing - if you get into rush hour, there might be a lot of people, and there will be queues. But no one prevents you from stopping by in the evening after about 19 o'clock.

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Паша Генечко

Level 2 Local Expert

I bought a xiaomi redmi note 14 pro phone , but there haven't been defects for another month , the consultants don't know why and they didn't give me a consultation.

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Татьяна Мороз

Level 5 Local Expert

Surprisingly, there was no queue on the day off. I received comprehensive advice on changing the tariff plan. It was felt that the specialist was in his place. They explained everything politely and patiently, there was not a drop of irritation.

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Евгений

Level 5 Local Expert

I was very pleased with the competent staff. The consultant guy told everything, showed and advised, I would really like to mention his knowledge about the product. And the girl at the first checkout was also pleased. She told me everything and answered all the questions. We were served immediately, without delay. A large selection of products. You are not being driven by price limits and deadlines to acquire something. However, the people and the branch are praiseworthy P.S.: I reread the reviews... People!!! This is a communication salon with the provision of services and goods in the building, not a repair, engineering and technical one. The people working there are not responsible for why you don't have fishing in the woods or a weak Internet connection. Don't waste the airwaves with stupid reviews

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Анастасия Р.

Level 4 Local Expert

Very prompt staff, they will always tell you what is best to choose, regardless of the cost. We bought phones and a tablet, no complaints, as in other companies. The only parking is small.

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Дмитрий Демченко

Level 17 Local Expert

Well done! There are always a lot of people, but they work fast. Everything will be shown, everything will be told. And if necessary: they will explain and teach. Friendly staff. I recommend it! Plus the sale of not only phones, but all kinds of small household appliances.

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Лебедева Ольга

Level 6 Local Expert

1 person service in 40 minutes! If we had set a limit of people per employee during working hours, we would have started to move. With a child, waiting so long is agony. It seems that a table was set up for the children, but the pencils were not sharpened, they did not give me a sharpener, and there was only one sheet for everyone, and it was painted. I asked to print it, but they refused, allegedly a lot of work. Our number was 27, we arrived at number 23 and waited for over an hour! One woman was sold a clipper for about 35 minutes. I won't describe them all, they work like turtles! The air conditioner is not working, or it is weak, or it is not there at all....I didn't ask, the answer about the leaves and the pencil sharpener was enough for me.

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Наталья

Level 9 Local Expert

Parking is very small, it takes a long time to wait for your ticket to be called. The staff is polite.

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Денис А.

Level 2 Local Expert

Very slow service! Of the 8 full-fledged windows, only 4 are working.... Experts are in no hurry... I had to wait in line for 45 minutes to close the contract.

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Кира Уманова

Level 3 Local Expert

I go here to put money on my phone. It is very good that MTS works until 21, it is very pleasing, the ATM is very fast, convenient to use, I also want to see what phone models there are)

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Людмила Песецкая

Level 5 Local Expert

Always courteous service, competent consultants.

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Иван Ф.

Level 4 Local Expert

Excellent communication service, good salesmen, non-intrusive promoters.

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К К

Level 4 Local Expert

The store works interestingly. The order was placed on 02.12.2024. Upon arrival on 03.12.2024, there was a rise in price and the cost changed. To which it was suggested to simply cancel the order in this case, because they would not be able to do anything. "Customer orientation" is at the highest level. Apparently the laws have bypassed you.

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никита н.

Level 3 Local Expert

Pure scammers, 1 point. Instead of the Unlimited tariff, without asking, they connected #Unlimited, which is no better, but 2 times more expensive. I regret that I did not switch to A1 on good terms at the time.

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Денис Комаровский

Level 11 Local Expert

I was the other day-I reissued the number. The central office is clean, spacious, accessible storefronts, BUT there is not enough staff -four of the eight windows are working. The queue is like a mausoleum, for solving a problem worth five rubles and five minutes, according to time, I stayed there for forty minutes. The service is disgusting although the staff is polite. In short, if you want to test your nerves for strength, YOU ARE HERE!!!!

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Виктория А.

Level 2 Local Expert

The quality of the product is good, I did not wait long, the staff was very polite and quickly helped with my question

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SumiDav

Level 11 Local Expert

Very convenient location - right next to the bus station, 20 meters away. There are a lot of employees, air conditioning is working. There are no queues, the registration is fast. There is a tourist SIM card

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Александр

Level 11 Local Expert

A bad salon, I bought a smart watch with a marriage, they did not exchange it for me and did not return the money. Don't buy anything here

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Антон

Level 9 Local Expert

I'm working on a schedule. Electronic queue. While you are waiting, you can get acquainted with the gadgets for yourself or as a gift to another person. Specialists are competent, if they do not know what to answer, they consult with senior specialists. The issue will be resolved in any case. In my experience, I will say - good service, they try to please. Well done!

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The Judgebringer

Level 3 Local Expert

They advised me an inexpensive smartphone for a mower plus with wireless charging, initially I thought it was nonsense, but anyway this infinix is very cool compared to others, thank you!

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Николай Карпинчик

Level 13 Local Expert

Good location. A small parking lot. Polite and helpful staff. Good luck in your work!

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Олег

Level 15 Local Expert

First, let's start with the pros. A new building in the city center. It's quite cozy inside. There are many employees who provide professional assistance. Polite staff. Now the cons. Parking, if you are driving a car, you will have to spin around until you find a parking place. Service queues. The operational work of the staff does not even save you.

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Victoria V.

Level 4 Local Expert

Internet roaming does not work (this is the third country). The operator constantly replies that he will now send it for verification. No one returns from the check. Only if I write again, it's all over again, as if they don't see the story there. And now I flew to Nepal, immediately bought a local SIM card, nevertheless, 4 thousand were written off from me in 4 days and they say that I was talking on the phone. I have a bunch of unanswered calls on my number, and the operator says that the check showed that you answered. I blocked all spam numbers without response, and also wrote to support about the situation. But no one solves the issue. They keep driving my account into the negative!! Please note that answered calls are only over the Internet from a local sim card. I've never seen a worse support service. I really regret that I switched to this operator

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Елена Александрова

Level 3 Local Expert

I would like to express my gratitude to the office staff for their attentive attitude and fast, high-quality professional service! I especially ask you to note the work of Artyom Dotsenko. I constantly use the services of this office and am grateful to the whole team. I would like to wish you success and a good New Year celebration!

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Pojmanovartem

Level 2 Local Expert

Recently, MTS has become very bad and the application has become very bad too, if you want to save money, do not connect MTS, at every step deception, as for me, they are simply engaged in withdrawing money from ordinary people, just one thing is verified in the application, but in fact quite another, and I think many will agree with it

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Юрии Рагинь

Level 6 Local Expert

The consultants will chew the fire , help , tell you , I think they can make coffee , I didn't check it ))), I highly recommend it !!!!! Clear, accessible , and high - quality !

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Валерия

Level 12 Local Expert

Specialists who explain tariffs and services , I think you need to take a knowledge test before you pass information to the consumer , you come to find out exactly how and what for some services , and you are like this - you definitely don't need to connect anything , it's all automatic and on the phone automatically and in the application automatically , the result is an hour then to sort it out your "everything is automatic"!!!!

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Анна Петрошевич

Level 6 Local Expert

The interior is good. Fast service, and consultants will quickly and clearly advise and tell you about the product in question. Or they will offer something better.

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владимир янков

Level 12 Local Expert

The queue is small, the service is fast and qualified. Competent, courteous staff.

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Оксана Быкова

Level 8 Local Expert

The salon is small, there are usually a lot of people. But we acquire most of the equipment there, because a very good young man in the hall, who helps with the choice and explains everything in an accessible language to everyone. A wonderful consultant guy (tall, dark hair), cultured, patient, educated, an expert in technology and just a nice young man. Thanks to this 4-star professional! And so I would put 2. Constantly sooo long service. We came to repair or replace the headphones for the child under warranty, 10 rubles cost everything, and it took 43 minutes in time! Although there were almost no people, i.e. we came up and a girl immediately began to serve us. The headphones were replaced, although the child lost 1 of the 6 additional soft earbuds included, so the girl took the same one from our new ones, for which they were exchanged, but why? Are these our used broken headphones so important and needed by someone that there should be a complete set, even if the color does not match at all (I put green ones with pink ones)???!!!! And yet, we bought headphones much faster than we replaced them now. If they had known that it took so long, they would have thrown it away and bought new ones, so at least there would have been a complete set. Yes, and the girl spent a lot of papers on it, we signed, etc. Where and when will there be paper savings in our country!? In A4 format, a couple of lines and so there are four sheets)))) And there was a feeling that at first the girl studied the instructions on how to make an exchange, because she read something on the computer for a very long time)))

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Sergey Malkin

Level 16 Local Expert

I bought a card for calls, everything was fast and attentive. Nice girls, they told me everything and helped me change my SIM card.

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Дарья Петрашка

Level 7 Local Expert

I needed to buy headphones urgently. I went to MTS, I see that there are phones/headphones on the windows... but I don't understand where the cash register is and how to buy them, actually. I met the eyes of the consultant, approached him with the question where is the cash register to buy headphones. After a couple of seconds of silence, I was asked if I had money!? I understand everything, I was unpainted, but don't be rude. He tried to say something that you need to pay through an information kiosk, but I still did not understand how and which service to pay through which information kiosk. I asked again: "What do you need?" In response, a hard look and: "I don't need it, you need it " As a result, I realized that they would not help me and came out with a terrible aftertaste after a meaningful conversation. Thank you.

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anton ozirski

Level 2 Local Expert

It's absurd. We bought a 4g modem, came to change it after 2 days, did not return it. We were refused, referring to technically complex equipment that is not subject to return and exchange. A call to the consumer rights hotline completely refuted the consultant's words. I hope this point will be dealt with in this matter.

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604742 Гринцевич Людмила

Level 7 Local Expert

Quickly and to the point. I always go to them. The operators are all adequate. Roaming was needed, the prices in Russia were pleasantly surprised.

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Jim W

Level 10 Local Expert

The central , largest and most reputable MTS office in the Grodno region . In all the years of cooperation with this operator, it was always possible to get the fastest and most professional help in this place. Well done MTS!!!

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Аврора Рослякова

Level 2 Local Expert

I don't like the fact that if you made a mistake with the phone number, then you need to go to MTS with documents and solve this issue, the old system is very good, if you pay with a card and there is a receipt on the phone and you can safely send it remotely, why print something, and so worry about it, stand in queues. Change the System!

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Алик

Level 8 Local Expert

A regular salon and a place for MTS customer service. Sooo long queues, almost always. There is a Samsung (phones) service. Terminals for fast and interest-free maintenance within MTS services.

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Чипсон

Level 11 Local Expert

You will always receive high-quality and courteous service, and comprehensive information. Five points.

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Vitas

Level 11 Local Expert

There are always a lot of people, but the staff is patient and polite, goes to meet the client.

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Саша В.

Level 2 Local Expert

I bought an iPhone 11 128 , when I first turned it on, I noticed that there are burned pixels on the display, I turned to MTS, where they were rude to me, they didn't explain anything, they just took the phone away for checking, and this is a brand new completely new phone, it didn't work for an hour, the service and attitude to people is terrible, and how after To buy something from them

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Владимир Яковлевич Голиков

Level 4 Local Expert

Review of the salon 87 Yanka Kupala Ave. (Trinity shopping center) I completely agree with Julia. On October 3, 2022, I bought a phone at the ETRM salon. A week later, problems appeared-the subscription does not always hear me and vice versa. 12.11. The phone started to overload on its own all the time. 13.11. I applied to the salon and was simply faced with an unwillingness to help and show MY SUPERIORITY in technical issues of using the phone. If you forgot your password and if it is restored, this is no longer a garagty case. Since I forgot the documents on my phone, I came to go get them. It turned out that they were not needed, everything can be installed using a passport and a phone box. They started dealing with my problem after my wife said that they should contact the central office. An attempt to explain the problem to an employee at the second workplace caused, to put it mildly, an incorrect reaction - you reset all factory settings and simply do not know how to use the phone. Thanks for your help, complete disregard......16.11. 22 again, the problem is that not all subscriptions hear me and turn around. I'll have to write a complaint, but I don't want to. The attitude towards clients in A1 is completely different. Learn to work with them. 11/22/22 I put the phone in for repair (subscriptions don't always hear me). Workplace 3. Everything is professional and correct. 11/22/22 I put the phone in for repair (subscriptions don't always hear me). Workplace 3. Everything is professional and correct.

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ТОР LESS

Level 7 Local Expert

They 're cheating !!!!they talk beautifully about the tariff and you sign another one

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Natalia V.

Level 22 Local Expert

Huge queues! Always!!! Spend at least an hour waiting! Disgusting! The cost of services is not commensurate with the quality of communication and the quality of service, there is no Internet, it is impossible to solve the issue by phone - they said to go to the office. And there is only one office in the entire Grodno region, where you could close the SIM card! Is MTS really so poor that it cannot maintain several offices in Grodno and one in Skidel?????????? Why not simplify people's lives so that they can close the number at the operator on the phone??? Alley! The 21st century is on the street, and you're all in stone!!! The parking lot is small and packed with cars. One horror in general, like a terrible dream, I remember a trip to MTS

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Алевтина

Level 4 Local Expert

The consultant was very rude. Such people shouldn't work

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Ihar G.

Level 3 Local Expert

Terrible service, cheating with tariffs Roaming charges large amounts of money for the provision of services that you do not use.

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Mts

184 reviews