МТС
157 reviews
July 21, 2024
Internet roaming does not work (this is the third country). The operator constantly replies that he will now send it for verification. No one returns from the check. Only if I write again, it's all over again, as if they don't see the story there.
And now I flew to Nepal, immediately bought a local SIM card, nevertheless, 4 thousand were written off from me in 4 days and they say that I was talking on the phone. I have a bunch of unanswered calls on my number, and the operator says that the check showed that you answered.
I blocked all spam numbers without response, and also wrote to support about the situation. But no one solves the issue. They keep driving my account into the negative!!
Please note that answered calls are only over the Internet from a local sim card.
I've never seen a worse support service. I really regret that I switched to this operator
See original · Русский
1
2
February 15, 2024
I was very pleased with the competent staff. The consultant guy told everything, showed and advised, I would really like to mention his knowledge about the product. And the girl at the first checkout was also pleased. She told me everything and answered all the questions. We were served immediately, without delay. A large selection of products. You are not being driven by price limits and deadlines to acquire something. However, the people and the branch are praiseworthy
P.S.: I reread the reviews... People!!! This is a communication salon with the provision of services and goods in the building, not a repair, engineering and technical one. The people working there are not responsible for why you don't have fishing in the woods or a weak Internet connection. Don't waste the airwaves with stupid reviews
See original · Русский
3
September 6, 2024
They advised me an inexpensive smartphone for a mower plus with wireless charging, initially I thought it was nonsense, but anyway this infinix is very cool compared to others, thank you!
See original · Русский
1
December 4, 2024
The store works interestingly.
The order was placed on 02.12.2024.
Upon arrival on 03.12.2024, there was a rise in price and the cost changed. To which it was suggested to simply cancel the order in this case, because they would not be able to do anything. "Customer orientation" is at the highest level. Apparently the laws have bypassed you.
See original · Русский
July 25, 2024
A great place to communicate and buy gadgets. I recommend looking at the product here, pleasant installments and conditions)
See original · Русский
3
August 9, 2024
Pure scammers, 1 point. Instead of the Unlimited tariff, without asking, they connected #Unlimited, which is no better, but 2 times more expensive. I regret that I did not switch to A1 on good terms at the time.
See original · Русский
1
November 15, 2024
A great place, courteous staff, always answer questions and help, well done
See original · Русский
March 17, 2024
Very prompt staff, they will always tell you what is best to choose, regardless of the cost. We bought phones and a tablet, no complaints, as in other companies. The only parking is small.
See original · Русский
3
May 17, 2024
Surprisingly, there was no queue on the day off.
I received comprehensive advice on changing the tariff plan. It was felt that the specialist was in his place. They explained everything politely and patiently, there was not a drop of irritation.
See original · Русский
3
August 13, 2023
I was the other day-I reissued the number. The central office is clean, spacious, accessible storefronts, BUT there is not enough staff -four of the eight windows are working. The queue is like a mausoleum, for solving a problem worth five rubles and five minutes, according to time, I stayed there for forty minutes. The service is disgusting although the staff is polite. In short, if you want to test your nerves for strength, YOU ARE HERE!!!!
See original · Русский
4
June 9, 2024
Quickly and to the point. I always go to them. The operators are all adequate. Roaming was needed, the prices in Russia were pleasantly surprised.
See original · Русский
2
1
February 27, 2024
I go here to put money on my phone. It is very good that MTS works until 21, it is very pleasing, the ATM is very fast, convenient to use, I also want to see what phone models there are)
See original · Русский
3
August 12, 2023
Huge queues! Always!!! Spend at least an hour waiting! Disgusting! The cost of services is not commensurate with the quality of communication and the quality of service, there is no Internet, it is impossible to solve the issue by phone - they said to go to the office. And there is only one office in the entire Grodno region, where you could close the SIM card! Is MTS really so poor that it cannot maintain several offices in Grodno and one in Skidel?????????? Why not simplify people's lives so that they can close the number at the operator on the phone???
Alley! The 21st century is on the street, and you're all in stone!!!
The parking lot is small and packed with cars. One horror in general, like a terrible dream, I remember a trip to MTS
See original · Русский
2
3
December 5, 2024
The connection is stable, there are no problems, when contacting specialists, you get qualified information
See original · Русский
December 2, 2024
Everything seems to be fine, but there is one thing! It's too painful to have intrusive sellers! Even with too much!
See original · Русский
December 3, 2023
The interior is good. Fast service, and consultants will quickly and clearly advise and tell you about the product in question. Or they will offer something better.
See original · Русский
3
August 21, 2023
Very convenient location - right next to the bus station, 20 meters away. There are a lot of employees, air conditioning is working. There are no queues, the registration is fast. There is a tourist SIM card
See original · Русский
3
June 5, 2023
Well done! There are always a lot of people, but they work fast. Everything will be shown, everything will be told. And if necessary: they will explain and teach. Friendly staff.
I recommend it!
Plus the sale of not only phones, but all kinds of small household appliances.
See original · Русский
3
February 4, 2024
I bought a card for calls, everything was fast and attentive. Nice girls, they told me everything and helped me change my SIM card.
See original · Русский
3
December 21, 2022
I would like to express my gratitude to the office staff for their attentive attitude and fast, high-quality professional service! I especially ask you to note the work of Artyom Dotsenko. I constantly use the services of this office and am grateful to the whole team. I would like to wish you success and a good New Year celebration!
See original
4
August 29, 2023
A good range of products, competent specialists.
A small thing - if you get into rush hour, there might be a lot of people, and there will be queues. But no one prevents you from stopping by in the evening after about 19 o'clock.
See original · Русский
3
January 30, 2024
Clean, bright, fast. Everything is normal, the service is clear and understandable.
See original · Русский
3
May 8, 2024
A bad salon, I bought a smart watch with a marriage, they did not exchange it for me and did not return the money. Don't buy anything here
See original · Русский
2
August 17, 2021
First, let's start with the pros. A new building in the city center. It's quite cozy inside. There are many employees who provide professional assistance. Polite staff.
Now the cons. Parking, if you are driving a car, you will have to spin around until you find a parking place.
Service queues. The operational work of the staff does not even save you.
See original
4
July 21, 2023
The queue is small, the service is fast and qualified. Competent, courteous staff.
See original · Русский
3
November 22, 2022
Review of the salon 87 Yanka Kupala Ave. (Trinity shopping center) I completely agree with Julia. On October 3, 2022, I bought a phone at the ETRM salon. A week later, problems appeared-the subscription does not always hear me and vice versa. 12.11. The phone started to overload on its own all the time. 13.11. I applied to the salon and was simply faced with an unwillingness to help and show MY SUPERIORITY in technical issues of using the phone. If you forgot your password and if it is restored, this is no longer a garagty case. Since I forgot the documents on my phone, I came to go get them. It turned out that they were not needed, everything can be installed using a passport and a phone box. They started dealing with my problem after my wife said that they should contact the central office. An attempt to explain the problem to an employee at the second workplace caused, to put it mildly, an incorrect reaction - you reset all factory settings and simply do not know how to use the phone. Thanks for your help, complete disregard......16.11. 22 again, the problem is that not all subscriptions hear me and turn around. I'll have to write a complaint, but I don't want to. The attitude towards clients in A1 is completely different. Learn to work with them.
11/22/22 I put the phone in for repair (subscriptions don't always hear me). Workplace 3. Everything is professional and correct.
11/22/22 I put the phone in for repair (subscriptions don't always hear me). Workplace 3. Everything is professional and correct.
See original
3
December 7, 2022
I'm working on a schedule. Electronic queue. While you are waiting, you can get acquainted with the gadgets for yourself or as a gift to another person. Specialists are competent, if they do not know what to answer, they consult with senior specialists. The issue will be resolved in any case. In my experience, I will say - good service, they try to please. Well done!
See original
2
July 28, 2023
You will always receive high-quality and courteous service, and comprehensive information. Five points.
See original · Русский
3
December 22, 2023
Nice staff, consultants who can sell you a gadget that you didn't even think about buying
See original · Русский
3
August 12, 2023
It's okay! The consultants are sooo patient and polite! Respect them!!!!
See original · Русский
2
1
August 17, 2024
The same salon as the connection to the city.
See original · Русский
1
August 26, 2024
Cool, they made a SIM card for me there
See original · Русский
1
January 26, 2020
The salon is small, there are usually a lot of people. But we acquire most of the equipment there, because a very good young man in the hall, who helps with the choice and explains everything in an accessible language to everyone. A wonderful consultant guy (tall, dark hair), cultured, patient, educated, an expert in technology and just a nice young man. Thanks to this 4-star professional! And so I would put 2. Constantly sooo long service. We came to repair or replace the headphones for the child under warranty, 10 rubles cost everything, and it took 43 minutes in time! Although there were almost no people, i.e. we came up and a girl immediately began to serve us. The headphones were replaced, although the child lost 1 of the 6 additional soft earbuds included, so the girl took the same one from our new ones, for which they were exchanged, but why? Are these our used broken headphones so important and needed by someone that there should be a complete set, even if the color does not match at all (I put green ones with pink ones)???!!!! And yet, we bought headphones much faster than we replaced them now. If they had known that it took so long, they would have thrown it away and bought new ones, so at least there would have been a complete set. Yes, and the girl spent a lot of papers on it, we signed, etc. Where and when will there be paper savings in our country!? In A4 format, a couple of lines and so there are four sheets)))) And there was a feeling that at first the girl studied the instructions on how to make an exchange, because she read something on the computer for a very long time)))
See original
16
1
January 14, 2022
I needed to buy headphones urgently. I went to MTS, I see that there are phones/headphones on the windows... but I don't understand where the cash register is and how to buy them, actually. I met the eyes of the consultant, approached him with the question where is the cash register to buy headphones. After a couple of seconds of silence, I was asked if I had money!? I understand everything, I was unpainted, but don't be rude. He tried to say something that you need to pay through an information kiosk, but I still did not understand how and which service to pay through which information kiosk. I asked again: "What do you need?" In response, a hard look and: "I don't need it, you need it "
As a result, I realized that they would not help me and came out with a terrible aftertaste after a meaningful conversation.
Thank you.
See original
5
April 2, 2023
Sometimes it takes a long time to wait! Small parking! If it's for cash, it's cheaper to buy from an online store! The rest is all on the level!
See original · Русский
3
2
January 2, 2023
Good staff and knowledgeable. They helped and explained everything the first time. They will answer any question and show you, tell you.
See original · Русский
3
September 16, 2022
The office staff themselves do everything to help the client. They explain, they prompt.
There are no complaints about the office staff.
I just don't like that MTS is cheating. The coverage map shows one thing, but in reality it does not correspond to the stated
See original
3
June 29, 2023
There are always a lot of people, but the staff is patient and polite, goes to meet the client.
See original · Русский
3
January 12, 2024
I issued a tourist SIM card, everything went quickly
See original · Русский
3
July 9, 2024
Served quickly
See original · Русский
3
August 21, 2023
Very pleasant service, the specialist girl quickly solved my question.
See original · Русский
3
October 2, 2023
A good MTS salon.Services are provided at a decent level!
See original · Русский
2
April 6, 2024
Fast and high-quality service
See original · Русский
3
June 27, 2022
If we take this particular branch, then there are no questions for it. But if we consider the network, then there are questions. It was hard to imagine that in our time, both calls and the Internet are poorly pulled. Despite the fact that the tower is located near the village.
See original
4
1
January 15, 2023
The salon even seems to have a good service staff who pays attention to customers, but the only thing they immediately sniff out new items
See original · Русский
2
3
August 15, 2022
You can buy a Belarusian SIM card for guests of the country. Fast enough, but have Belarusian pennies and preferably without change. The terminal does not give change
See original
3
1
October 6, 2021
I don't like the fact that if you made a mistake with the phone number, then you need to go to MTS with documents and solve this issue, the old system is very good, if you pay with a card and there is a receipt on the phone and you can safely send it remotely, why print something, and so worry about it, stand in queues. Change the System!
See original
3
2
September 5, 2024
Super
See original · Русский
1
July 2, 2022
Conveniently located center. Fast and good service.
See original
3
May 31, 2024
It's just super
See original · Русский
3