МТС

4.4

227 ratings

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Маргарита Рыжакова

Level 5 Local Expert

Wonderful administrators! responsiveness and kindness create an atmosphere of trust, respect and mutual support. Thanks ! .I applied for a duplicate of the communication services agreement . The document was ready within 30 seconds! Good job!

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299224 Петрова

Level 4 Local Expert

The staff is quick and helpful. Among the disadvantages: a long queue and the presence of only 1 expensive tariff for guests of the capital-1000 ross.rubles for a SIM card with unlimited Internet.

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Тим Ситников

Level 24 Local Expert

Here you can open a guest SIM card. You will have unlimited Internet and 700 minutes per month. You will need to pay 2000₽. They do the same e-sim, which is convenient. If you are calculating the time, keep in mind that when trains arrive, there is usually a queue of 5-7 people in the cabin. Registration takes about 15-20 minutes. Don't forget to bring your passport.

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Alice Carroll

Level 5 Local Expert

On arrival in Minsk in the morning, I immediately went to MTS to make an ESIM. (They are not available remotely for purchase in St. Petersburg.) There was a queue of six people at the salon, I stood for an hour. (There is good coffee next to it, there are buns.)There's a girl who works, she's She tries, but she still doesn't make it. This year, the operators agreed to cancel roaming charges. I don't know what they agreed on. But be prepared for the fact that upon arrival, in reality, upon arrival, you will stand in line for a long time so that the MTS operator can contact you. I almost missed the minibus to Vishnevo. Therefore, it is better not to plan trips on arrival right away. You come to Minsk to stand in line at the MTS operator. Therefore, you can take sandwiches with you. I have MTS in St. Petersburg, and I bought MTS here. Moreover, only a guest taoif is available for 30 rubles. But the service for this money is zero. There is no organization. The beginning doesn't work at all. Just the phrases that we agreed on. It's a mess. In the morning, 1 person works at 8 o'clock and the queue is longer and longer than in the Soviet Union. It's a good thing it's not Ancient Russia. Be awesome in general.

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диана

Level 3 Local Expert

I've been using the services for 15 years, but now MTS is just deceiving people, they withdrew money for a loan that was not carried out abroad, they gave a stupid reply without understanding the situation and without explaining how I could talk to two people at the same time on Viber and on a cellular connection! From other phones, the call is not even made to a number that does not exist, but it is being dialed from my number, and even an hour of conversations was magically recorded.

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Олег

Level 3 Local Expert

In Minsk, the Internet is about nothing, although LTE writes. He jumps on communication towers, when switching between them without Internet at all. It's not worth it. When talking in a building, the same problem occurs: the interlocutor may not hear. It is sad that when switching between operators, the mandatory period is 90 days.

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Andreu9811534403

Level 10 Local Expert

Smart managers, but for guests (non-citizens of Belarus) there is only one expensive tariff for 40 Belarusian rubles, although it is needed for 2-3 days... And so everything is very informative and neat!

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КОНСТАНТИН ХЛЫЗОВ

Level 16 Local Expert

There's always a queue in the morning. If your passport information is not in the mobile operator's database, it will take a long time to process.

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Геннадий Иванов (Рубан)

Level 25 Local Expert

There is no change, everything goes to the cashier. It is clear that the way to make money is very fast for a large company. And plus, the "guests" of the capital are charged exorbitantly. Although, to be fair, all operators have this, only MTS has the most competitive prices. Otherwise, the usual pussy, where you change money for minutes.

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сергей Ж.

Level 8 Local Expert

After 20 years of using the services, this year I became disillusioned with the edge of normal communication and there is no Internet even in Minsk, and they are going to launch some kind of 5G for whom these show-offs, you make what is normal. It's time to change the operator\_(ツ)_/

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Мария Ахметова

Level 8 Local Expert

We bought a sim card as visitors for an increased fee. The Internet was needed for orientation and work. We bought, installed, and distributed the Internet on a working laptop. After some time, an SMS message arrives that your 100 MB for distribution has run out, then pay. Thanks for the warning at the time of purchase. As a result, it's just an unnecessary SIM card. Next time, please warn us about such nuances, otherwise we visitors are already used to the fact that there may be a limit on distribution in the capitals

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Елена

Level 10 Local Expert

I always pass by this MTS branch in the morning, a lot of visitors buy SIM cards, there is always a queue, it would not be bad to have a couple more operators working for the arrival of trains for convenience.

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Muhammed Talha

Level 28 Local Expert

It's a good campaign. Everything is fine, but the tariffs are very expensive! Text message Connection The Internet is not bad, I recommend

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Alexander Vysotski

Level 2 Local Expert

They gave me a personal discount that I can't use. Because you need a special tariff. (thanks for the gift discount for the New Year)

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Андрей Содель

Level 7 Local Expert

I went abroad, the unlimited service was enabled, and as a result, 240 rubles were written off for nothing. I didn 't even make a call !

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александр ярин

Level 26 Local Expert

I bought a SIM card on the morning of 05.10.23. I want to note the work of the employee of the communication salon: promptly, discreetly, qualitatively. I ask the management to encourage this employee for high-quality work.

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Алексей Хиля

Level 9 Local Expert

The company is good, the service, the range, the quality of communication, everything is fine, but why put your employees in such ugly clothes. Polo on girls looks very unladylike. The competitors have a better attitude with this, but it's a pity.

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Алексей Игнатович

Level 2 Local Expert

An unpleasant girl left me without roaming on a long trip. I do not advise you to apply .

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viktor p.

Level 6 Local Expert

First, it is worth noting that the department itself is located on the 1st floor. So I hope you won't be like me wandering around all the floors looking for a stall. It's 8 a.m., the queue in front of me is 5 people. In general, thanks a lot to the employee who makes everything very quickly. By the way, only the tariff for ~ 650 rubles unlimited is available for registration under the passport of the Russian Federation. Tariffs for a smaller number of GB are not issued, be careful. I also advise you to take a thing to open the sim card slot, just in case, because people in the queue voluntarily shared it with me)

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Анастасия Карпова

Level 10 Local Expert

There is a big queue at 09.00. The salon itself opens at 08. We quickly issued a SIM card and provided comprehensive information. The cost of the guest is 20 bel. rub, but these funds go to the card. The next payment is a little over 20. It is possible to maintain the working capacity of the card, providing a minimum amount of money of 2 rubles

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Аленка Аленка

Level 6 Local Expert

Nice salon. The young male manager is very polite, explains everything in an accessible way, helps insert the SIM card and tells the advantages of a particular tariff.

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Алексей Иванов

Level 14 Local Expert

It is located on the 1st floor. There are no signs from above, it's hard to find, you need to find out from people. One tariff for people with a Russian passport. Registration is fast, and e-sim registration is available.

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filya filya

Level 12 Local Expert

The main advantage is the early opening. I came in advance, and I just didn't leave. And she was the first. There is a decent queue going to the opening, and the employee is alone. He makes out new SIM cards quite smartly, but there are a lot of people. Therefore, if time is critical, it is better to try not to fall into the "tail" of the queue.

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Сергей Запуниди

Level 4 Local Expert

Excellent service. I addressed the standard problem of a SIM card for a Russian to open a bank card. The girl (did not write down the name) wrote all the necessary codes, advised when to switch to SMS roaming, explained how to install the application, and most importantly advised which banks to choose, which ones do not work well.

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EUGENIO TORDO

Level 16 Local Expert

Terrible connection quality like in the Stone Age, the Internet is slow as a turtle, and all this at an expensive tariff and in the capital, a shame

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Алексей Бушуев

Level 10 Local Expert

Thank them very much. They suggested how to start roaming) k-customer orientation!

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Petr

Level 6 Local Expert

Quite a long service (due to the location and queue), it is better to choose a branch a little further from the station - there will be fewer people. But at the same time, there are no questions for employees, they consult correctly.

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Olechka

Level 12 Local Expert

It only works until 16.45. The consultant is in no hurry. His computer often hung up. I served 3 people for half an hour. It's stuffy inside. There is no customer orientation.

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кир булычев

Level 11 Local Expert

With a large number of people , one employee works there ((I stood in line for more than an hour . The girl is well done. I did everything quickly and efficiently. Are there really no people in MTS?

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Алексей

Level 7 Local Expert

I was very disappointed in this telecom operator. They don't sell you or help you buy goods in the store, they just sell you! Be careful, carefully read the documents that are signed and the integrity of the products, sellers may knowingly sell the phone with a defect. Well, then you will suffer!

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Светлана Бельская

Level 4 Local Expert

The staff are very strange. Someone is served on coupons and someone is served alive. Explain where the terminal is in the crowd. It's very difficult. Although it is very typical for MTS

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Максим Леонидов

Level 19 Local Expert

The seller works very slowly. It is immediately clear that there is no competition from the word at all. A SIM card costs 25 Belarusian rubles or 750 Russian rubles. There is a free Wi-Fi from MTS near the stall, but you need to register via SMS. Allows you to enter the Russian number +7 and an SMS with a code comes to it (to the Beeline Russian SIM card for sure, since incoming SMS to beeline in Belarus is free). So if you need the Internet, then you don't have to spend 750 rubles. PLUS, there is a free Wi-Fi with the same registration procedure in the ticket hall on the 2nd floor of the station.

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Маша П.

Level 4 Local Expert

I bought a SIM card, an employee Evgeny worked, he served a woman very incompetently in front of me: he was rude, he also talked to me afterwards, although everyone spoke to him very politely, perhaps he works with such an attitude, because this is the only communication salon at the station and there are no competitors, but it is very unprofessional to work with such an attitude to people

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Алексей

Level 12 Local Expert

At the moment, all MTS operators are misleading us.For the reason that the Internet stops working at 22.00 and starts at 9.00.And then the message goes on.We have fixed the problem with internet access. But the money was withdrawn, and they have been withdrawing every day since January 25 (for a monthly payment).For 11 hours of idle Internet.This is arrogance.It is necessary for all subscribers to call the MTS operator, and leave a complaint about the broken Internet.So that they resent this written-off money

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Александр О.

Level 4 Local Expert

I returned the phone number at 8.40 a.m. on 09/22/2023 in connection with the termination of the contract, the queue is large, that's right, but this is the only place that works in the morning. Despite the fact that the queue is slow, the employee (a girl, whose name I think is Julia) is just working at top speeds, so the slow movement of the queue is due to the slowness of customers. Therefore, I express my gratitude to the employee and thank you very much!

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Максим К.

Level 8 Local Expert

Employee Diana helped with the question, a polite and pleasant girl. Thank you MTS, thank you to the employee, it is comfortable to work with you, good conditions

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katya kraft

Level 9 Local Expert

It's terrible, stuffy, hot, the queue was third, but they answered questions to people after me.... Then the computer froze.. Half an hour - 2 people were served.

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Level 18 Local Expert

In September 2023, I arrived from Moscow and signed a contract for a bank card, SMS roaming cost almost nothing, just to maintain the balance. And then MTS decided to give Russians a "gift for guests" and as much as 10 rubles (300 rubles) per month!! For what?! Yes, just to receive 1-2 SMS messages for payments while roaming. Oh yes, greed! Stay away from such "friends"

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Владимир Черненко

Level 10 Local Expert

Many thanks to the girl who worked on October 4th. She helped me a lot!

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elena

Level 5 Local Expert

We wanted to buy a SIM card immediately upon arrival. There is a sign on the door that the store opens at 7.30. We stood in front of the closed store until 7.50, a huge queue gathered, but the seller did not appear.

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Anastasia

Level 4 Local Expert

Disgusting service, absolutely boorish attitude towards customers.

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Соловей Александр

Level 8 Local Expert

I gave the highest rating because good professional people work, they are always ready to prompt and help in choosing a gadget, for a cozy shop, for a wide choice.

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Ирина

Level 14 Local Expert

A comfortable lounge at the train station. Good sellers provide detailed advice, help with payment and activation. The only thing that is inconvenient is that they work from 8 o'clock. And the train arrives at 6 a.m... You've been waiting for 2 hours.

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Марина

Level 10 Local Expert

We served them as quickly as we could. The girl is energetic and friendly, tried her best for the buyer 👍

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Александра Кокарева

Level 11 Local Expert

MTS connects paid services to customers that no one needs, and debits money. This is a scam. It is not possible to fight this. You only find out that money is being debited from you and you have turned into a cash cow when the money has been debited from the account several times. I hope the management of MTS will finally get drunk and stop robbing people!

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Юлия

Level 5 Local Expert

Very inconvenient work schedule, constant long queues, work only by bank transfer

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Hobgoblin

Level 12 Local Expert

They work from 7:30, but it's better to take a queue before opening

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Dan Odinson

Level 17 Local Expert

Fast and courteous service!

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Николай

Level 8 Local Expert

The air conditioner does not work, it is very stuffy in the communication cabin. The girl employee, like all Belarusians, forgot what a SMILE is.

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Николай Б.

Level 3 Local Expert

An incompetent manager, had a passport photo to buy a modem, drove half the city back for a passport.

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МТС

98 reviews