The disgusting attitude of consultants towards the client. We came to buy a certain phone, and as a result we received a lot of unreasonable criticism, to the point of ridiculing our choice, and of course an attempt to impose the purchase of a more expensive phone.

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Федя Батарейкин

Level 20 Local Expert

It is very annoying that the company outsources people - there is a very high percentage of distrust of these specialists. During consultations, they get confused about the indications. I had to apply for a warranty. They gave me a substitution with a residual charge of 8 ( !!!!) percent. Upon arrival home, the device was put on charge and there was an attempt to connect WiFi. The device rebooted and locked, as someone else's computer was registered on it (!!!!) an account, and this is the situation on absolutely all replacement devices. When trying to exchange for another device, the employee tried to accuse MTS of damaging property.

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Татьяна К.

Level 2 Local Expert

The service is at a low level, unreliably convey information to customers about their rights and guarantees. The phone was delivered under warranty for repair, as a result, the problems remained, but it was not accepted again. I do not recommend contacting this center.

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21 review