МТС

Rating 4.1
96 ratings
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38 reviews

Level 4 Local Expert
August 4, 2024
I would like to leave a negative review after visiting this store. I came to buy a Yandex Station. When making a one-time payment, the manager immediately had some problems. The queue of three people was served as long as possible. At the checkout, the manager does not ask any questions, does not apologize for delays. We are all human beings, you can get into the situation and apologize that she has any questions about the sale. I just give 0 to this store for this attitude towards customers. I just refused to buy it. The manager just doesn't know how to make sales.
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Level 12 Local Expert
March 7, 2024
Polite specialists, high-quality and fast service. The only thing is that there are a lot of visitors during rush hours, so it's better to choose another time before visiting.
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Level 3 Local Expert
September 15, 2024
Pay attention to these "representatives" already. The second time I come and I am persistently offered something that I do not need, insulting my choice. What was sold in A1 Huawei , then here . Terribly aggressive delivery and persistence, discourages the desire to buy anything at all
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Level 21 Local Expert
July 17, 2024
There seems to be enough staff, but there is a queue because there is only one employee at the checkout. The rest apparently only sell phones. As a result, a lot of wasted time to find out at the checkout that the tariff is not suitable. The strange organization of the process of selling services.
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Level 2 Local Expert
July 3, 2024
Terrible service. Specialists are not set up to help the client. They are busy only with themselves. If they can't help, then they just don't know how to do it Accordingly, they did not complete their training well. I do not advise you to go there.
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Level 2 Local Expert
November 15, 2023
It's just awful!!!!!!!!! I bought a phone for a child less than a month later, I handed over the phone for diagnostics, where they said that everything was fine, the defect appeared, I handed it over again where the defect was already detected, the phone was repaired. Although I demanded a replacement. For the third time, the defect appeared. They only feed you breakfast.(they took the phone for diagnostics again. Already three months of spoiled nerves.
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Level 2 Local Expert
July 24, 2022
I bought a phone with my husband today🤗 We went to different MTS service centers, but we bought the phone on the street.Prytytsky 156 in the "Green City shopping center", as the most polite competent and specialists work there! They will help you choose a phone according to your budget and desire, and even tell you all the cons and pros. I want to say thank you to Elena Kostenko, she helped me quickly arrange the documents and explained all the favorable conditions! And most importantly, she did not impose more than one extra product, as everyone usually does! I would like to express my special gratitude to Anna Litskova. A very nice girl, answered all the questions, helped with the choice of a phone and was even able to explain and fix the problems with the phone in a short time. Anechka, thank you very much 🤗
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Level 10 Local Expert
June 10, 2023
The communication salon works as expected, there is an electronic queue, but it moves VERY slowly due to the large volume of long-term operations and the small number of employees working. Of the 4 windows, 2 work, sometimes 1. If in general about MTS: the impressions are very ambiguous. On the one hand, there is communication almost everywhere, but at the same time, by 22-00, the data transfer rate fluctuates around zero with a full 4G display, and besides, it takes quite a lot of money for all this pleasure.
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Level 3 Local Expert
January 9, 2023
This is the worst office in Minsk!!! Trying to cash in on someone else's death ((( There is nothing sacred, I went to the office and wanted to turn off my dad's SIM card . I was told that she is registered to the organization. And only they can turn it off .When I came home, I asked my mom.And to our surprise , there was a contract .Which is registered to the pope .Mom called the office.And they said that there was a mistake.This is the second time I've come.And I was told again that I was registered for an organization!!!! And I couldn't stand it!!! How can you profit from someone else's grief?We will leave MTS with our family,!!!! We have been using the service for more than 15 years.And here it is.It would be a surprise in half a year ((((
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Level 3 Local Expert
September 19, 2024
I like a good network.
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Level 3 Local Expert
August 28, 2022
On August 23, we came to buy a Xiaomi phone for my nephew, because we already had such phones and trusted them. They called a consultant to find out about the color, and he started saying that the phone was very bad and offered to buy a cheaper Huawei. He said it was much better - he spoke convincingly. We believed him, bought him and made a big mistake. It turned out that none of the applications we needed were installed on it, because it is without Google services, which we were not warned about in the store. Which is absolutely important for a child. Not to mention that the phone is worse than the one we came for - ours is the same, so there is something to compare it with. The consultant did not tell us important information about the phone, because if we had known, we would not have bought it, so we are very upset with MTS and its consultants. We will definitely warn our friends about this fact before going to this salon.
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Level 2 Local Expert
October 30, 2022
Disgusting service. On 10/30/2022 They came to change the SIM card in 2 minutes, and as a result they stood for 20 minutes, since they downloaded the application to the phone near 3 cash desks in front of us, creating a queue. You can also consult people on phone issues in the sales area. The girl from the 3rd checkout ignored all our questions. We wish to improve the efficiency of work, as the impression is spoiled.
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Level 8 Local Expert
November 7, 2023
Only one consultant girl works the 2nd consultant guy refused to serve even though there was already a queue in the salon
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Level 6 Local Expert
April 4, 2022
We would like to express our gratitude to Ekaterina Danilenko, a person who knows and does her job without nuances. Friendly , pleasant in communication , which is very important for this position . Definitely deserves encouragement !
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Level 2 Local Expert
October 12, 2022
It takes a very long time to wait in line (about 30 minutes). The operators have no change. It was necessary to pay 10p, they did not find the change from 20p, they offered to go to the store and change it. MTS, what else to expect from them...
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Level 2 Local Expert
July 10, 2022
The banking application does not work from the mobile Internet (I contacted the bank, everything works correctly with WiFi). I was advised to reset the phone to factory settings
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Level 8 Local Expert
May 3, 2023
I took the phone in installments, they brought it to me, they gave me to turn it off and I really liked everything
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Level 7 Local Expert
November 20, 2023
Long queues. Only one of the four windows works.
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Level 30 Local Expert
September 16, 2024
Not the best quality of communication and Internet
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Level 2 Local Expert
November 28, 2020
Excellent staff. Competent, they solve issues quickly. Convenient working hours, convenient location. Only some man walks around, about 40 years old, constantly distracts and makes remarks to employees. After that, judging by their faces, their mood deteriorates. A very unpleasant person
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Level 6 Local Expert
January 12, 2023
A good department with pleasant consultants
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Level 4 Local Expert
December 23, 2023
Alexander, have a good game on your phone. Customer focus is at zero.
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Level 8 Local Expert
November 19, 2021
The staff is pleasant and courteous. the only negative is that there are almost always queues...
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Level 16 Local Expert
January 27, 2020
I use it myself and can recommend it to others. I am quite satisfied with this operator in principle and with the work of a particular department in particular
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Level 9 Local Expert
May 8, 2020
A wonderful communication salon, attentive, friendly staff.
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June 30, 2020
Everything is at the highest level! The sellers are amazing!!!!
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Level 11 Local Expert
November 29, 2019
I bought what I had planned. The young employees were a little confused in their explanations.
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Level 17 Local Expert
November 4, 2018
Why are there as many as 2 MTS salons if, in fact, they could not answer my questions anywhere (that is, there is only a sale) complete nonsense
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Level 13 Local Expert
February 3, 2019
Good consultants, but there are always long queues and the electronic queue often breaks down
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Level 4 Local Expert
October 21, 2019
Long registration! Not competent managers!
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Level 4 Local Expert
April 6, 2021
Crash barriers!
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Level 30 Local Expert
September 24, 2019
An ordinary store of a well-known operator.
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Level 11 Local Expert
January 25, 2020
A normal communication salon.
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Level 5 Local Expert
January 7, 2020
A Good Communication Operator.
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April 15, 2020
Personal branches
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Level 4 Local Expert
September 24, 2018
I come in often.Everything is fast and I will do it
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Level 7 Local Expert
November 26, 2018
Constant queues.
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Level 6 Local Expert
July 29, 2018
There are often queues.
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