Hello!
I would like to express my gratitude to all the surgeons of the Multidisciplinary City Hospital No. 1 of the Akimat of Astana city, whom I happened to encounter on the way to my recovery. Their work is a real science and art, requiring tremendous knowledge, experience and responsibility. Surgeons literally save lives, and I am convinced that their work cannot be overestimated. It was thanks to their skill that the surgery on my right shoulder collarbone was successful. Only rehabilitation remains ahead. I think that doctors will need help here too. I want to say a special thank you:
Berdibekov A.S., Botaev R.S., Sabirov M.M., Akhmetov E.R., Askarova Zh.N., Aidarov M.N., as well as hospital medical staff, medical staff, and technical staff for their kind, attentive attitude to patients. THANK YOU ALL!
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Natali L
Level 12 Local Expert
July 3
Attentive staff of doctors, qualified and knowledgeable in their field, very good specialists in the waiting room and in the departments. Tired nurses and coordinators in the waiting room. There is a queue for ultrasound, even payers are waiting. Attentive and friendly security and nurses. Unfortunately, the nurses of the emergency room and their attitude towards people who have asked for help spoil all the good impression about this medical institution. As if you are not in a hospital, but on a production line, there is simply no emotional attention and participation here.
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Зика Оршабекова
Level 3 Local Expert
April 19
I recently underwent surgery in the urology department. There are responsive doctors in this department, especially Dmitry Lvovich Rokhalsky, Adil Muslimovich Karimov, and Dr. Bakhytzhan. Many thanks to these best doctors, many thanks for their hard work, for their patience with the patient, as well as to the girls nurses Gauhar and Aizhamal. I express my great gratitude for the work you have done, good health, and success in your work.
Thank you, your patient from room 310. “thanks.
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Лилия Красильникова
Level 3 Local Expert
September 11
Operated on 08/23/24.
The staff is like a ghost, even if no one comes to die, get up and crawl after them to the post. The call buttons are all completely disabled.They got an abscess, they don't even know how to properly put intramuscular injections. terrible consequences, now an operation is needed to remove the abscess (((the same interns wash the floors and do the procedures. Terrible treatment of patients, rude as in the morgue....in 2018 everything was perfect, now it's like a survival game...
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Аслан Фазылтеги
Level 7 Local Expert
May 30
There are a lot of people. The common corridors are well-groomed. The staff is good, there were no problems with them. There are many professionals. The truth is far away. Minus a point for tired common corridors.
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Айнур М.
Level 8 Local Expert
July 9
I recently came to this hospital with appendicitis. General surgery has very good doctors and medical staff in general. I thank Karbozov Nurlan Amanzholovich and all the medical staff
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Anar A.
Level 6 Local Expert
July 31
Gynecologists are in the waiting room, ultrasound doctors are strong.
I have been urgently admitted to this hospital more than once. And both times qualified doctors saved my uterus.
The nurse and nurses from the departments are friendly and helpful.
The food wants the best, because of this I can't take off the star, they treat us there🤭
The hospital is well maintained and clean.
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Елеукен Хасенова
Level 2 Local Expert
October 22
Incompetent doctors cannot answer basic questions about the diagnosis.The treatment did not give results, a day after discharge I went back to the doctor with pain, but to another one.
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Оксана Хусаинова
Level 12 Local Expert
March 27
Hospital and emergency room, two in one. It is also possible to go on a private basis and in the direction of specialized specialists from the polyclinic. Of course, it's not always all at once, but this is basically normal, since there are a lot of patients and of course you will have to wait. But in the end, you will get the help and advice you need.
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Асылтас Ш
Level 9 Local Expert
June 4
The work of doctors wants much to be desired after the last experience. There have been no comments up to this point. Thanks only to the conscientious doctors and medical staff.
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Нургуль Кыдыралина
Level 9 Local Expert
March 10
Once I was lying in the gynecological department, I got an emergency. So the distributor didn't even give the dishes for breakfast, is the city hospital missing the dishes? The benefits of relatives brought food and everything else, and if a person from another city got there, now he will starve to death. In general, the department left the most negative impressions, by the way, I have not yet said that I will complain that the dishes were not brought by the food distributor
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Аманбек Батталханов
Level 10 Local Expert
June 1
An ordinary multi-profile hospital. The advantages are the round-the-clock operation of the emergency room. They accept everyone, they do not refuse, they do not drive them to other hospitals
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Марина Б.
Level 9 Local Expert
December 18, 2023
I am glad that excellent professional doctors and spiritual honey work in this clinic.staff. I am grateful to Tulebaev Yerlan Yeltayevich for his golden hands, bright head and big heart!❤️❤️❤️
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Райхан Укубасова
Level 7 Local Expert
March 2
ENT.the department, all the doctors and nurses are cool.Attentive, responsive.Everything is clean and tidy.The ward is warm, the wards are cozy and clean.
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Kaynar San
Level 4 Local Expert
December 1, 2023
My mother (a pensioner) went to the endocrinology department on a paid basis, in theory for 3 days, on a paid basis (8,800 tenge. per day). The mother lay for 2 days. On the third day in the morning, nurses or sisters of the hostess began to run in and almost kick out her mother, saying : you need to make room, another woman should lie down in your place. My mother said I paid for three days, why are you escorting me out. To which they replied, they gave us a decree. It turns out that the clinic took money from my mother for a day, for which she did not stay, and they also took money from a new patient. Some kind of straight cruel business in this clinic has left a very unpleasant aftertaste. It seems to be a state institution, but as if a private business has been set up.
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Oljas O.
Level 5 Local Expert
February 26
I would like to thank the team of doctors and medical staff of the Checkup department, in particular neurologist Zheksenbayeva Zh. M. for putting her on her feet in a week.
I also want to mention the rehabilitation department of BBNUR physiotherapy Kulsun Tursumbaevna and her assistants for their professionalism and assistance. May Allah grant you good health!
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Анара Жакеева
Level 6 Local Expert
July 24
Thanks to the rehabilitation department for my sister, Thanks to cardiology for me and my children
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Жаслан Ибраев
Level 6 Local Expert
June 2
It's terrible! You wait for one doctor for 20-30 minutes. The tests are performed in 1 hour. And I didn't wait for the surgeon on duty at all, I just had to take a taxi.
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Василий Ленченко
Level 10 Local Expert
March 11
The best doctors are here, working under stress and in stressful situations, many injured and critically ill people were rescued and cured,
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Диана Мұсатай
Level 4 Local Expert
August 13, 2023
Самая лучшая и классная больница в казахстане особенно специалисты хорошие и с лучшими знаниями профи своих дел сама больница лучшее из лучших ❤
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Сахит
Level 12 Local Expert
October 1, 2023
recently I drove my daughter urgently, well done helped! there is no claim! good qualified doctors! keep it up ! I'm a pathologist don't send me patients😁
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Yu kz
Level 7 Local Expert
March 11, 2023
Большое спасибо всем докторам !!!
Лежал в хирургии большой рақмет Дулату Канатовичу, Руслану Сагатовичу
Также дед наш проходил лечение в кардиопите большой рақмет Тимченко Александру Сергеевич и всему отделению!!!!!
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Aigul
Level 14 Local Expert
October 17, 2023
How can I evaluate... Hospital :) it's better not to be there, of course! But I am glad that we (institutions on the state budget) are growing and developing
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Салтанат Жан
Level 5 Local Expert
August 14
Hospital number 1. Always timely assistance is provided
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Сергей
Level 12 Local Expert
June 20
The service and specialists are better than in the second
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767429 Ткач
Level 7 Local Expert
September 6, 2023
Хотелось бы, чтобы обратили внимание на асфальт перед больницей. Очень уж побитый он.
А вообще, есть вопросы к обращениям с больными людьми. И грустно, что при посещении не пускают по двое в инсультное отделение.
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Алексей Скорняков
Level 12 Local Expert
August 27
A modern hospital. The doctors are trying their best, thanks to them for their hard work.
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Olga Averbuh
Level 13 Local Expert
January 14
Competent specialists. Good service. I have a good impression
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sh.bishenov
Level 7 Local Expert
June 19, 2022
Больница конечно уже поизносилась, но на качестве работы это не сказалось. Лежал в общей хирургии, ребята молодцы, своё дело знают. Все что нужно отрезали и красиво зашили. Спасибо им. Есть конечно минусы, особо никто ничего не объясняет, возможно из-за нехватки времени. Люди поступают постоянно, кто-то экстренно, кто-то планово, и все требуют внимания. Благо есть интернет, там можно узнать все что нужно про свою болячку.
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Нуржан Мукумжан
Level 6 Local Expert
October 22
A good complex, there are few Parking spaces
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Жумагуль С.
Level 2 Local Expert
August 11, 2022
Организация работы приемного покоя требует улучшения,начиная с охранников,санитарок,фельдшеров. Во-первых, весь персонал агрессивный изначально,никто ничего не разъясняет,нет сочувствия,эмпатии, при том,что в приемном покое находятся родственники экстренно доставленных больных, которые хотят получить хотя бы минимальную информацию о состоянии родственника,передать вещи. Во-вторых, внешний вид работников оставляет желать лучшего(одеты небрежно,вразнобой,обувь по -видимому у каждого своя),в целом смотрится ужасно нелепо и жалко. Нет бейджиков,непонятно кто есть кто. Если бы они были одеты в соответствующую спец.одежду, возможно и вели бы себя более достойно. Посмотрев на процессы организации приема больных в течение 4х часов, глубоко разочарована. А ведь это столичная многопрофильная больница
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Ersultan Birzhanov
Level 6 Local Expert
July 20, 2023
Больница хорошая но двор поменяли бы лавочки не удобные совсем ещё их мало приходят люди навестить не где сесть поговорить даже все сидят на подоконнике или на граните
Nurseit Ananzholov
Level 4 Local Expert
February 11, 2023
Лечат хорошо, но документацию делали бы после того как полечили а то поступил в эту больницу, проблемы с сердцем были. Лежал, не терпимая боль была. А они у меня спрашивают где я работаю, иин. Это как то сложно, говорить такие данные, когда тебе больно
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Юлия
Level 7 Local Expert
November 7, 2023
The surgeon refused an examination, self-treatment at the place of work was not registered, sent to the place of residence. Traumatology.
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Дина Жунусова
Level 8 Local Expert
March 28
A good Multidisciplinary children's hospital in Astana!
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Даниар Коскин
Level 3 Local Expert
February 12
There are always free wards, they respond urgently. Good specialists
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Анара жакеева
Level 6 Local Expert
October 1
Good service and service
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478184 Фазлиддинова
Level 10 Local Expert
February 11
The staff is good and normal, the doctors always work well
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Антон Ким
Level 9 Local Expert
September 29, 2022
Приятно удивляет уровень наших врачей. Приехал в экстренную травматологию, зашили мне руку, очень быстро, компетентно, правильно, и бесплатно. А то отдельное спасибо Дмитрию Киму.
Жанар Майлиева
Level 7 Local Expert
August 26
Good doctors. A good hospital
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Гульнур Сагиева
Level 14 Local Expert
September 18, 2022
Врачи профессионалы своего дела. Супер больница. Обращались к травматологу детскому, Лору Гульмире Амантаевне, пульмонолог Даурен Амангельдинович, гинеколог Офелия Акифовна, и узисту 👍
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Zara
Level 12 Local Expert
August 4
20th century
They never lay down in need
One pharmacy that raises prices
Downstairs, like at school, the teachers sit and study
The dining room is expensive and not tasty
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Андрей Горланов
Level 15 Local Expert
February 15
I am pleased with the fast service and the competence of the doctors
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#irina_klimovna
Level 15 Local Expert
May 20, 2021
Больница очень удобна для тех, кого здесь госпитализируют. Есть все! Магазин продуктов, аптека, магазин бытовыз товаров, салон красоты, отделение Народного банка, 2 лаборатории (Олимп и Инвиво)
Если пациента госпитализируют в экстренном порядке и рядом не будет близких и родственников, которые могут принести все необходимое, пациент сможет решить все вопросы внутри здания.
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Айгуль Грекова
Level 9 Local Expert
November 7, 2023
I did not like the service at all and rude in communication. Long wait In the hallway. And they don't have an ambulance like that.
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Алла Исмаилова
Level 2 Local Expert
October 10, 2023
Good bolnitsa. I was in the ENT department. The doctors and staff are very good. Thank you very much.
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Айдос Айтуганов
Level 10 Local Expert
April 21
The staff is well done, the doctors and the staff are professionals
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Айгуль Табанова
Level 8 Local Expert
November 26, 2023
I need to create a little comfort at least change the curtains in the booths where I receive patients
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Арман Абденов
Level 7 Local Expert
January 23, 2023
Суперотвественный, дисциплинированный, вежливый персонал! Спасибо большое доктору за то что спасли мое здоровье 🙏🏻
Кайрат Жолдасбаев
Level 14 Local Expert
June 26, 2021
Очень хорошая больница. Прекрасный медицинский персонал. Отличный уход за больными. Везде чистота и порядрк. Особую благодарность хотелось бы выразить хурургу детского хирургического отделения Нуржанову. Мастер своего дела, врач с большой буквы.