I bought a laptop at a communications store and paid 870 rubles. The product turned out to be defective, and I applied for a refund. Instead of the full amount, the staff returned only 70 rubles, without providing a clear explanation. This approach violates the consumer's rights and causes complete distrust of the salon. As a result, I was left without a normal product and practically without money. The service left a very negative impression. I do not recommend this service center

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Дарья Ш

Level 4 Local Expert

A disgusting place and memories with it. The service and customer service is rude! It's been more than a year since I bought the phone, and I'll have enough impressions for a few more years. It is a pity that there are still such salons where people are so skillfully deceived. So far, the entire amount that was needed for the refund has not been refunded, but since it was useless and there was no strength to return their own money, then let it remain on the conscience of the employees.

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Кристина

Level 5 Local Expert

Disgusting!!!!!!we bought a smartwatch, arrived home, and there is a completely different watch model in the box.We are not local ourselves, and we quickly got into the car and returned to the store 50 km away.the issue could not be resolved immediately, the employee did not want to go to the meeting.they offered to leave a watch and a phone number to contact me in the morning... after lunch I had to call myself and find out how my problem was being solved.They said they'd send me my watch, but when?????It's unclear....They didn't even apologize.fortunately, all the conversations and videos are recorded, there is evidence that the watch was bought and left with them.the guarantee was not noted, and the receipt was not given.in general, the company's disgusting and negligent attitude towards goods and customers.It looks like we'll have to contact the prosecutor's office with the available evidence to figure out what's going on. We called the support of this store, so there are generally unbalanced people sitting and hanging up, instead of helping to solve the problem.In general, my advice is:avoid this store

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23 reviews