We bought an expensive phone , after a couple of days the connection began to work poorly , the interlocutor disappears during a conversation , they do not change it under warranty , they send it to a service center , and the service center waves its hands , they say we do not see the problem , or they refer to poor communication , although there is no such problem with other devices . That's how they can't change the phone under warranty .
If you only try to take it for your own money for an independent examination , and then to court .
MTS has a guarantee, it's just a name, in fact it doesn't matter, it's better not to buy devices from them and save your nerves!
There are no complaints about the employees!
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,,,, хороший
Level 14 Local Expert
November 3
I do not recommend it!
Faced with the inaccuracy of an employee Kubasov Artur Igorevich, who handed over a deliberately faulty fitness bracelet for use, citing the lack of battery charge, for some reason telling what kind of apartment the head of the salon has and what kind of vacuum cleaner he uses ...
The next day, the seller Piskun with a dissatisfied look took away a bracelet for repair that we could not even turn on ...
With such "it is better to visit another outlet with polite " consultants" and not spoil the mood ...
We bought two watches in Svyaznoy for more than 1200 rubles...and we remained one step away from changing the MTS operator to a friendlier one...
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Владимир Дроздов
Level 16 Local Expert
May 23, 2023
Удачное расположение в большом торговом центре "Корона". Есть инфокиоск с возможностью оплаты наличными.
Пару лет назад у меня были проблемы с оплатой кредита банку ВТБ (Беларусь). Из-за этого возникла просроченная задолженность. В итоге мне прекратили предоставлять рассрочку в МТС. Каким образом связан МТС с ВТБ? Понятия не имею. У меня никогда серьёзных проблем с оплатой рассрочек МТС не возникало. Считаю такое положение дел обидным и дискриминационным. Возможности обращаться в суд и отстаивать свои права у меня нету.