A great manicure salon, one of the best places in the city. Everything is clean and tidy, and most importantly professional. The masters are polite, the service is on the level. The salon gathered all the best specialists. I definitely recommend it
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Ирина С.
Level 6 Local Expert
October 20, 2023
I go exclusively because of my favorite masters with golden handles Olesya and Evelina, thanks a lot to the girls, they do it very carefully <3
but the service is pumping up, 1 palette for two floors, you have to wait a very long time, why can't you make at least 1 palette per floor - it's unclear
I also faced an unpleasant situation, I had always done gel polish on my hands and feet in 4 hands before, this time I decided to make a regular varnish on my feet, as a result, not that it turned out to be cheaper, it turned out to be more expensive by 30 thousand and the administrator explained this by the fact that they have a regular varnish is somehow considered separately if I knew, I would also have done gel polish and paid less, no apologies or polite explanation of the situation, and they also asked "do you lack money or something"
It's not a question of money, but of relationships and customer orientation, it's unpleasant
At least thanks for the coffee
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Котов Алексей
Level 4 Local Expert
June 2
Maintenance 1/5
Manicure quality 1/5
Staff (administration) 0/5
Prices (do not warn about additional procedures, at the end of the session the price is completely different + the price increases unreasonably. It is easier to pay 2 times in normal salons) 0/5
They do not admit any fault in terms of quality. It can be seen that the nail is uneven, but in their opinion everything is OK ( based on the answer). They asked to leave the length, they made it twice as short ( they also do not recognize the base).
Customer card: they came to the salon 3 times, for which a discount is due, but they do not fill out the card on time, and the next times they said they did not put it retroactively, although there are absolutely all correspondence, checks, etc. They communicate rudely, the interests of customers are in last place.
The girl was extremely dissatisfied
The result is 1/5, I would put less. I don't recommend it
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Гульнара Исакова
Level 2 Local Expert
June 16
The salon as a whole is not bad , but the administrators are rude , defiantly hang up after you ask to rewrite , there are different situations when a person cannot come. But it is the responsibility of the administrator to answer calls and look for a convenient time for the client and the master, otherwise there is nothing to sit there! In general, the work is well done , but the staff is not well selected . When you sit on the procedure , the masters discuss other clients with each other , this is not allowed at all during the workflow , where is the boss looking ? There are rules that must be followed during the workflow, people come there to relax, and not listen to your tactless conversations! In a word , an outrage ! There are plenty of studios like yours in the city , you are not the first and not the last . People will find another master, a studio, but you lose customers this way... Service 0
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Zilola Haydarova
Level 2 Local Expert
June 2
Thanks a lot for the eyelashes☺️
Ezosa master is a great smart girl, very fast, neat and beautiful. The atmosphere in the office is so cozy that I even fell asleep😄
Thank you very much. 🥰👍
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Zukhra Shayakubova
Level 3 Local Expert
August 20
I am a regular customer of this studio, but today I faced the most unpleasant case! The administrator urgently needs to be changed! I asked to be recorded for a pedicure, confirmed the record, the only thing I did not leave the number, BUT I come every time I leave the same number every time, the number is displayed in the telegram and is not hidden, however, the receptionist gave my place only because I did not leave the number! Is this what you call a personality for clients? Am I saying how so? You know my number, I left it in correspondence a hundred times and even showed and forwarded those SMS messages from the correspondence all the times when I left my number, to which I heard stupidly "sorry, but if a place appears, we will write you down" what the hell if a place appears? Who does that anyway?! Well, honestly, it's a shame, it's a pity that such terrible administrators spoil the face of a good salon. I'm not going there anymore!
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Рамина Исмаилова
Level 2 Local Expert
March 27
Good afternoon. I arrived at 16:00 on time, they put me in front of the master, the master did not react, greeted the master (Shahzoda) after answering hello, the master went to the phone to solve work issues. When asked about the replaceable (disinfected) milling cutter, the master was offended), then asked the administrator Anastasia to clarify this information, to which the master left and returned 10 minutes later with the administrator. The administrator could not solve our problem with anything , not by changing the cutter or the master ( since Sherzoda no longer wanted to give me a manicure ) , I was politely asked to leave . Further, after the absence of a new master , I offered to continue with the old one and with the old milling cutter , to which the master (Sherzoda ) refused . After that, I said it was nice to meet you, to which the master replies to me in front of your administrator that she was not pleased to meet you). After my question to Anastasia is this normal, she claims that the master is right about something and so am I)) It's just a circus. Instead of the number of the hostess of the salon, I was given a business card to record. It's a complete circus, now minus 3 people from our family will go to your salon. Every time we kept silent about any incident and chose you , but this is just arrogance and rudeness , lack of service and basic work with the client . Sheer rudeness . We will not come to you again .
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Daliya Almyasheva
Level 6 Local Expert
December 27, 2023
Super salon. Very high quality service. You will be served at the highest level. Free WiFi. I really liked Master Shahzoda. She does a very cool build-up. She draws great on her nails. It does it quickly and efficiently. I advise everyone. You won't regret it. And they also do pedicures and eyelash extensions very cool and high-quality there.
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Екатерина Рахмонова
Level 3 Local Expert
May 28
A nice , cozy salon . The masters are all professionals in their field . They always meet and see you off with positivity and love. It's very nice to deal with them)).
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Оксана Старшикова
Level 3 Local Expert
May 27
Cozy studio,high quality service. I go to the master Evelina on a regular basis, a kind, gentle, warm girl. I wish prosperity and well-being to your entire team.
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Maria Telenkova
Level 4 Local Expert
May 27
Very high-quality craftsmen, although young. I especially like Master Gulzoda. The nails are perfect! Polite and attentive administrators . You will always be reminded of the recording several times.
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Камилла Ти
Level 8 Local Expert
February 25
Nice studio, very cozy
It was a long time ago, they did it terribly.. I stopped walking, then a friend advised the masters from this studio (Louise and Evelina) I was very pleased, but unfortunately not all the masters in this studio do well and the administrators do not talk about it, although they could do for example (intern, master and top master) and based on this
, the Administrators write down the price difference to one master, if they do not tell a specific master until the last one, they will write it down to who is free🤷🏻♀️
Therefore, the only and huge disadvantage of this studio, and of course there are good craftsmen who should go to this studio
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Мухамедова Истора
Level 3 Local Expert
May 27
It was my first time in this salon. A cool salon and service, the girls are doing well and working efficiently and quickly. The work of Gulzoda's nail service Master is at the highest level
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Элина М
Level 2 Local Expert
June 1
Lovely salon,courteous staff , I go to master Ekaterina . Insanely friendly and talented 💜 prosperity and success to your salon 🙏✨
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Камила
Level 5 Local Expert
June 1
Thanks to the salon for the super masters 😍 Early and Kumush are my top favorites❤️ the work is high-quality and fast , I enjoy their work every time ❤️
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Зайнаб А.
Level 2 Local Expert
March 16
I have been to the salon several times, in general the salon is super,the service is high-quality,the service is excellent, I really like master Evelina,she does it quickly, neatly and very efficiently
In a word, a super salon and service, I advise everyone)
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Александра Ким
Level 6 Local Expert
March 17
A good salon. The cost is lower than in similar salons and at the same time the quality of work and materials used is at a height. The staff is always polite. There are all sorts of buns like discounts on the first visit and discounts for regular customers.
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733689 куртосманова
Level 2 Local Expert
May 30
A very nice salon. The quality is at a high level. I would like to express my gratitude to the masters Sofia and Evelina for their professionalism.
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Анна Ивановна
Level 7 Local Expert
October 28, 2023
I was in the salon for the first time, the master's name is Sofia, I really liked it, a neat girl, I'm happy with the work! Five stars to the master. The
service is lame, the question is not to the administrators, but to the fact that the masters eat samsa in the common room, laugh and talk so that all their conversations can be heard, this is of course a huge minus for you. And there is not enough sofa for waiting, and a table for a cup of coffee, and put a coffee machine, instant coffee is not the level. I was at the branch in Alai, I thought that the salon had just opened, everything is damp, but in the end it has already been working for a year, so it's in the interests of the hostess to promote a little discipline, in general, good luck!
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Лейла Сахабутдинова
Level 4 Local Expert
August 3
The service was successful and the administrator did not even say hello at the meeting. Pedicure is also performed in the common room, which is terribly not hygienic, other people's feet were right behind their backs. There is no sterilization zone and the tendon does not comply with SanPiN standards. That's why there was a terrible stench of burning in the hall
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2109 Камилла И.
Level 2 Local Expert
September 13, 2023
Я очень рада, что посетила данный салон маникюра. Он превзошел все мои ожидания! Персонал был очень приветлив и профессионален, всегда готов помочь и ответить на все вопросы. Атмосфера в салоне была очень расслабляющей и комфортной. Весь процесс маникюра был выполнен бережно и качественно, а результат превзошел все мои ожидания. Мои ногти смотрятся просто восхитительно! Спасибо за отличное обслуживание и великолепный результат!
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Daria S.
Level 11 Local Expert
February 8
I am happy with both the administrators and the manicure
I've read reviews about poor service and everything else, but either I was lucky, or everything was corrected - I still have good impressions
I am quite picky about manicure and coating, I can clearly see the "jambs" in the work of the masters, but they were not here, I will continue to go to the master, to whom I got by accident)
The price/quality is just super
The only disadvantage is that there is no card payment, only transfer or cash
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Анна
Level 7 Local Expert
January 16
The service of "aerobatics"
In short: I was banned by the salon for a different view of the wording.
Not briefly: I really asked not to call 2 times, because I never missed an appointment and warned if I was late.
To which I receive a rebound, where they write that they will call 2 times.
Again, I ask you not to do this.
Answer: "Thanks for the feedback. We heard you."
I explain that this is not feedback, but a request that is stubbornly ignored. That I really like the quality of the work, but the service is "lame".
The answer is: "We have to cancel the recording." We hope you will find your master. Have a nice day."
I called to clarify the reason for the cancellation of the recording. We argued that the request is not a request, but a feedback, etc. Further quote: "Well, if the client says he doesn't like it, let him look for another master."
She went to look for another master :)
It is better to pay more, but not to allow such an attitude towards yourself.
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Artur B.
Level 4 Local Expert
July 13
The waiting area is inconvenient.
My mom's favorite salon. But they forbade me to sit and wait for her on a chair (7 pieces were free), they said they would be scolded for it. They were sent to an uncomfortable ottoman without a backrest.
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312431 х.
Level 3 Local Expert
September 26, 2023
Cozy studio where the masters of their craft work. The administration is very nice and is always greeted with a smile. The masters will always help you choose the design, color and in general are very professional about their work. I recommend it!!!
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Мамура Уралова
Level 5 Local Expert
May 12
everything was fine, but the masters try to rip off more money for everything that is possible and impossible, it is very terrible. before the procedure, they say one price, and after the procedure they add prices without warning, making the reason out of thin air literally! I don't recommend it
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Ольга Веремей
Level 6 Local Expert
March 2
Great salon!!! Excellent craftsmen, they do their job very well!!! Pleasant atmosphere in the salon, very good managers!!! I advise you to visit this salon!!!
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Татьяна Т.
Level 5 Local Expert
September 13, 2023
Очень хорошая студия. Удобное расположение в центре города, рядом с Алайским рынком. Девочки все очень хорошие, работы всегда красивые, аккуратные. Записалась к ним уже на пол года вперёд 😆 рекомендую 👍🏻
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Robiya Jaloliddinova
Level 3 Local Expert
June 22
They don't respect other people's time. I came for a manicure on a hot day and they told me that there was no master, but in the morning they called and asked if I would come or not. They just asked for an apology and ruined my day and lost a client.
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Лалита Лалита
Level 4 Local Expert
August 3
Excellent service. Pleasant atmosphere. High-quality work. The masters are really Top.
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Оля З.
Level 2 Local Expert
April 18
They canceled my appointment without warning, although the day before I confirmed it with the manager by phone. After the incident, they just offered to re-record. The attitude towards customers leaves much to be desired.
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Севара Расулова
Level 4 Local Expert
October 31, 2023
I went there for depilation, master Susanna is a professional in her field. The atmosphere is cozy, everything is clean and bright. One thing is, the admin signed me up for the same procedure twice, on different days. But these are small things, it happens)) did you like the studio
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Василий Кочегаров
Level 2 Local Expert
March 21
My wife went for a manicure, she was very pleased with the result, and I really liked it myself. I would like to thank Master Evelina for the professional work she has done, we highly recommend it.
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Madlen Graf
Level 13 Local Expert
July 12
A very nice and cozy salon
The girls are masters
The manicure was done in an hour and I was very satisfied
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Амира Абдуллаева
Level 2 Local Expert
September 15
They canceled the recording without a preliminary call, disrupting all plans. Despite the fact that the recording was confirmed before and no one warned that it should be confirmed again on the day of recording.
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Иша Шарми
Level 3 Local Expert
January 18
Everything is fine, the only thing is, you can add a coffee machine, master Shirin did not like it, did it without strengthening everything fell off the next day, but master Diera and Shahzoda are wonderful , the administrators are polite, the only thing is they call early in the morning, please let me sleep, I have an appointment at 19:00, and they call at 10 a.m.
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Миша Мамадалиев
Level 4 Local Expert
August 15, 2023
Классное место, жене нравится. Круто, что есть подтверждение записи. Очень часто можно забыть о записи, но всегда есть обратная связь. Плюсом так же наличие парковки. Часто жду жену в машине с ребенком. Приветливый персонал 👍🏻👍🏻👍🏻
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Екатерина Мамадалиева
Level 5 Local Expert
August 14, 2023
Это любовь с первого взгляда. Уютно, всегда чисто! Всегда свежо. Руководство следит за тем, чтобы в студии всегда были живые цветы. Мастера действительно эксперты своего дела. Крутая студия комфорта и уюта
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Nigina Karimberdiyeva
Level 4 Local Expert
March 6
I had a manicure and often do pedicures with Diera, a very good master, there are no detachments, she wears calmly for a month and a half).The studio is very cozy, located in the Center)🌸
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Laziza
Level 4 Local Expert
April 16
Everything is great, I really liked it there. The masters are good, as are all the staff
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Марина ))
Level 6 Local Expert
May 17
A cozy studio. I liked everything very much. The only problem with parking is
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Дильфуза Нарзиева
Level 8 Local Expert
July 11, 2023
Обслуживание на хорошем уровне. Вас встретят, проводят, есть кофе, чай, бесплатный вай-фай, очень радует сервис 2 в 1, это масса экономии времени. Мастера очень опытные, аккуратные посдкажут что нужно, цены средние
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Эвелина Сафарьян
Level 2 Local Expert
January 28
Excellent studio and staff, I especially love my regular craftsmen Early and Evelina, always fast, neat and beautiful ❤️❤️❤️❤
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Dilfuza 27
Level 11 Local Expert
August 30
A very pleasant place where we girls can relax) the service is at the highest level. The masters are top-notch, and most importantly they do their job quickly and efficiently.
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Ирина Филиппова
Level 5 Local Expert
May 5
Очень приятный салон. Несколько раз делала здесь маникюр - всё идеально
Рина Мир
Level 7 Local Expert
November 12, 2023
This is the first time I have come across such an attitude towards clients .
1. The recording was at 14:00, it was accepted after 20 minutes. I 'm not sorry that this situation has no explanation . For all the time I was sitting, I didn't even offer water.
2. During the sawdust, I was covered in white crumbs and the phone, these guys are tin!!
3. The room smells like I came to the canteen, all the smells of food mixed there, you would still fry eggs!!
As an apology , you could at least make a discount ! One negative
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Марина Я.
Level 3 Local Expert
July 20, 2023
Студия в целом нормальная. Мастера неплохие, хотя есть чему учиться. Но админ.состав ужасен. Атмосфера в студии не очень. Тесно. Салон состоит из двух этажей - подвал и 1й этаж. Если вас отправили к мастеру в подвал, то будете ждать палитру цветов лака очень долго :) Поскольку пока принесут с верхнего этажа, вам уже ничего и не захочется) экономия ни к чему хорошему не приведет) чай, кофе,воду несут очень долго. Поскольку на 15 посадочных мест клиента, у них 3 чашки )
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Виктория Франк
Level 6 Local Expert
January 9
💐💐💐🌝💐🌝🌝🌝🌝🌝🌝 a very good salon of the master , I advise you to visit the service from the masters is excellent, there are few administrators on 2 floors 1 , they do not always cope
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Liya Zabirova
Level 8 Local Expert
March 25
Very good service, they do it very quickly. The atmosphere is pleasant and calm. Good service.
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Ольга А
Level 7 Local Expert
February 13
The salon is very so-so. Of course, it all depends on the master, I was probably unlucky. But in general, the situation on the table was not very good and the master was not aimed at doing a good job at all