The service level is zero. The pharmacist did not listen to my question about the abnormally glued label, did not draw conclusions and did not pass the information on to the administration, although this is her responsibility. Instead, she said that it was a "new design" and that I should call the manufacturer myself, although this was clearly not my task. In fact, this is not a new design, but small label defects. 5 minutes after the purchase, I discovered that the label on the package was radically different from the one I brought as a sample. I returned to the pharmacy with a whole package and a receipt to return the product, which did not fit in appearance (label). The pharmacist seller refused to accept the refund and said: "This is a new design, and we do not issue a refund." This caused me to have serious doubts about the authenticity of the drug. I will no longer use this network and will not recommend it to others, as there is a lack of professional approach to clients and willingness to solve obvious problems. In the photo on the right is the medicine that I brought as a sample, on the left is what they sold me. We are talking about a branch located in transition No. 1.

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Елена Б

Level 11 Local Expert

Good location and high-quality filling of the pharmacy, both with optics and pharma. A pleasant pharmacist with excellent knowledge and good communication, suggested the necessary pills and drops. I wished you a speedy recovery. Thanks to her for the mood and sincere help. Sincerely, Elena

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Natali Pharm

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