National Museum of the Republic of Kazakhstan
Directions
RC Grand Astana
199 m
671 reviews
May 18
Это действительно хороший музей с богатой экспозицией с древнейших времен по наши дни. Если вы даже всего на пару дней в Астане, стоит выделить несколько часов на посещение музея, чтобы познакомиться с казахской культурой. В моем случае был грамотный и любознательный экскурсовод и рассказывал очень интересно. It's a really good museum with a rich exhibition which covers ages from ancient up to nowadays. Even if you stay in Astana only a couple of days, it's worthwhile to set a few hours aside for visiting this museum in order to touch Kazakh culture. When I did so, I was lead by well-educated tourguide. He was a person is interested in this field and spoke in fascinating way.
3
October 10
Beautiful museum interior and ell presented historical information in English. Very good to learn about Kazakhstan from past to present.
However, definitely a hit and miss with the staff working here.
Some staff was helpful, but I cannot say that about the lady working on 5th floor last Saturday.
When I went up to the fifth floor and I showed my ticket, she said no entry.
(first of all, when I bought my ticket, nobody explained which exhibitions I can enter and not enter, that is why I am trying all of them.)
So she just said “no” and ignored me, acting like I am a nuisance.
I asked “OK I can buy ticket?”
She said ‘no’.
I said “Where do I buy the ticket?”
She said she doesn’t speak English. Then she ignored me and turned to talk with other guests who spoke Russian.
Staff should be trained to be able to respond to such questions because it is really unfortunate when they are behaving rudely.
When you are working in the biggest National Museum in the capital of a country that receives tourists—
How is it not possible to understand a question about “buying ticket?”
It is possible for staff to find someone that can translate, or using Google translate instead of just behaving poorly to the visitor.
That is not the way you get more tourism by being unhelpful.
2
June 27
Best of the best!
1