NBU

4.3

198 ratings

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Odilbek Marimov

Level 3 Local Expert

Employees work very slow. Despite the fact that its Monday morning, only 1 currency exchance window is working, on top of that very slow

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Ойбек Абдурахматов

Level 11 Local Expert

Good filial of NBU

U U

Level 2 Local Expert

Very unfriendly and bad service 😡😡😡 👎👎👎👎👎👎👎

Наталья Момот

Level 4 Local Expert

That's great! I took a microloan from this bank, and I was very satisfied. Besides the fact that the loan rate is one of the lowest (only 27%), it also provides excellent service. No long wait, they answer all questions correctly. It is immediately obvious that real professionals are working! In general, I definitely recommend it.

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Виктор Петров

Level 4 Local Expert

Friendly, professionally competent staff. Well-organized customer service. A wide range of banking products on favorable terms for customers.

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Чарос Полатова

Level 5 Local Expert

Service level 0, they don't know how to talk to the client at all, neither respect nor competence. I arrive almost in the middle of the day and their base is not working, however, I will not be unhappy anymore.

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Vishu Singh

Level 7 Local Expert

There is often a favorable dollar exchange rate, people do not crowd, the girls at the entrance are always friendly and will tell you where to turn, give you a ticket for the queue. Overall, very friendly staff, fast service and convenient location of the bank branch.

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Khurshid Yakubov

Level 8 Local Expert

Not competent staff. Last year, I was refused a mortgage for no reason. I already left a review last year. But that organization was moved to another location on the map)) and I will not be lazy and will give my one star.

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Feruza Urazimbetova

Level 4 Local Expert

Hello! I want to leave a review about the NBU bank branch, very poor service! They said that they work without lunch, 4 operators work in total at the exchange office, 2 operators take turns for lunch. There are no facilities for customers in the waiting room. The air conditioning is not working, the staff treats the customer like a criminal or a robber who came to rob their bank. There are a lot of incompetent employees! The waiting room is always in chaos, the numbering on the scoreboard is completely incomprehensible! It seems to me that they are doing this because their lunch time has been canceled! But do not compensate for your resentment of others!!! But I would like the bank's staff to work so that every customer wants to come back here again and again!!!!!

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sshinotamashi

Level 7 Local Expert

I came to pick up the "ready" card, as a result I waited 50 minutes, it's almost an hour. Employees are walking around the bank, someone is eating chips at their workplace, it feels like they have entered some kind of market. My number was F112, the queue was moving slowly, despite the fact that there were almost no people. When there were 20 minutes left before receiving the card, an employee came out and asked who came to receive the ready-made card, 2 clients responded, including me. The girl asked us to approach her one at a time. The guy before me had a number just F111, the employee could not find her card and went to look for it all over the bank, eventually did not find it, informed him that his card was issued for delivery and sent it. After that, I already approached her, but she did not accept me, accepted another client, referring to the fact that the priority would be to issue a "Solfy" card.Half of the other operators did not serve customers. When it was my turn, the employee informed me to approach another free girl to issue a card. I went up to the one who recently swamped us to get a card. When I received the card, I saw that the customer with the number F115 had already been served before me. I didn't stand on ceremony and asked the girl, I went into the office, since you called us yourself, but did you serve a client who was later than me? She said, I don't know, she didn't look, I showed her his number, she showed me that my turn hadn't actually come). And to my question, what are coupons for, if you accept customers without waiting in line, she said that the coupon is needed so that there would be a queue) I specifically chose the branch, which is located approximately in the city center, as I expected a higher level of service, and in the end I was completely disappointed. They showed the lowest level, "the best bank of the Republic of Uzbekistan". I hope I will no longer need the services of this branch.

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M. Sh.

Level 6 Local Expert

Oh, the operators are full of brakes, they work like sloths in the morning, half of the bank's employees are having a smoke break on the street, so there are not enough people

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Musaeff

Level 16 Local Expert

One of the richest and most famous state-owned banks in Uzbekistan. Previously, this bank was a forge of personnel and a standard of banking. To date, the bank has undeniable advantages: a huge list of services provided, the opportunity to purchase foreign currency in cash from various countries, I did not remember any other advantages Of the minuses, one can note the bullying and habilitation of some employees and female employees (only one thing comes to mind - they recruited relatives and friends) this greatly reduces the image of the bank and nullifies all their strategic initiatives (reformation office, innovation office... it doesn't matter), a weak level of technical support ... change guys, eradicate corruption (use of official powers in pm set of your own) you have everything to be the best bank in the country

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DocRS

Level 8 Local Expert

The worst branch of the bank in terms of service. I've been to mini-banks in other areas, even better there It was necessary to pay a fine. I came and took the queue, but it turns out that the bank's customers are prioritized in the queue. I do not recommend going here to the cash register to pay if you need to pay for fines, utilities or other things

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Лола Умарова

Level 12 Local Expert

The worst service, prepare for the fact that you will have to spend an hour of your time exchanging currency.

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Louisa Angelina Mir

Level 11 Local Expert

A good bank is professional,convenient,fast enough,high-quality,comfortable in this bank

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Ilia T

Level 9 Local Expert

Unfortunately, it's a very long wait. The queues are long. You can sit for an hour or more. Simple operations that could be done in the application can only be done by visiting the bank

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Исакова- Душамова Нилуфар

Level 29 Local Expert

responsive girls work, they help quickly, they explain.

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Davron Koriev

Level 8 Local Expert

They work very slowly but surely. They don 't value people 's time , but in the end they will do everything with a bang . In principle, it's not bad

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Сусанна

Level 7 Local Expert

Small queues, fast service.reliable bank

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Рустам Куранбаев

Level 6 Local Expert

The service is very good, polite and helpful staff

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Марат Ш

Level 10 Local Expert

There is 1 window for 10 people, you have to wait for hours, the operators are slow

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Асад Эрматов

Level 3 Local Expert

They serve for a long time, you just have to wait an hour to exchange currencies!!!

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Level 14 Local Expert

In general, it is a good branch, but I was upset that to transfer money from abroad you need a whole pile of papers and a wait of 15 days, although you get it right away in a private bank.

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Шевченко Максим

Level 13 Local Expert

Friendly staff. Everything is organized normally.

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poprobuem2016

Level 5 Local Expert

This is the worst bank I've ever been to in Tashkent. It took me 40 minutes to replenish my balance because there is 1 cash register for receiving deposits and the one that is occupied by a person (an employee of the bank) hands over a huge amount of $! In general, this is the worst possible

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сарвар дусмухамедов

Level 6 Local Expert

The bank is cool, with minimal commission

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Djamshid Yuldashev

Level 10 Local Expert

I have loans from this bank. A good bank.

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Otabek Isrofilov

Level 2 Local Expert

Customer service is poorly organized

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Ruslan Ru

Level 5 Local Expert

Good service, no bullies

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Рустам Р

Level 4 Local Expert

Friendly staff

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Акмаль

Level 6 Local Expert

There is a girl at the reception who will take you to the right office or to the right department. Clean, neat. The staff explains in detail and is polite enough. Of course, there is not enough space for smoking, but this is a small thing

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Terra Nn

Level 3 Local Expert

There are only advantages, good staff, they will tell you where to go.

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Алина Рамильевна

Level 4 Local Expert

Terrible service in the money transfer department. Each employee gives different answers to one question. It is worth reviewing the staff.

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Юрий С.

Level 5 Local Expert

There is 1 intelligent person for 10 employees, complete illiteracy, cards are not issued by workers.

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Тима Тима

Level 3 Local Expert

very slow Staff... service at the lowest level

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Абдузоир Турсунов

Level 15 Local Expert

Excellent bank, polite staff

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Jamshid O.

Level 5 Local Expert

Good service

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Vladimir Gumenny

Level 11 Local Expert

What can I say, the National Bank is the main Bank of the country. A bank that all other Banks in the country should be equal to, which should be advanced. But in fact, the bottom is broken again. Firstly, Russians are not served everywhere, I'm talking about issuing a card. Secondly, it is in this department that non-residents can buy $ 200 per day, no more. What kind of stupid rule is that? when a local "oligarch" brings a pack of fresh "greens" and thereby launders the loot, does that mean it's okay!? there is an ATM with the lowest rate, but it is the only one in this area that works in principle. There is often no money in it. This is an ATM 10 steps from the Bank, apparently, it is not fate to replenish it. Also, the ATM issues old used banknotes. That is, chewed, even with some kind of inscriptions. In general, it is strange that banknotes have not been updated in the country for years. Although, why be surprised if the Uzbeks themselves announce prices in dollars in some stores. The choice is made, isn't it. It is unclear that there are so many of them working in the Russian Federation, maybe they should leave for the States then? In short, I am insanely glad to leave, you can still go through medicine, the way you drive a car, beating women in a Muslim country, deceiving a buyer for money, oh, sorry, "a good deal", like, Uzbeks are good traders) and much more).

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Саид Султанов

Level 19 Local Expert

A very long queue for the exchange

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Равшан Игамбердыев

Level 8 Local Expert

NBU - leaves a good impression - the staff is polite and professional

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Umidjon Nabiyev

Level 26 Local Expert

A clear place

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Ziyodulla Otayorov

Level 4 Local Expert

It takes a very long time to wait for employees to work

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Alex Yermakov

Level 5 Local Expert

A large comfortable bank

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farrux a.

Level 8 Local Expert

Nbu must be the fastest money-holding bank in Uzbekistan. I did not see a fast-running bank

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гузал азизходжаева

Level 20 Local Expert

Competent special services

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Шохрух Махмудов

Level 16 Local Expert

A good bank

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spesodejda.uz

Level 16 Local Expert

The best bank I know

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Alexey Filonenko

Level 17 Local Expert

There is no exchanger. It's impossible to drive up and park.

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Габибов С. А.

Level 6 Local Expert

They answer the questions clearly and intelligibly

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FamilyMan

Level 8 Local Expert

The staff is zero in all respects

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NBU

56 reviews