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Neman

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Rating 5.0
2331 rating
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917 reviews

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Эмилия Березина
Level 11 Local Expert
September 16, 2025
A wonderful hotel in the center of Grodno on Stefan Batory Street. Nearby are central Sovetskaya Street and the Drama Theater, St. Francis Xavier's Church, pharmacy Museum No. 1, the oldest church of the Finding of the Holy Cross, the Bernardine Monastery, the Nativity of the Virgin Monastery. Our room is bright and spacious, overlooking the city. We stayed for two nights to explore Grodno. The hotel provides a buffet breakfast and a dinner of your choice. We really like the hotel. Thanks to the service staff for their hospitality, courteous service and willingness to help with any questions.
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Ольга К.
Level 15 Local Expert
January 17
She lived in a single room from January 07 to January 10, 2026. The room is spacious and clean. The batteries are well heated, there is a heated towel rail in the bathroom, and hot water immediately flows from the faucet. The hotel has an elevator. There is a water cooler in the lobby, but often there was no water in it. There is a kettle, a cup, a tea bag and sugar in the room. There was a 0.5 bottle of water when we checked in. The windows of the room faced the courtyard. One of the advantages: excellent location of the hotel. The Old and New castles are 7-10 minutes on foot, and Sovetskaya pedestrian street is the same distance away, in the other direction. Across the street is the most beautiful church in Grodno and a pharmacy museum. And other attractions within walking distance. One of the disadvantages: in the bathroom, there is a non-closing hatch with pipes on the wall. On the first day, the room was completely cleaned and the bed was made, on the second day, only the bathroom was cleaned, the bed was not made. The biggest disappointment is the food. I ordered breakfast and dinner. The first two mornings, breakfast was a buffet, and the sausages were not delicious. The finished dishes were not immediately brought to the marmites, so I had to ask them to take out the omelet. When asked to bring teaspoons, the breakfast manager said that they were probably at the sink. This is a wonderful comment, but it is completely unnecessary for hotel guests. On the eve of the third morning, the reception desk announced that breakfast would be served tomorrow according to selected dishes, due to the low occupancy rate of the hotel. I chose an omelet dish. At breakfast itself, it turned out that you can drink only one small cup of coffee and in no case the second. Why are there such restrictions? At the same time, they didn't even put a carafe of water. And the dinners didn't work out either. One dish to choose from and a glass of mors. The draniki arrived burnt, the waiter took the dish and left. There was no apology, no suggestion to replace the dish. I had to go to another cafe to have dinner. Wherever I ordered dinners, I was offered a small portion of salad, hot food, bread and a drink to choose from (tea, coffee or fruit drinks). It is a pity that a good restaurant in the city center is idle and not fully operational for hotel guests and for visitors from the street. In general, the hotel is a good place to stay, but there are nuances with the service.
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Макс Пиротехник
Level 9 Local Expert
September 7, 2025
The main advantages: it is located in the very center of the city, there is a closed parking for cars, there is a cozy restaurant where Swedish breakfasts and complex dinners are organized, which is very convenient when you come to an unfamiliar city. I would also like to mention the friendly staff, who lovingly ensures comfort and cleanliness. The only wish is to add some furniture elements to the standard rooms, because they are large and look half-empty: armchairs, a table, a floor lamp.
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Наталья Б.
Level 7 Local Expert
January 3
Great hotel! It is located in the very center of Grodno and within walking distance to all attractions. The staff is polite and friendly. The room is comfortable, warm, cleaned every day, there are all cosmetics. The accommodation includes breakfasts and dinners (the breakfasts were portioned one day, and then a buffet). I am very surprised by the reviews about nutrition and small portions. That's enough! Thank you very much to the staff for their hospitality! We will definitely stay at your hotel next time.
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Asher
Level 10 Local Expert
January 9
Neman would rate his hotel stay at 10 out of 5. I liked everything: the location in the very center of the city, the size and staffing of the rooms, comfortable beds with snow-white linens, daily replenishment of shower gel, soap and shampoo, cleanliness in the rooms. Entering the room, you feel at home, for which I would like to thank the entire hotel staff from the management to the cleaning staff. Special thanks to the hotel restaurant for the very decent breakfasts and good dinners. And of course, it is impossible not to mention the politeness, cordiality and hospitality of all the staff, it is difficult to single out just one person, there are all very pleasant people who are ready to prompt and help in any matter. This is a feature of the whole of Belarus. I recommend this hotel for both short-term and long-term stays. I will definitely return to magical Grodno and stay in the Neman again.
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tvk29031965
Level 5 Local Expert
August 25, 2025
The main advantage of the hotel is its location within walking distance from the main places of the city. The room has a refrigerator, a shower cabin with a curtain, breakfasts and dinners are very modest, buffet breakfast with coffee from a coffee machine, dinner on a special menu. Another advantage of the hotel is the store, of which there are not so many in the city. The brasserie listed on the website is not working, they say it is under renovation. There are many tour groups. The car park is located behind the hotel, but there are no signs. Check-in-guess for yourself, it's a minus.
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Антон Ивашнёв
Level 12 Local Expert
October 18, 2025
The hotel is good. In the very center of Grodno. All attractions are within walking distance. Lovely clean rooms. Very comfortable mattresses. Snow-white towels, bathrobes and bed linen. The TV image quality is not very good. Delicious and hearty breakfasts. The dinners were also a compliment. The dinners are delicious, but the portion size is too small for a man. But, there is one thing - it's the price. The price is too high. There is no price-quality match. If the organization pays for the accommodation, then there are no questions, and if you do it yourself, then of course you can find something cheaper, if possible, of course, in Grodno.
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grunkin petr
Level 9 Local Expert
January 26
A perfectly normal hotel. We read a lot of bad reviews, fortunately everything turned out to be nonsense and lies! Clean, friendly staff. We booked a Double comfort. We got the best room with windows facing both the courtyard and the square.It turned out to be too hot in the room, an engineer was called, he installed the battery regulator knobs, thank you.By the way, the Neman has the best location, it can't be more centered) There is a grocery store nearby. Normal Internet connection. Nutritionally, it's modest, but quite edible. We were served at the buffet twice, and the rest of the days, breakfast is pre-ordered. The only thing I didn't like was the sluggish, uninitiative waitresses. I think that the Neman is the best option in Grodno, where hotels are not very rich. Yes, there are a lot of photos of celebrities who visited here at the reception. In general, we liked it.
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Елена Бубневич
Level 7 Local Expert
October 10, 2025
I stayed for two nights. Great location. All the sights of Grodno are within walking distance. The first photo shows the view from the hotel window. The staff is polite. Meals breakfast and dinner are included in the price. Breakfast is a buffet, normal. There are plenty to choose from, but no frills. Dinner is one dish to choose from, not very good in quality. I took a pasta carbanaru one evening. It's boiled pasta and some sliced ham, sauce without eggs, tasteless. The room is already in need of renovation. Dirty wallpaper and potholes in the bathroom tiles. In general, you can stay at this hotel for one or two days.
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Игорь Мусин
Level 12 Local Expert
August 27, 2025
I stayed for one night. The price/quality ratio does not meet expectations. From +: good location, city center, everything is within walking distance From -: 1) according to the carpet in the room, you can call a criminologist, all stained 2) a welcome dinner with no love for visitors, it would be better if it did not exist at all. 3) breakfast is average in taste Last year I stayed in Another Grodno hotel, for the same money it was cozy, tasty and comfortable in the room.
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Екатерина Орлова
Level 16 Local Expert
November 11, 2025
We lived in a large room with a bedroom behind a partition and a living room with a corner sofa and a large TV. It is located close to the main attractions. Breakfast is either portioned or buffet style. Dinner should be chosen from 5 options. On the first day, there are bottles of water and tea bags in the room, then it is no longer replenished. This is the first time this has happened. There is a water cooler on the floor. You can not add a drink to yourself with a portion meal. On the day of the buffet for breakfast, without asking, I went for a second cup of coffee, because coffee cups are small and I don't drink coffee in the morning with such minuses. Overall, it's not bad. The hotel staff is helpful. Problems in the room are fixed quickly.
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Блондин Gemini
Level 30 Local Expert
October 4, 2025
A nice hotel in the very center, the sunsets from the windows are amazing. The staff is very friendly, the food at breakfast is quite good, the dinner, though poor, but delicious. Why did I give you 4 points? I spent the night in two different rooms: one night in a regular single room and one in a superior single room. The only difference is a slightly bigger bed, a bathrobe and cheap slippers, and an unnecessary mini-bar. But a regular single without all the bells and whistles was better than an improved one. In the improved one, the batteries are cold, the lamp light is dim, the toilet seat is breathing hard, and the toilet shelf is full of rust. And besides, the regular one was on the high floor, and the superior one was on the second floor. Both the view and the view are worse. Well, it's strange, don't you agree? I'm not nagging, I just want to be objective. And the city of Grodno is beautiful, especially in sunny weather.
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Ольга Барзак
Level 14 Local Expert
September 18, 2025
It's a very decent place.Dinner and breakfast were pleasantly surprised.Very tasty and decent.Breakfast buffet-the choice of dishes in the large suite pleased.The staff is friendly.Located in the city center .Parking is free in front of the hotel.
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Руслан Ахметжанов
Level 9 Local Expert
November 30, 2025
I am staying at this hotel for the second time. Despite the fact that the windows overlook the street and it can be noisy at times of heavy traffic activity, I always have positive emotions about this hotel. The only request: glue the carpet to the baseboard. I will write a few disadvantages: I checked in on 11/24/2025 and there was no buffet that day, but the fish with cottage cheese was so delicious that I give all 5 stars. The carpet peeled off the baseboard and the slightly narrow beds. I'll give you a lot of advantages: an efficient reception, an excellent coffee machine, a very comfortable and moderately hard mattress, and a great breakfast. I was pleased with the price, when I arrive in Grodno, I will definitely check into the same hotel. I recommend.
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Kostia
Level 11 Local Expert
November 22, 2025
A modern pleasant hotel, the room was booked in advance by phone without prepayment. I recommend a room with a decorative balcony, a view of the square and the city center. There are plenty of places to eat nearby, and there is a restaurant near the hotel. Breakfast is a buffet, dinner is separate dishes, everything is delicious. The staff is excellent.
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Федя Федороф
Level 8 Local Expert
August 25, 2025
A great hotel for an unassuming guest. Friendly staff, clean rooms, delicious food in the restaurant. Small disadvantages: 1) I called the city number 5 times - I didn't get through, as a result, I found out everything I needed through viber chat. It is a pity that the booking is only through the website and 100% prepayment. 2) If you like to sleep well, I recommend taking rooms with a view of the courtyard. I was in a single room with a view of the square - it's already noisy outside at 5 a.m. and it's difficult to get enough sleep.
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олег лапинь
Level 19 Local Expert
January 17
Taking into account the rating we saw, we expected the quality of the services offered by the hotel business to be much higher. But, alas((( The level turned out to be beyond the expected ((( The staff of "respshen" are friendly, attentive and caring! The quality of the rooms wants to be the best!!! The bedding group (including the quality of pillows and mattresses) is excellent! Disposable slippers are not provided, or for a fee.. . There are no disposable shower caps.. Dental and shaving supplies are missing ((( The water in the cooler on the floor is gone for half a day, no one is interested in replacing it.. Although the rating is "5.0"((( This is the hallmark of the city!!!! Buffet breakfasts also want to be much better.... The location is excellent, and the service and facilities want to be better! At your discretion and your opinion!
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вадим калинин
Level 12 Local Expert
October 22, 2025
The hotel is located in the historical center of the city. Its own huge Parking lot. Great spacious room. The price includes a buffet breakfast and a light dinner. The main advantage of all the hotels in Belarus (5 cities where I stayed) is that the girls at the reception are SMILING, and the smoking room in the courtyard under the Yarpivo awning is generally creative (for Grodno)
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Ольга Андреева
Level 10 Local Expert
November 4, 2025
A 4* hotel does not pull, rather 3 *. The room is spacious, but the furniture and tiles in the bathroom have not been changed for a long time. Slippers are paid, they cost 5 bel.rubles. In my opinion, this is strange for 4*. Breakfast is a buffet, the assortment is small, but there is enough food. We arrived 30 minutes before the end of breakfast and had to ask to take out the cups for tea. The main advantage is the center and the walking accessibility of a pedestrian street with shops, next to the hotel there is a supermarket in the next house.
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Екатерина Константиновна
Level 8 Local Expert
January 12
Nice hotel, I really liked it, everything is clean, the rooms have a kettle, water, tea bags and sugar, there is soap, gel and shampoo in the shower!!! Breakfast is also a great restaurant, everything is delicious and there is a good selection of food for every taste and color, I recommend it!!!
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Вадим
Level 30 Local Expert
September 30, 2025
There is a large parking lot in the courtyard of the hotel. It can only be accessed from the streets of the Paris Commune by driving through the courtyard of an apartment building. Parking in front of the hotel is fully occupied during the day. The staff is very friendly and welcoming, but there are questions about the hotel itself. The rooms lack furniture and sockets. One of the advantages is half board. The room rate includes not only breakfast, but also dinner. One main course is served for dinner, which it is advisable to order in advance at the reception. This allows you to save on dinner at a restaurant.
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Оксана Шпаковская
Level 11 Local Expert
January 8
The most convenient location of the hotel, on the main square, within walking distance of all the attractions! Large private parking in the courtyard of the hotel. The price includes a buffet breakfast and dinner upon reservation. The portions are normal. The room is spacious, everything is there and working. But the water and tea were not renewed. Slippers, etc. for an additional fee. payment.
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Наталья Ивашенцова
Level 6 Local Expert
August 30, 2025
The only advantage of this hotel is its location...The main attractions are a couple of minutes away. The reception staff is very ungracious. The room seems to be large, but very uncomfortable, everything is kind of gloomy, for some reason there is a cabinet with glass doors for cups and glasses...the TV and air conditioner remotes are dirty...there is a kettle, for which I thank you very much.. the shower is terrible, terrible, and all the plumbing is poorly cleaned, the taps are covered in lime, there is soap, but very bad, the room smells unpleasant...Breakfast is for two, there is almost nothing at 9, the coffee machine is alone and breaks down all the time, all the food is unappetizing. We didn't go to dinner, there's a lot of cafes nearby, although for some reason this dinner was included in the room rate. The hotel will stay for one night, but it spoils the impression of a beautiful city. I don't recommend it.
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Галина Г.
Level 10 Local Expert
November 18, 2025
The hotel is nice. We lived in a suite: clean, cozy and quiet. It has 2 zones:guest room and bedroom. The buffet breakfast is excellent, but with a small number of people, breakfast is ordered. The last option is modest. The dinner is also personalized to order and very modest. It is better to take a room with breakfast without dinner. The location of the hotel is 100%!!!
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Наталья Е.
Level 10 Local Expert
September 17, 2025
Nice hotel. The room is clean, the bed is good, the linen and towels are clean. Breakfasts and dinners are not bad, you can find everything to eat. The check-in and check-out were comfortable. You only need to book in advance, but this is apparently such a problem in the whole city) There were not enough slippers in the room, it was good that they had their own from the train.
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Ольга Сафронова
Level 4 Local Expert
October 9, 2025
The room is quite nice, spacious and bright. There are a few missing shelves in the closet, but these are small things. The location is great, close to all the beauties of Grodno. But you need to do something about breakfast: the assortment is repetitive, the variety is minimal (one type of sausage, cheese, fruit). Only sausages and fish in batter are served hot. It's the 21st century - it's time to have at least a chicken breast and broth from under it)). The coffee, by the way, is great.
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Дмитрий
Level 15 Local Expert
November 4, 2025
Of the advantages, of course, is the location in the very center of the city. The double rooms are large and comfortable. There are all accessories for personal hygiene. The rooms are warm, it was not possible to connect to the Internet via local WIFI, as it requires confirmation via the phone, and this is a laptop without a SIM card. As for the cons: on weekends, breakfast is an hour later (not from seven as usual, but from eight), but it also ends at 10 a.m. We could have made it an hour longer. When booking a room, breakfast and dinner are already included in the price, and you can't choose a room without them. For example, on Sunday, at 8 to 10 a.m. we were at competitions and physically could not have breakfast, although, in fact, they took money from us for breakfast. At the same time, they also didn't offer boxing, as we don't have an early departure. Dinner was a choice, dishes are selected at the reception, where a strange question was asked: when are we going to eat. It's strange because in the evening you don't really want to plan your time based on dinner at the hotel. The portions are small, so it's better if you walk around the city a lot to buy yourself something to eat in the room. My son ordered draniki, which he did not like, I tried them, indeed the draniki here are 3 out of 10, so I do not recommend it. As for the price, it's not cheap at all, but considering that it's the city center, it's acceptable. In our case, the cost of a double room was almost 300 Belarusian rubles. But overall, it's a great place to spend the night and be in the center of Grodno. P.S. There is a parking lot in the courtyards, it is difficult to get there without knowing the place, I would say impossible (we did not find the entrance at night), so I attached a map in the photos showing how to get there.
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Ksenia Soboleva
Level 10 Local Expert
September 19, 2025
Unfortunately, I can't put it above two stars. Yes, the location is great, the rooms are spacious, and that's basically the end of the advantages. He is greeted by unfriendly staff at the respawn. We checked in on my birthday, and we didn't even offer verbal congratulations. The room is very minimalistic. Water is not replenished during cleaning. The plumbing in the room is tired, and the furniture is minimalistic. But the most unpleasant effect was produced by breakfast. There is not much choice and all the dishes are cold. Although dinner is included in the room rate, it is presented by the staff as a compliment from the hotel, but you need to choose from 5 dishes at the reception in advance (one menu daily) and at the same time arrive at a strictly defined time. Unfortunately, I didn't like the hotel.
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Александр Б
Level 18 Local Expert
January 6
The hotel is located in the center, within walking distance of all the interesting places of this wonderful city. The room is great. The view from the room is amazing. I haven't had time to eat yet, I'll add it later. But I definitely recommend it. I had breakfast. Delicious, clean, varied, excellent service.
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Юлия Махно
Level 5 Local Expert
January 25
Clean, tidy, friendly staff, convenient location (all attractions are within walking distance), there is not much choice for breakfast, but you will not stay hungry, dinner is disgusting: boiled rice (glued, not salted, not washed), one name for fish-one batter and a tiny piece of the cheapest fish that is still You should try to find it in the batter.
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julia-gr22
Level 10 Local Expert
September 5, 2025
We've been here for 3 days. Actually, it's not bad. Good buffet breakfasts. Dinners are not very good. Firstly, small portions and secondly, there is no variety. Everything was fine with us in the room, the windows faced the courtyard, so there was no noise from the square, where events and concerts are always held. But I was not satisfied with the refrigerator, which did not work at first, then changed to a working one, but it did not actually freeze. We were told they all have them.
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OLEG BERTASH
Level 13 Local Expert
September 6, 2025
Nice hotel. The last time was in 2017. Changes for the better, but there is no restaurant or cafe. Dinner is supposed to be selected from 5 dishes. And then you need to order before a certain time. Plus, there is Parking for cars on site. For the money you pay at this hotel, you can find a more decent stay. The Internet is good. Clear.
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Алина П.
Level 3 Local Expert
December 15, 2025
We came to Grodno for a weekend with a guy, we were completely disappointed with the hotel, we concluded that for such a price we could rent an apartment 100 times better in terms of repairs and conditions, but we never got to the included breakfasts and dinners, breakfasts on weekends are up to 10 as on weekdays((( I would like to add about the bathroom - it was scary to go to the shower, the water pressure leaves much to be desired, as well as the spider in it. We came from Minsk, we have hotels in the center of Minsk and with very good conditions that cost the same amount. In general, we will not make such a mistake anymore. A star for the location and for cleaning.
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Дикий Ангел
Level 4 Local Expert
September 18, 2025
A wonderful hotel in the city center, there are a lot of attractions nearby! The room is perfectly clean!The staff is very friendly and courteous! Breakfasts and dinners are included in the price, which is very convenient for tourists! The restaurant has delicious, fresh dishes and clean dishes and appliances! I would like to express my gratitude to all the employees of the hotel! I want to come back to you!
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Елена П.
Level 9 Local Expert
November 13, 2025
Convenient location, in the very center of Grodno, free Parking, decent breakfasts, courteous staff. The rooms are huge, the renovation is a little tired, but clean. There is a hairdryer in the bathroom, a minimum of shampoo and shower gel, we always stay here. This time, a complimentary dinner was provided - 1 course to choose from.
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Сергей Писарев
Level 25 Local Expert
August 29, 2025
Back to the USSR! It's like a time machine, in all aspects. From the staff to the rooms... the maid's question, "do you need to clean the room?" caught me off guard!!! Breakfast is a different story - they take out as much as they stole... black tea, if you bring anything from the room!Well, since this is one hotel in Grodno, it is 5 stars +. Great location.
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Olga
Level 3 Local Expert
August 26, 2025
We had a rest at the hotel together. I liked everything. There is an elevator, which is important for us. Middle-aged ladies)) The only drawback is the lobby. It's spacious and beautiful, but not very comfortable. I had to wait for the registration sitting on my own suitcases. The only small sofa was occupied. Everyone was tired from the road and looked at the green corner. The rooms are good. The view from the window is gorgeous, we will definitely come back again
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Надежда Макарова
Level 6 Local Expert
July 6, 2025
We stayed with our family at this hotel from July 1st to July 3rd. The location of the hotel is excellent, there is a closed parking for cars, which is important, since this is the city center. The rooms are very spacious, bright and clean. All necessary supplies for living in the hotel are provided. There were bottles of water, tea and coffee with sugar in the rooms, as well as an electric kettle with a refrigerator. As for the food, I want to say that everything is modest, but delicious. There is a buffet for breakfast and a choice of one of the 5 dishes for dinner. I repeat, it's modest, but delicious. Now about the disadvantages, or rather about one that we noticed - the restaurant is too small for the number of guests who were vacationing at that time. Independence Day was celebrated on July 3 and the breakfast time was shifted, no one warned about it. After that, I had to stand in line to sit at an empty table. This is probably the only thing that upset and shifted the plans for the day a little, as it was necessary to leave and the road was planned to be long, the extra hour was expensive. I rate the hotel 5 stars, despite the minor drawback. I highly recommend it and I will definitely come back. Thanks!
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ol ol
Level 7 Local Expert
September 6, 2025
In principle, everything is fine: the rooms are large, the water is in the room, the bed is very comfortable, private Parking, elevator, air conditioning, location. The only thing is that all the usual extras (slippers, brush, paste, etc.) are paid for. Probably half the hotel came for breakfast at one time. The restaurant can't handle such an influx, people turned around and left, cursing. The coffee machine is broken)))
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Наталья Платонова
Level 6 Local Expert
October 21, 2025
Great hotel! The center, everything is within walking distance. The rooms are large, which is surprising. A bonus is a delicious dinner, a compliment from the hotel. I want to convey my husband's gratitude for the smoking room! This is the first hotel where the smoking room is located on the street under an umbrella and there are also chairs.
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Дмитрий Пискулов
Level 21 Local Expert
June 29, 2025
Solid 3 stars, probably built in Soviet times, but renovated 10-20 years ago. PROS: 1. The most central location, in the historical center: 5-7 minutes walk to the Old Castle, 5 minutes to the pedestrian street, near churches, T-34 tank, etc. 2. The rooms are clean, there is carpet on the floor, there is air conditioning, the bathroom is normal, the towels are clean, there is a kettle and a couple of tea bags, a small refrigerator. 3. Breakfast is a buffet, quite tolerable. 4. There is a free parking in the backyard. 5. For windows facing the courtyard (photo appendix) - everything is quiet at night. CONS: 1. The fat disadvantage is a very soft mattress, you fall into bed, there is no orthopedics. I had to put a second pillow under my lower back to at least fall asleep. When asked if it was possible to change the mattress, the nice girls at the reception gave a categorical "no". 2. Low lighting in the room, but many hotels are guilty of this. 3. The refrigerator is weak, almost does not cool, there is no freezer.
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Ellie
Level 5 Local Expert
October 6, 2025
The hotel is 3 stars, not bad, but expectations must be adequate. The rooms are spacious, clean, and there are even bathrobes, slippers, and shampoo/gel in the bathroom. The breakfasts are simple, but you can always find something to eat, which is generally delicious. A decent option for a night or two.
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Галина Шевелева
Level 6 Local Expert
April 13, 2025
Positive. We checked in on time, the staff is friendly. The room is clean, cleaned on time. The room itself is large, bright, and the TV and refrigerator are in working order. Very convenient location. All attractions are within walking distance. You can walk from the railway station (30 minutes) Cons. The room description mentioned the presence of an air conditioner. It was hanging, but the remote control was missing. The staff said that they only turn on the air conditioners in summer. But heat and stuffiness are subjective concepts. It is necessary to warn in advance about those who are not working in autumn, winter, and spring. In fact, there is no air conditioner. The hotel does not enter into correspondence. If you need to clarify something, it's better to call yourself. I sent two letters with questions, they got through, but I haven't received a response in three weeks. Dinners are weak, portions are small.
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Максим Е.
Level 24 Local Expert
November 7, 2025
An ordinary hotel stuck in the past, but for Grodno it is a completely normal hotel, with a good location, clean rooms, and mundane breakfasts. The staff is friendly and courteous, thank you very much!
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Татьяна Пушкина
Level 6 Local Expert
October 24, 2025
Excellent hotel, clean and tidy, excellent dinner and a great breakfast, friendly staff, within walking distance of all the best sights of the city.
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Виктория Усенко
Level 13 Local Expert
November 26, 2025
Great hotel!! There is a private parking, breakfasts and dinners, the location is amazing!! The rooms are excellent, we lived in a 2-room suite. The staff is friendly, they will always help and prompt. We were satisfied with the weekly stay
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Вадим
Level 13 Local Expert
October 29, 2025
I don't know what the 5.0 rating is for, because there are enough disadvantages.… First, about the advantages: 1) Good location. All major attractions are close, the hotel is located in the very center. 2) There are plenty of parking spaces in front of the hotel. That's where the advantages ended( Minuses: 1) When we first arrived at the hotel, we were faced with the unfriendly communication and the indifferent gaze of the receptionist. Yes, we arrived earlier than the scheduled check-in time, but we understood this and were ready to wait. To our question: do you have a storage room for your personal belongings, we received the answer: yes, put it there, nothing will happen… Well, that's it( 2) The hotel does not have a trash can. I'm a smoker. I am aware of the rules according to which smoking is not allowed in the hotel, so, naturally, I went outside. But I came across the fact that you need to go to the next house to get to the nearest trash can (either to Amatista or Bathory). By the way, I also noticed similar "runners" among the hotel guests. But the area in front of the entrance allows you to install 1-2 trash cans.… 3)The restaurant's incomprehensible operation. We were told that it does not work like a regular restaurant, but only for breakfast and dinner for the guests. It's just that you can't come and order from the menu. Besides, the dinners are just plain tasteless. It's not my first time in Belarus, I really love this country and the local cuisine, but these pancakes for dinner were the worst of all that I ate... the breakfasts are normal, I can't say anything. 4) Cleaning is lame. Upon check-in, they found an opened piece of soap (apparently from past guests). The bed is practically not refilled when cleaning. I'm a man, and I'd rather fill up in the morning in a hurry.… 5)Very narrow elevators. Two people can stand comfortably in it. Well, at most, plus a child. Otherwise, you have to wait for an empty elevator to arrive. Something like that. I don't know if it's systematic or if I'm "lucky", but I'm extremely unhappy with the hotel and I ask you to take note of the described shortcomings.
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Николай Гончаров
Level 5 Local Expert
May 27, 2025
It's not the cheapest option to stay in Grodno, but it's also far from the most expensive. And if you take into account the good service, spacious, clean rooms, all the necessary furniture and toiletries for living, breakfasts and dinners included in the price, and, of course, the ideal location is in the historical center, five minutes from the Neman River, three minutes from the main tourist Sovetskaya street and 8 minutes from the castles.- then, of course, the hotel is worth the money. At first, we booked an apartment, but had to move out on the first day around midnight, faced with poor conditions. Fortunately, the website of the Neman Hotel made it possible to book accommodation promptly. We were well received and five minutes later we were given a room key card. On the hotel's website, you can fully pay for your stay with a bank card, without burdening yourself with the care of withdrawing cash in Belarusian rubles. Summarizing: It's not the cheapest option, but it's reliable, nothing superfluous, everything you need is fresh and decent.
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Елена Каменева
Level 14 Local Expert
June 3, 2025
We stayed at the hotel for 2 nights, on a tour of Belarus. We were amazed by the room with three windows (sort of like "standard") It's clean, the bed linen is new, the towels are dilapidated. Bathrobes with slippers are available. The room has a set of dishes, a kettle, and an ironing board. Tea bags, water. The disadvantage is that there is no individual air conditioner. There is some kind of ventilation system, but it was cold and we weren't interested in how it worked. Breakfast is a buffet, so-so. They do not replenish quickly, and there is not a lot of choice.
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Aleksei S.
Level 10 Local Expert
January 14
A normal hotel, a little tired of course already. Conveniently located in the very center. Breakfast and dinner are quite average, but it's fine for this price. The room size is adequate, hot water and heating are stable
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