Newton.by
104 reviews
December 19, 2024
As always, I turned to my favorite store interior to buy a gadget Newton.by . This time I bought a Xiaomi Redmi Watch 4.
They were issued quickly, delivered promptly, everything works, I am satisfied with the order! Everything is at the highest level as always.
Thanks!!!!!
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April 11
I am very satisfied with the service, the goods were delivered at a clearly agreed time, plus there was the best price I found. There were some questions, but the management quickly and clearly helped to resolve them. I liked everything, I will order more here.
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December 11, 2024
It's a terrible store.
I made a very large order. It turned out that I made a mistake with the size of one product from the order - a microwave oven. I asked a few days later to be replaced with another model with an additional fee, since I hadn't even unpacked it. They refused, because according to the law they may not change it.
In general, I am shocked that such a thing is possible in the 21st century.
I will never contact this store again, and I advise no one. It is better to buy more expensive, but with normal service.
The answer was given by the service department, which hardly estimated at all how many purchases it had made recently.
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March 3
The company is absolutely disloyal to its customers, there is no desire to get into the situation and help the client. Any issue will be decided in their favor. We bought a hair clipper, made a mistake with the model, needed a trimmer, was not in use, we wanted to re-order a more expensive item from them, but they do not go to the meeting. First they send messages between departments, then they ignore them for a few days, then they refuse. I do not recommend the company, the main thing for them is to sell, the rest is unimportant.
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February 10
A great store, I ordered a processor for a computer, they said I would have to wait a week, because there is no stock, they consulted on the choice, they brought it faster than promised, the staff was knowledgeable, polite, the processor was well packaged, I advise everyone to order in this store!
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February 20
There are no complaints about the pick-up point, but their guarantee is a useless piece of paper. They are serviced by the Technoprov company, and this company either simply says that there is no defect, or, as in my case, says that I damaged the device. There's a scratch on the side of the watch, and because of that, they won't even look at the defect, but will simply say that it's your fault. Moreover, the store itself does not react in any way to problems with such warranty service. They simply transfer all requests to a service from which it is not realistic to achieve anything. I read the reviews and it became clear that the pick-up point is good, but the service is terrible, but why the company does not solve the problem with the service is unclear.
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March 18
A good pick-up point for orders. Everything is fast and clear. I'll order more. Polite staff. Visits to this store left positive emotions. I recommend.
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April 2
Fast, convenient, pleasant
Easy to consult on the product, patient and courteous seller
Additionally, I was able to answer questions about the product I had already purchased.
I recommend
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January 17
I bought a monitor. The order disappeared from the online store's history almost immediately for an unknown reason. The product was not available, but instead of refusing, they delayed the order for more than 2 months. As a result, the order arrived in an already opened package. The monitor turned out to be restored second-hand from the warranty: a strong smell of burning from the case and a trace of burnout on the matrix (several dozen pixels were damaged). The attached photo shows a burnout mark on the matrix, clearly visible on a black background. Total failure on several points at once. I do not recommend this service.
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1
November 2, 2024
Great store! Super-polite consultant, good service! We ordered a xiaomi TV, it was opened to us, checked, shown, everything is super! Thanks
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November 28, 2024
I ordered a Yandex Station not long ago, I was 100% satisfied with the store, day-to-day delivery, the staff is polite! Everything is super, I highly recommend it!
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July 11, 2024
This is some kind of disgrace and rudeness.
I bought a wine cabinet half a year ago, started rattling, does not keep the temperature and shows it incorrectly, the indicators jump every 10 seconds.
It's an epic story to have this cabinet taken away under warranty. Sometimes they just won't come, then I'll come at another time, then generally on a random day, which we didn't even agree on. Support needs to be pulled every day, claims are blamed on you. It was only 2 weeks later that he was taken away.
They gave it to the service. And what do you think? "No defects found." They say it's your own fault, you put it wrong, not this way, not that way, read the instructions. I say, "how is this not detected? Here's a photo, a video, a paper statement, because it doesn't work as it should." To which they told me, "here's the service number for you, call drown."
This guarantee is just a piece of paper that costs NOTHING. No one thinks to fulfill their obligations under the guarantee. The so-called warranty service is for the jackdaw. Judging by the reviews, others have also encountered this.
Think three hundred times before ordering here. If everything is fine with the product, then it's fine. And if problems start, it will be "I am not me and the hut is not mine."
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1
December 11, 2024
A great pick-up point and a great store. The guys have grown up and are not letting down with deliveries and goods lately. Thank you for your work.
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July 29, 2024
We ordered a refrigerator on Sunday with delivery to Oshmyany on Thursday. On Thursday, I received an SMS indicating the delivery time from 7 to 11 a.m. However, at 11 a.m., the manager called us and informed us that the delivery would not take place, since the refrigerator did not fit in the car. As a result, the delivery was postponed to Saturday.
Summer, heat, and for a whole week we were forced to live without a refrigerator.
The problems did not end there. On Saturday, we were informed that the delivery will be from 14:30 to 18:30. The courier arrived at the specified time, but when unpacking, we found a scratch on the refrigerator door. By calling the call center, we learned that we could cancel the order. However, we couldn't live another week without a refrigerator, so we had to take it with a scratch on the front. (By the way, the accompanying documents indicate that the refrigerator was delivered on Thursday)
As a result, the purchase in this online store turned out to be extremely disappointing due to the numerous inconveniences associated with logistics and transportation of goods.
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November 30, 2023
I ordered an Armytek Elf C1 flashlight, and it arrived exactly on time. The pick-up point is convenient, without any problems, I picked up the order quickly.
Special respect to Egor, the guy is cool and on the wave helped to collect and answered all my questions as a friend.
The flashlight itself turned out to be a bomb! Powerful, it shines brightly. I am very pleased with the purchase. In general, thanks to the store for a great experience, I recommend it to anyone who is looking for real emotions from buying!
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December 16, 2024
An excellent online store. Always what is on the site is really in stock, fast and at great prices
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February 3
I bought a robot vacuum cleaner. It was delivered within the promised time in two days. The staff on site unpacked and showed everything. The location of the pick-up point is convenient.
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November 19, 2024
A convenient pick-up point next to the metro, 2 minutes from the exit. The delivery is fast, the product is in full accordance with what was ordered on the website.
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December 6, 2024
A great store, the delivery happened a day earlier and a very pleasant sales consultant! Thanks!
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October 1, 2024
The order pick-up point .the most polite staff work here. "Hello", "goodbye" - it's always so nice to hear this. Courtesy and speed of service.
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November 8, 2024
Everything is fine (without delay), starting from the order, ending with the pick-up point. Ivan kindly packed the goods
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November 26, 2024
Convenient location of the point, fast service, cozy atmosphere!
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December 17, 2024
An excellent point and the store as a whole, the staff always help with the choice.
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March 13
Excellent pick-up point. Polite staff. Everything is fast and efficient.
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December 14, 2024
Excellent, fast, not expensive, pleasant and responsive staff at the pick-up point.
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August 28, 2024
A great store, a good manager, explained everything clearly and told which product is better, the goods were delivered on time. I recommend it, they have the lowest prices.
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September 3, 2024
Convenient parking and metro nearby. Friendly staff, fast service. This is not the first time I have applied and I will apply again
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September 26, 2024
Everything was delivered quickly, on the day of the order, easy to find, the employee is very pleasant) the pick-up point itself is clean, it's nice to come in) thank you!)
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September 14, 2024
We did everything promptly. I quickly picked up my order. The receptionist is friendly.
The pick-up point is close to my house, which is very convenient.
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September 17, 2024
Fast and convenient receipt of the order, no queues, courteous staff, the best price, many payment options.
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February 7
The product on the website and the availability do not actually match. At the beginning, the order is confirmed, and then the availability is checked.
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December 15, 2023
I made the order on December 12, in the amount of 314 rubles, on the same day I received a call confirming it. On the 13th, they called to say that one of the goods is at the point, the second one will arrive today, but it's late, so it's better to pick it up on the 14th. On December 14th and 15th, my order will be waiting for me, so I was told. I arrive on the 15th - none of the goods are at the point.... considering that I was sent an SMS about readiness on the 15th and its presence on the PVZ is also displayed in my personal account. The guy operator at the point was just silent for 10 minutes and looked at the monitor, only when I asked "what exactly is going on?" he said that my order is not available, and he is communicating with the manager. Another 5 minutes of silence and no clear response from him... I call the call center myself, I hang on the phone for 5 minutes - no one answers... as a result, the manager himself calls, apologizes, and as a "compensation" offers me to come again in the evening))))) (cool, right?), or even deliver the order to my home for free (considering that in my case the delivery would be free anyway!!!). In general, without compensation, discounts and something like that, just fuck off "sorry" and that's it. I spent 2 hours on the way back and forth and waiting for this sur!! Also, the pregnant woman got there, because she was sure that everything was in place! If you want to save your nerves and time, order somewhere else! And it's better not to deal with these would-be entrepreneurs. Then they also whine about why everyone is switching to market places - and how to cooperate with you??? If that's what you're doing.
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February 19
I ordered a WD Blue 2Tb hard drive through this store. It arrived quickly, there are no complaints about the product, polite sellers, decent service, we plan to continue ordering here!!!!
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August 28, 2024
A good store, we immediately called back after the order, everything was clarified. Delivered to this pick-up point. The employee of the pick-up point is pleasant, helped to sort out the goods, issued a guarantee.
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September 30, 2024
Professionalism and responsibility to customers is not about this store. I placed an order for a washing machine on 09/25.24, called back, discussed delivery on 09/28.24. On 09/28.24, a call comes from the courier service, and I am informed that the courier was in an accident (at the same time, not a word about what is with the product, whether it is damaged or not. It is clear with an accident, everything happens, there are no questions in this part, the most important thing is the health of the courier), they offer to postpone delivery to Monday, 30.09.24 (I disagree, I say that I will discuss this moment with the store and make a decision through them). I call the store on the same day, explain the situation, say that the courier was in an accident, we agree on delivery on 30.09.24. But this delivery was not destined to come true: sensing that there would be no delivery, I dialed the store around 14.00, clarified what was with my order, which I will find out at 17.00 from a store employee (3 hours after my call!!!) that my order was also injured in an accident, and therefore there will be no delivery, the nearest one is 03.10.24. Yes, they offered a discount, the head contacted and apologized - but this does not solve the situation. If I hadn't personally called and asked if I should expect delivery on 30.09.24, I guess no one would even have bothered to say that it needed to be postponed to another day and make some kind of apology. For two days I had to take time off from work to pick up my order, with a delivery interval of at least 4 hours, but in the end I never received it.
I am extremely disappointed with the work of the store and their irresponsibility. Instead of solving the situation with delivery as soon as possible, they only offered to postpone it to 03.10.24 and a discount (for the discount that I was offered, it would be better to fill up your car and bring me the order on 30.09.24).
As a result - time spent, nerves, lack of goods. It is better to overpay, but buy at another store where your product will be delivered the next day.
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October 11, 2024
This is a pick-up point. A polite guy. I opened the product, it was examined. We chose a gift when buying (a skimmer). Despite the fact that the purchase price was so the lowest
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August 27, 2024
Fast and high-quality delivery, taking into account all comments on the order. It's not the first time we order, everything is always timely, fast and high quality!
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March 21
The service is great, I recommend it. I bought headphones, they didn't fit, the refund was issued without any problems.
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September 9, 2024
We ordered the tablet on Saturday, on Monday at 12:00 p.m. it was already possible to pick it up. Everything is fast and efficient! Thanks for the work.
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August 28, 2024
We ordered a samsung s23 phone. The order was placed quickly. They worked well at the pick-up point. Further success. I will order more.
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April 19
A good pick-up point. Polite staff. There is no queue. Everything was shown.
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January 5, 2024
We bought Samsung headphones here, as a gift for the New Year, and were satisfied! The goods were in place on the same day, the delivery officer is a polite, pleasant young man! All documents are in order, I recommend it!
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August 28, 2024
Great online store! Everything is on the case and on time! And the prices are among the most pleasant in the city. Thanks!
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May 22, 2024
I bought a TV, agreed on delivery, brought it on time, unpacked it myself, turned it on. There is time to check. A good store with low prices. I recommend it to everyone.
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March 16, 2024
I bought a PS5 here. I issued a loan, the goods were delivered, the courier left. After that, the manager called and told him to return the goods, since the bank had not yet approved the loan. As a result, they decided to leave it with me and wait for the bank's decision, not to unpack it. The console is good, but the manager's act is strange.
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March 21
Fast, polite and convenient, which is close to metro
5
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October 30, 2023
The store staff is responsive and ready to help with the choice. We bought a Midea microwave and took it to the PVZ. The order arrived on time, the receipt and the guarantee are all attached. Very satisfied with the purchase! We will order more!
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April 15
They issued the order very quickly, a polite employee, and gave it to them to inspect before receiving it.
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December 11, 2024
I bought a Xiaomi tablet, picked up the goods at the pick-up point on Pushkinskaya Street, conveniently in the city center. The product arrived on time, thank you!
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September 3, 2024
I ordered a laptop, everything is fine. A nice bonus was the plug adapter and even Windows 11pro was installed, although there was no OS in the product description
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