The administrator Natalia does not have competent communication skills with the client: she shows disrespect, lies, knows how to spoil the mood and conducts a "Pay and fly" conversation.
I am a regular customer (I have been going to classes for more than 1 year), and before there were only wishes for the quality of lockers and bathrooms: the doors fell off, there was no key with a lock, the watering can in the shower was kept on snot.
But now the service both at the reception and by phone is suffering very much.
There are no complaints about the coaches - they do their job efficiently.
No more Nika Sport on Feruz. The impression has completely deteriorated. The desire to attend classes is no longer there.
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1
Rinata Kupayeva
Level 10 Local Expert
August 25, 2023
Отличный женский зал с огромным выбором групповых занятий: аэробика, фитнес, зумба, арабские танцы, стретчинг, пилатес, современные танцы. А еще есть массажный кабинет и бар с фрешами.
3
Sultana
Level 12 Local Expert
August 27, 2023
Отличный спортивный зал, занятие по йоге на высшем уровне, есть зумба, стретчинг и пилатес) отдельный тренажерный зал, фито бар)
Отличный приветливый персонал