The administrator is Asel Tekayeva, I ask you to deal with the professionalism of this staff, as she misled a potential client of your clinic by not explaining that the time was already occupied at 13:30, which caused the client to lose his working time and material damage, due to a taxi ride to the clinic with two young children. Moreover, she behaved very rudely when it turned out that she had not correctly responded to my messages about the recording, and did not admit or apologize for her mistake. I ask you to take measures to your staff to prevent such treatment of customers coming to you from different parts of the city. Since this attitude entails a desire to refuse the services of your professional doctors, for which we are traveling across the city.
Moreover, when we asked to talk to the manager of this institution, an inadequate woman came out to us who introduced herself as the human resources department, manager and owner in one person , and at the same time refused to give her name. At the same time, she looked very suspicious, as if after a long binge, I apologize for such details, I just wish they understood what the atmosphere was like there, and she also began to respond very rudely and did not even offer to solve the problem that their employee was to blame for.
Please beware of such people and establishments . There are a lot of other good doctors in the city , despite the fact that I wanted to get to Elena Vitalievna , because of the above-mentioned people I had to look for another good doctor and make an appointment with her , which I did not regret.
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1
Алсер
Level 5 Local Expert
August 23, 2023
The quality of treatment is at the highest level. Very polite doctors and all the staff.
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1
Master
Level 5 Local Expert
July 3, 2022
The medical center is unclear .. some kind of mixture with a cosmetology room