I recently visited the Nino restaurant, which finally reopened after a long closure. Unfortunately, our experience turned out to be extremely negative.
From the very beginning, we were informed that the waiting time for hot dishes would be 40-45 minutes. We accepted this, but as it turned out, waiting is not the only problem. When we arrived, we sat down at a table, but no one brought the menu. It took about 15 minutes, and I had to call the waiter myself, although other customers who came later than us had already started receiving service.
When we finally chose the dishes, it turned out that many of the items were unavailable. The waiter explained that they just can't cook them at the moment. Nevertheless, we placed an order and started waiting. The waiting time dragged on to an hour and 10 minutes, and during this time two other waiters came up to us and asked if we were ready to place an order. It seems strange that they didn't know that we had already made it.
After this long period, I went to the checkout myself to find out when we could receive our order. To which they replied that they might need to wait another 30 minutes. This has already crossed all boundaries.
I have never seen such an amateurish and neglectful attitude towards guests. As a result, having wasted a lot of time, we left hungry and disappointed. It is a pity that instead of a pleasant visit, we got a spoiled mood.
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1
Ольга Босейко
Level 2 Local Expert
November 9
If you want to ruin the evening, come here. Half of the menu items are on the foot.The service is zero. The company consists of 4 people. All the dishes were brought to three of them an hour later, to one - only a salad after one and a half (the salads were the same) and then after numerous reminders, they did not wait for the hot one.Veronica the waiter did not serve, was rude, mixed up the bills (what was not ordered was included).The terminal was brought 40 minutes later after numerous requests. They left in complete shock. There is no such thing in any institution in the city. If the management does not take action, it is unlikely that this institution will last long. I do not recommend it to anyone
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Алик Пацай
Level 8 Local Expert
November 3
The cafe has just opened
Visited on November 2nd
The waiters are weak, unfortunately
Dolma is a miniature portion, dry
Garlic sauce is a fatty mayonnaise with garlic and seasonings. To replace the base of the sauce would be super
Khachapuri is fat and delicious
Fried fish is very tasty, but you can fry it in a little less oil
Satsibeli sauce is delicious
Pomegranate sauce is very strange, very strange, sooooo strange. It looks like salted strawberry jam
Khinkali:
Cheesy - cool
With chicken, it's delicious, I would like a little more novelty
With beef, it's delicious, I would like a little more novelty
The cheese plate is delicious, I would like honey to choose from, not just jam
I threw the menu in the comments
The wine is super