I did not feel a high level of professionalism, employees do not introduce themselves, maybe they are not obliged, it is not convenient to get acquainted myself. I often come to submit documents because there are a large number of official vehicles.
Knowledge in the document flow of employees varies, they ask each other again, clarify the name and list of necessary documents, provide their own template for payment Requirements, despite the fact that this sample is not specified in the annex to the contract and has not been presented before.
The drafted and signed version in the State language from the Lessor was not accepted for payment, at my insistence they were accepted for consideration by the Management, putting the incoming number, and also clarifying that there would be no payment in this case, they do not want to understand the meaning of the letter, they ask to re-state and re-sign the drafted letter from the Lessor, although the meaning will not change.
By the end of the working day, they reluctantly and with great dissatisfaction take up the documents, saying that they will not have time to accept the documents in 5 (five) minutes.
I came more than once and at an earlier time for the transfer of primary documents, I had to stand in line because the transfer of documents is not very fast.
See original · Русский
Show business's response
Vladimir
Level 13 Local Expert
May 17, 2023
Очень бестолковая страховая. Оценивает ремонт авто намного ниже реальной стоимости. О них плохо отзываются даже аварийный комиссар.
Show business's response
артем красовский
Level 11 Local Expert
October 25, 2021
Хорошая компания, приятные в общениеи специалисты, кофе предлогают, чай, вообщем сервис на высоте. Вот считают ущерб плохо не хватает на ремонт поэтому 3 звёзды
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Schavkat A.
Level 3 Local Expert
June 23, 2023
Отсутствие парковки и медленно работают
Show business's response
Nika Nika
Level 4 Local Expert
January 23, 2023
Почему не отвечают на звонки?😅
Ни разу не брали трубку(((
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Denis
Level 10 Local Expert
June 22, 2022
Нормальная стразовая компания !есть свои плюсы и минусы ,но можно договориться!
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Alike KZ
Level 10 Local Expert
January 11, 2022
Суммы выплат занижают э. Мне предложили 325000 при ущербе 1 млн