Nova Shangrila Luxury Spa&Fitness
202 reviews
December 18, 2024
I was at your place and was just delighted !!! First of all, I want to express my gratitude to the administrator of the SPA, Tatiana Khromonenko! A very nice and sweet Girl! From the first seconds, she enveloped her with responsiveness and hospitality, conducted, showed everything, told. Just a smart girl and a beauty in every sense of the word !!! The gym is cozy and compact. Everything you need to eat! The pool is gorgeous, the guns will smash any fat)). Sauna class- the bath attendant is a mega-positive young man! You've done everything for us! I RECOMMEND IT TO EVERYONE! Although I was looking for something like this near my house, but for the sake of such a place, you can come from the other side of the city! Thanks to the management for the wonderful staff! Now I am your regular guest!
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March 18
We were at Shangrila Spa with my husband for the first time. We had a good rest. In general, we were satisfied with everything: the polite staff, the girl at the reception explained everything, conducted the massage, the masters do it well, the optimal number of people when there is no queue and crowd. We noticed the worn towels, bathrobes, plumbing fixtures, and lockers. (This is why I take off one star in the review, because for many it can be a very important point when choosing a place). But for us, it's the little things that couldn't overshadow a good time.
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March 24
A great place to get positive emotions. The receptionist is polite and friendly, she found a window that satisfies our opportunity to visit this institution. Clean, tidy, massage at the highest level. If you want to please yourself and the people close to you, go ahead and you won't be disappointed. I liked everything.
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December 21, 2024
We were at the spa with a visit to the pool with sauna. I just liked the massage and the warm pool. The Jacuzzi is large, but it is not possible to stay there successfully. There is a lot of bleach, the lane is not conveniently located far from the pool, you need to go down the stairs and it is very small, although it is very well heated. But the biggest horror is the bathrobes and towels that we were given - they are all washed, thin as rags and with holes in them, well, it's just not serious. Is it really impossible to buy normal towels???
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May 15
On Saturday afternoon, I visited this atmospheric place: I had a Balinese Spa Ritual program. I was very pleased. I was invited to the ritual at the exact appointed time, and the ritual itself took place in a beautiful setting: the lights were dimmed, and light relaxing music was playing. The massage was performed by a master who knew his business: the whole body was at ease) After the tea party spa ritual itself, I had a pleasant bonus: a 2-hour visit to the aqua zone, which includes a turquoise-colored pool, a huge Jacuzzi and a sauna. 2 hours in the aquazone flew by unnoticed) The locker room has everything necessary for the comfort of guests: shower gel, shampoo, hair dryer, etc. In general, I had a lot of pleasure, pleasant impressions still remain) I'll definitely be back. An ideal place not only for relaxation, but also for effective joint pastime of couples or girlfriends. I definitely recommend it!
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March 29
I had a great time, relaxed and rested after the massage, visited the Finnish sauna, a large swimming pool and hydro massage in a small tub next to the pool. I had a lot of fun. I recommend. I recommend it to everyone. I recommend taking slates and washing accessories with you.
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January 15
It was the first time, but I really liked everything!
The staff easily finds an approach to the guests, which is very pleasing. The administrator performs his duties perfectly, explains everything in an accessible way and shows where and what to find. I would also like to mention the massage, which was at the highest level!
Despite the weather conditions, everything is clean
I hope to visit this place again soon)
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January 20
The overall impression is good!
A polite, pleasant receptionist, diligent masseuses, oil with a gentle train, a relaxing atmosphere, dimmed lights and unobtrusive music, we got clean and whole towels and bathrobes (I met complaints in many reviews, I was preparing for the fact that I would have to ask for a replacement if such a situation arose).
But! There is also some unkemptness: the condition of the plumbing and showers still requires updating. Once luxurious, now slightly tired..
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January 29
The 1000 and One Nights program was a great gift for my birthday boy and at the same time for me, his caring wife :) Friendly staff, massage, tea, delicious food, sauna, swimming pool and Jacuzzi... Everything came together and created an atmosphere of relaxation and happiness) You definitely need to find time for yourself and your loved ones, and in order to spend it healthy and beautiful, you need to visit cozy places like this from time to time. We recommend it. And of course we plan to come back again. 💫
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April 7
We visited Shangrila spa with my mom for the first time, and we were extremely satisfied!
High-quality massage, after which they offered delicious tea)
Everything is very clean, the staff is polite, the atmosphere is cozy
I also liked the area with a swimming pool and Jacuzzi.
We recommend you to visit!
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February 21
I really liked it. Massage is generally above all praise, a real Indonesian, nowhere in the city have you ever seen such a thing. The spa area, Jacuzzi, and swimming pool complemented the atmosphere of relaxation and calm serenity. We will come back soon, we have already bought the next room. Thank you.
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February 6
I visited here with my friend for the first time yesterday. Just a delight!!!!!The pool is very warm -30 degrees.There is a sauna!.the massage was Balinese-I really liked it!! a very high-quality study of the whole body. There are coolers with drinking water everywhere.there is a hair dryer.A great place to relax and unwind!!!I heartily advise you!!!!!
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February 2
We were here with a friend on a weekday, there weren't many people, we had a mini tour, we were given a towel, we were told what was where. The changing rooms are clean, there are separate rooms for changing clothes. There is soap and shampoo in the showers. The water in the pool and Jacuzzi is warm, and there are different bubble modes. We were satisfied
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May 12
Excellent spa, this is not the first time we have come!
This time my mother gave me a program, I really liked it! Especially the massage, I was very satisfied! Thai massage was the best!
Also a pleasant spa for 2 hours, before relaxing!
Thanks! The staff is helpful and pleasant.
The convenient location allows you to walk around the city center after relaxing.
Thanks!
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February 2
My husband and I have been there twice already. The massage itself and all related manipulations are at the highest level. It is only because of the quality of the relaxing services themselves that I make such an assessment, because otherwise it is a complete disaster.
It's dirty, the shower and toilet smell like sewage, something is not working or is working poorly, a lot of people in the aqua zone, a bathrobe and towels smell something unpleasant.
Prices are lower than the average for SPA centers, located in the very center of Minsk.
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February 25
The gym is "tired", the pool is not bad, you can swim slowly, next to the Jacuzzi, the floor above is an ordinary electric steam room for a maximum of 5 people. In general, if there are not many people, you can comfortably work in the gym, lie in the Jacuzzi, etc. The key word is if there are not many people, otherwise you will have to wait everywhere or rub shoulders against each other.
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April 13
Shangri-La – expectation and reality!
We went to the Shangri-La spa, expecting too much, apparently. For example, that the name is not just a beautiful signboard, but we will really be offered a heavenly vacation. Alas, reality turned out to be closer to a post-apocalyptic landscape than to a blissful oasis.
Cons (or "features of the entourage"):the repair is not just "tired", but, it seems, died back in the 00s and now bravely holds on to willpower and scotch tape)).
The faucets are rusty and broken, but they are excellent for dexterity training!
Tiles are missing in places, apparently so that guests can feel like archaeologists digging up ancient artifacts.
Hair and dirt are a free bonus! Why pay for peeling if you can exfoliate just by walking barefoot?
The deck chairs are not broken, it's just an interactive attraction "guess what position you'll be in."
Bathrobes and towels were once white, but apparently they have seen too much in their time.
Plus (yes, there is one!):
Massage – Thai masters are on the level! Apparently, they were specially brought from the real Shangri-La so that the guests would close their eyes and forget where they were for at least an hour.
The pool is warm and large enough.
Result:
If you dream of a spa with the atmosphere of an abandoned boarding house, but with a good massage – here you go!
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May 28
We were with my husband on the program "1001 nights". Everything went great, we were especially impressed with the Thai massage, it's very pleasant! And it's very relaxing, so it's better to swim first, because then you won't be able to.
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April 30
We chose a SPA Program with a friend and were very satisfied. The massage is performed by masters from Thailand. Relaxing music and a good atmosphere! We stretched all parts of the body and relieved tension.
The receptionist is polite.
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December 13, 2024
Very pleasant service! After a relaxing massage, I felt great, the masseuse girl was in awe of the process and constantly asked if everything was okay. And everything was amazing) Thank you for the wonderful work!
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October 21, 2024
A great October promotion that you definitely need to take advantage of. Professional massage from Thai girls plus two hours at the spa! Large swimming pool and Jacuzzi, Finnish sauna. Please note that the hammam is for special procedures, not for everyone to visit (there is no steam). The overall location in the city center is very convenient for visiting after work. I recommend it:)
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May 24
It was on a gift certificate. It includes: aqua zone, sauna, relaxing massage. Everything is GREAT, especially the massage. They do it strongly, precisely and accurately. Revitalizing procedure. In writing, THANK YOU, many, many times
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April 15
A great place for a wonderful vacation 👍High-quality massage, spacious swimming pool, Finnish sauna, Jacuzzi
Polite and friendly staff
Convenient location
Good service
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January 13
We went with a young man to a spa program for two with unlimited time to visit the aqua zone and massage. As soon as I entered the locker room, I noticed the condition of the lockers - they were very dirty) It's not very pleasant to leave your clean clothes in them. There is also a lot of dust in the relaxation room after a massage, and in general, everything in the showers is dirty and broken in places. It's unpleasant to relax in a place where you're squeamish about touching something. At the entrance to the pool, there is a very dusty treadmill, apparently damaged. Why is the question: why is she there? Obviously, there are not enough staff to maintain cleanliness at the required level. Cream (or oil) after the massage, it did not wash off with ordinary soap from the dispenser in the shower, it was inconvenient.
After staying at this spa for about two and a half hours, the young man and I left upset and with the understanding that we would not return to this place and would not advise anyone.
Also, after the massage, I would like to drink good tea, and not just strong black tea. The staff is friendly and nice to talk to.
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February 16
What's going on in there???
There's a lot of bleach in the Jacuzzi! They bake my eyes, after being in the Jacuzzi for more than one minute, as a result, a rash appeared on my skin and I had to take a shower a couple of times to get rid of the chemicals that are used there.
They will tell you this is a one-time failure and they will check and fix everything now, this is a lie!!!
Several people complained to us.
Read other reviews, there are a lot of people writing about this, only after reading these reviews I decided to write my own and confirm!
The route from the sauna to the aqua zone passes through a cold corridor, it's easy to get sick. It was also cold in the aqua zone itself, everyone was covered with towels and the whole room (again) smelled of bleach!!
I really thought it was some kind of one-time glitch, but apparently it's not, I can't imagine how people still go there, it's stupidly harmful.
They left after about 20 minutes, it's not possible to be there.
The most clueless spa in the city (and I'm not writing about how "comfortable" the changing rooms are and what condition everything is in).
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December 4, 2024
If you go in the autumn-winter period, then the transition from the pool to the sauna is really cold) Thai massage, of course, is a thrill, but I do not know either Thai or English, and I absolutely did not understand what I was told before and after the massage. Where to go and what to do. Bathrobes and towels are really soaked in oil, and their storage in open form near the reception does not leave the best impressions) The administrators are pleasant, polite.
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May 28
A wonderful place that everyone should visit. It is ideal for relaxing and disconnecting from the outside world. Pleasant sauna and Jacuzzi, large swimming pool. You don't notice how time flies by, I definitely won't come again)
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September 24, 2024
It's a beautiful place.Irena and Tatiana at the reception : very responsive and friendly, they helped me find a forgotten phone in the locker room. The coach in the gym is beyond praise, I needed rehabilitation after surgery, all the exercises with the coach gave the desired result.The coach has a higher education and a rehabilitation specialist qualification.I will recommend everyone to come here to work out and relax in the pool or get a massage. Everything is very clean and comfortable
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February 20
Disappointment and absolute disappointment as a result of a visit that never took place. We signed up for a pair procedure- so that we could be together at the same time and together , we called several times and tried to pick up an entry. And finally picked up! We arrived in advance so that we could change clothes and not delay either the masters or the clients. We waited a long time at the reception. When we had already changed into shabby and unpleasant-smelling dressing gowns, it was only then that we were informed that our procedure was not a joint event, but one after another, which surprised us. After the meeting at the reception was as uncomfortable as possible, after dressing gowns and the same fringed towels, a tiny and not very clean locker room where everyone can bump into each other at the slightest movement, there was no desire to stay, they left, returning the money. I do not recommend visiting. It's hard to give service, of course, but it's possible.
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December 16, 2024
An amazing place!
The energy of the masseuse girls immerses not only the body but also the spirit in a harmonious atmosphere of unforgettable sensations, and not only emotional relaxation is guaranteed, but the wellness nature of the procedures was no less pleasant!
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December 10, 2024
I really liked it, a cool place, we had a great rest with the girls, and I really liked the pool and sauna and Jacuzzi, a nice girl works at the reception
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May 28
I made myself a gift for Dr. 05/25/2025. I was with a friend at the Tea spa ritual for two. I really liked everything, the massage is just magical, the Thai masters are professionals in their field. I recommend it!
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January 2
It was one of the most worthy places for relaxation in Minsk, everything was ruined by promotions, due to which many people began to go who did not appreciate a quiet, high-quality vacation.
The atmosphere is definitely getting lost, I wish it was the same as before..
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December 9, 2024
A large water area. The massage is done at a high level. I liked everything. I'm not a big fan of tea, so the tea ceremony is not over. I had to have fun in another way)
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November 24, 2024
Hello! We decided to have a weekend break with a young man and the choice fell on this place. We decided to sign up for a massage, arrived early to still have time to splash in the pool.
The staff is polite. The girl on the host is smiling and friendly, and the masseuse girls are just the nicest people. However, there are obvious disadvantages to this place:
1. Terribly smelly and old robes. They smelled of stale massage oil, the sleeves were literally in tatters, and the young man had worn holes on his shoulders. To be honest, I really didn't want to wear it.
2. The hood blows very strongly in the aqua zone itself. As soon as you get out of the water, an icy wind rolls over you. How would you not get sick after that ?
3. The girl on the host did not tell us at all what is included in our program. A massage therapist who speaks Russian led us to the aqua zone, and we only found out about the sauna and hammam when it was time for us to leave.
4. Please add real shampoo, not diluted soap, to the dispenser labeled "shampoo".
5. After the massage, no one explained where to go, where to wash off the oil, as a result, a shower was found in the office with a young man, where there was no soap or shampoo, and everything was quickly awkwardly washed off. At that moment, the masseuses also came in, discussing something very loudly, as if we shouldn't be here anymore.
The place is relatively good, but there are obvious disadvantages that the management should be warned about.
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December 17, 2024
After visiting this SPA, only positive emotions remained. We didn't have any problems. I liked the massage. The staff is very polite and friendly. Thanks)
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November 26, 2024
Black Friday in November is a great reason to treat yourself to a Thai spa massage, swim in the pool, relax in the bubbling Jacuzzi. The price-quality ratio is excellent. The impression remained the most positive)
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September 8, 2024
The place was pleased with its service! Everything is at the highest level. Thai massage has exceeded all expectations! The staff is friendly. A swimming pool with a sauna only complement the full range of treatments🤤 The best place for relaxation, relaxation and, indeed, quality rest :)
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May 19
I really liked everything! From admin communication to procedures! The staff is polite and the craftsmen know their business! Definitely recommended to visit!
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November 11, 2024
I recommend you to visit the SPA! I really liked the massage, the master and the administrator are polite and friendly. It should be noted that when buying a massage or spa program, 2 hours of visiting the aqua zone are included, which is very attractive) And the most important thing for me is a warm pool, I never want to get out of it)
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January 3
The receptionist shows by his whole appearance that the client is not welcome here. It is impossible to get through, and the recording takes place in the form of a delay. They gave me a dirty towel and a torn dressing gown that was clearly not white. The floors in the locker room are very dirty, and you have to beg for disposable slippers yourself. In a word, never set foot here again.
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May 17
I really liked the massage 💆♀️ full relaxation and relaxation 🥹 The spa itself is very pleasant, not crowded, clean and tidy.
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November 13, 2024
I really liked everything, professional masseuses, a cozy and relaxing atmosphere, polite administrators and staff. I really rested and relaxed. I'll come by myself and bring my friends ☺️
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March 3
We visited this spa for the first time, we really liked it) the massage was excellent, especially the head massage! Thanks a lot)
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June 27, 2024
A great place in the city center where you can have a great time. A good gym, a warm swimming pool, a comfortable sauna. Sometimes there are a lot of people- but this is also an indicator of quality. I recommend
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October 22, 2024
It's not the first time I've visited this spa, friendly staff, nice prices! There are many programs, and the Jacuzzi in the aqua zone is just wow! Well, the massage masters also do their job superbly. I recommend this place from the bottom of my heart ✨
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February 21
We were with a young man at the spa program day and night. Only pleasant impressions remained! I advise everyone who wants to relax and have a good time.
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September 10, 2024
We rested here at the spa. The prices are pleasant, but there are questions about the climate. The water in the Jacuzzi was almost cool, not to mention getting warm in it, the pool seemed cool too. And there was always some kind of cold wind, they thought that the air conditioners were turned on for the cold, but after asking the receptionist, she said that this is how the hotel hood works. But when you swim in the pool, sometimes cold air blows from the ceiling on you, and the pool is not the warmest, it turns out you simply freeze. Cleanliness and maintenance are normal.
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August 4, 2024
The spa was pleasantly surprised: the clean room and pleasant atmosphere created ideal conditions for relaxation. The procedures were performed efficiently, and the staff was friendly and attentive.
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April 24
In complete frustration, the hammam they have is when your skin is peeled off with a hard washcloth, covered with foam and washed off, where is the massage, I do not understand, the body mask is indicated, there is none.Everything in this spa is in old and poor condition, I do not recommend it!
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