A magnificent hotel. Although it says that the hotel has three stars, we would actually put four. Everything is clean and tidy, all equipment is working everywhere, light bulbs are on everywhere, nothing is broken, nothing is hanging out, everything is adjusted, everything is securely fixed. Nice cozy rooms spacious 70 TV programs are running. I appreciate the quality of the room if the control panel works flawlessly. So the staff at the hotel keeps track of everything down to the smallest detail. Wi-fi stopped working for a while, and immediately within 10 minutes a specialist appeared who fixed everything, then apologized for the inconvenience, But in fact it was very pleasant. At the reception, they told us where to have lunch, where to go, they helped us change a large amount of money for smaller ones, they were always friendly with a smile and were ready to help with all problems. A magnificent hotel that left the best memory if I return here, I will definitely book rooms in Azamat
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Тойшанова Мархабат
Level 7 Local Expert
August 14
Service is provided upon request. The staff is very friendly and considerate. The rooms are already well-worn, but everything works; air conditioning, TV, kettle, extractor hood, light. The cleanliness is relative, of course, the smell of carpet is wow, but the main thing is that the bed and towels are clean. The sounds of the street are not audible. It was not possible to eat, the restaurant was open only for festive events, we ate in a cafe nearby.
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Анастасия
Level 8 Local Expert
September 4
We traveled with my husband, got into a very decent hotel for a reasonable price. The only minus is the distance from the center, but this is not a hindrance to the tourist, as a result of which it turned out to take a ride on a brand new trolleybus, as well as communicate with the locals))
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Юрий Прошин
Level 14 Local Expert
April 26
A little tired but clean hotel, quiet place, enough parking. The room has everything you need as usual, with all this relatively inexpensive
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Радик Рыскулов
Level 6 Local Expert
May 14
A pleasant hotel, has its own Parking, a pleasant bonus for travelers by car, clean rooms, bed, hair dryer for women, polite staff. The possibility of booking without a deposit.
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Елизавета Павлиди
Level 6 Local Expert
January 29
A good hotel for its price! Everything is clean, the rooms are cleaned every other day, convenient Parking. There is a toykhana at the hotel. It is good for those who celebrate, you can stay there. I liked the hotel. I will definitely stay in Astana again!
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baburovva-2012
Level 4 Local Expert
November 23, 2023
I was on a business trip to Astana, stayed at the O'azamat Hotel. I would like to thank the management and all the staff of the hotel for their professional service, kindness and sincerity. I would like to mention the good work of Togzhan, Elmira and Bakhytgul. I wish everyone good health and prosperity to the hotel!
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Анна З.
Level 6 Local Expert
February 23
The hotel is great!!The room is very clean, the sound insulation is good (you can't hear the neighbors). The staff is polite and always helpful. Very good location.
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БлондИнга
Level 9 Local Expert
May 6
The hotel is not bad.. But the upholstered furniture in the room was dirty - it was scary to sit on the sofa. They cooked delicious, but I would like fresh vegetables for meat dishes and bread so that it was not only wheat.
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Лаура Б.
Level 10 Local Expert
January 24
A good hotel for your money, 3 stars. The service is decent, the rooms are cozy, I liked everything. Minus 1 star for the area, there is a private sector around, smoke from stoves falls into the room through an open window.
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Нина Р.
Level 2 Local Expert
July 12
I liked the hotel, the attentive and polite staff. The room has everything you need.
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Анастасия Анастасия
Level 18 Local Expert
November 24, 2023
The hotel itself is good, but the location is unfortunate - not very close to the railway, in an unsettled area next to the private sector, which smells of coal in winter. The roads are dead, and the area itself differs greatly from a typical modernized Astana
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Базаркуль Аширова
Level 7 Local Expert
February 5
The restaurant for banquets is cozy, beautiful, super service, the kitchen is simply awesome, delicious at home
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821852 Коновалов
Level 7 Local Expert
November 24, 2023
Fenced, guarded Parking, surveillance cameras are hanging everywhere and the whole parking lot is in the palm of your hand from the security office. Since I was driving a loaded pickup truck, this was the deciding factor when choosing a hotel. Polite, thoughtful and very qualified person. Purity by five. The repair is not new, but the condition is good (solid four). I rented the cheapest room for half a day for 9,000 tenge. A full day is 11,000 tenge. I was satisfied.
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Роман Р.
Level 5 Local Expert
July 31
The service is terrible, the staff is not indigenous.
During the 7 days of stay, the room was not cleaned more than once. The air conditioning is not working in the room, wi-fi is not working
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Ерлан
Level 7 Local Expert
May 19
I do not recommend this hotel. The audibility is very strong. All night in the next room they listened to music, shouted, moaned and it was all very clearly audible. The administration doesn't care at all.
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Павел Стрельников
Level 5 Local Expert
June 30
It's not worth checking in here.
The rooms are old, the service is generally zero.
It looks like a suite, but they can't even give or sell water - in any way.
They offer to go to the store at midnight.
I've seen this before
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Елена Нестерук
Level 4 Local Expert
March 10
We were in the restaurant, cooked very tasty, the service is excellent, the interior design is modern.
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Шолпан Пронина
Level 14 Local Expert
May 18, 2023
Неплохая гостиница на правом берегу. Плюсы: просторные уютные тёплые номера, завтрак, свежие полотенца и постель, приветливый персонал. Минусы: один ключ на номер, нет бирок на ручку двери.
В номере есть холодильник, телевизор, санузел.
Miss Alina
Level 6 Local Expert
July 14
It's not a bad hotel, but it depends on which room.There are not very many rooms. The staff is adequate.
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Андрей Трифонов
Level 7 Local Expert
April 28
Excellent combination of price and quality. I was especially pleased with the early arrival
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Ольга Муханбетжанова
Level 3 Local Expert
January 8
We spent the anniversary in this restaurant. I liked everything, the hall is beautiful, the dishes are delicious, the portions are good. I recommend it!!!
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Виктор Р.
Level 5 Local Expert
July 17, 2022
Доброжелательный, отзывчивый персонал банкетного зала и гостиницы. Чистые уютные номера с мощными кондиционерами - очень порадовало в такую жару.
Администраторам огромное спасибо за организацию отличного обслуживания на мероприятии. Всё понравилось.
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Moldir D.
Level 5 Local Expert
December 17, 2023
The banquet hall is small, the staff works normally, generally clean, but it would be nice to update the interior (like the 2000s)
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Ирина Жамировнпа
Level 4 Local Expert
November 7, 2022
Мы были в гостях вашего города нам очень понравилось ! И хотелось бы выразить огромную благодарность гостиничному комплексу за отличное обслуживание и за гостеприимство ,и конечно бы все персоналу пожелать здоровья и благополучия !!!
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Юрий
Level 8 Local Expert
December 13, 2023
It's not a bad Hotel. Everything is more or less normal. There is a minus, it is not very comfortable for couples to sleep. The beds are moving apart
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Анастасия Ларионова
Level 4 Local Expert
October 23, 2023
We have been regular customers for two years, there were no problems. The management changed and rushed. We arrived, we wanted to rent a room, the administrator is not in an adekvat. She didn't give us the number, but asked us to go somewhere else. Due to the fact that we asked for A NORMAL ROOM WITH A REFRIGERATOR.
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Дарья Василенко
Level 4 Local Expert
May 11, 2023
Останавливались в этой гостинице в мае 2023 года. В целом, нормальная трешка, номера чистые, персонал вежливый. Район, правда, не очень, если окна во двор, мешают спать собаки.
Оксана Полышева
Level 7 Local Expert
April 30, 2023
Повелись на хорошие оценки на букинге. Ночевали одну ночь. Номер люкс 604). От люкса там только название. Всё старое, грязное, розеток мало, обои отваливаются, полотенца жёлтые, с пятнами. Вода течёт еле еле. Спросили на ресепшн про завтрак, на что администратор ответила : "А завтрак я вам повешу на дверь"))) такое мы встречаем первый раз)) отель 3 звезды... Ну смотрите фото сами. Не рекомендую.
Инкогнито 9080
Level 8 Local Expert
July 20
to spend the night, but there is a 24-hour dining room two steps away.
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Аманжолович
Level 13 Local Expert
November 13, 2022
Классная гостиница, только персонал не вежливый, охрана в 8.30 утра будет будит тебя в очень грубой форме, в ресепшен девушка казашка молодая не объясняет правила заселения в отеле, с утра потом с вами ругаться будут и утверждать что это элементарные вещи что посетители должны знать время заселения и выселения в гостинице какая, и какие у них правила. До этого была девушка казашка среднего возврата , объяснила все четко, очень вежливо , во второй день сама позвонила в номер и напомнила о выселении в вежливой форме. Так отель очень хороший. Снимал люкс номер 5 дней. Когда молодая казашка была каждое утро настроение портилась, а как ее сменщица была, очень классно , хорошего дня желала всегда .
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Айбек Айбек
Level 3 Local Expert
August 7, 2023
Плюс только за интерьер ресторана. Кухня не вкусная. Меню старомодное. Персонал оставляет желать лучшего.
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864704 Наталья
Level 3 Local Expert
July 16
Quick check-in, clean,cozy)
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Дина Жунусова
Level 8 Local Expert
March 28
Middle class budget hotel
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Ержан Серик
Level 7 Local Expert
July 9
A good place to stay
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Александр Сергатенко
Level 15 Local Expert
September 28, 2021
Хороший отель. Чисто, уютно, комфортно. Есть все необходимое, доброжелательные сотрудники, удобное расположение, неплохой завтрак. Рекомендую, не пожалеете. Спасибо!
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Vlad
Level 7 Local Expert
July 2
It does not meet expectations, but it is possible to live.
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Mr. Elephant
Level 13 Local Expert
October 16, 2022
Жил возле курилки на третьем этаже. Постоянно шум, разговоры и вонь. Заселялся осенью, было холодно.
Завтрак приносят в номер в пакете и стучат в дверь, обычно в 8:30 и не важно, хочешь ты выспаться или нет - разбудят. В номере был очень слабый напор воды - толком ни помыться, ни, извините, смыть.
Из плюсов - вежливый персонал, даже в сезон была возможность продления номера, чистота, бесплатная парковка.
Айдос Бейсенов
Level 8 Local Expert
April 15, 2022
Чистота слабовато, с семьёй больше точно не буду останавливаться. Ремонт старый, хотя в свое время был наверное классным.
Желательно обновить ремонт. И несколько креативных идей не помешало бы.
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ирина рожкова
Level 7 Local Expert
April 20, 2023
Халаты в номере отсутствуют. Пришлось звонить на рецепшн. Опаздали с завтраками. В некоторых номерах белоснежные простыни не первой свежести.
Людмила Соколовская
Level 4 Local Expert
June 21, 2022
Заезжали почти ночью, группа 45 чел. Долго не могли организовать расселение, пока не стали возмущаться, хотя была предварительная бронь, были УЖЕ распределены номера и паспортные данные на ресепшене. В номерах был чайник, но питьевую воду нужно было спрашивать самим на ресепшине, хотя по идее она должна быть в номерах. В целом впечатление не плохое, завтраки вкусные, чистое белье и прочее.
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Ерлан Махадиев
Level 9 Local Expert
March 24
A good hotel for its price
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Александр
Level 14 Local Expert
November 16, 2022
Это не гостиница, это сарай. Здесть только домашний скот пристроить можно. В номерах отваливаются обои, розетки вырваны с корнем и болтаются на проводах, кресла и стулья в номерах ходят ходуном. Розетку нашёл одну, и ту под столом..... Не рекомендую.
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Иван М.
Level 3 Local Expert
October 16, 2022
Всё понравилось. Персонал был очень вежливый, помогал с вопросами. Рекомендую
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Арман А.
Level 4 Local Expert
January 25
A good inexpensive hotel.
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Мой Господин
Level 11 Local Expert
July 21
A good hotel
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Алиям Таир
Level 15 Local Expert
January 1
Repairs are needed. It needs to be refreshed. That would be great.
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gulnar baimbetova
Level 10 Local Expert
June 8, 2023
Классно!! Все вкусно!! Был офис на 7 ом этаже!!
Наталья Мотовилова
Level 3 Local Expert
August 22
They gave me one soap and one slipper for a couple. How is it in general? (
I do not recommend this place
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Айтуар Бақытжан
Level 5 Local Expert
December 25, 2023
Gostinitsa very Adem I liked everything comfortable