By contacting this service, you will forget and will not want to do what you came for. I spent an hour just to get a printed sheet on which it says what documents are needed to submit documents, and I sat for 15 minutes allegedly in a queue that did not exist at all, then the specialist began to study the question in front of me , they send it from one office to another and no one can specifically answer any elementary question, in the end I did not receive any an answer to one question after spending an hour is neither any statement nor any power of attorney . It's just a horror and a nightmare!!!

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Alex 8))

Level 12 Local Expert

Generally, it's average. An electronic queue, but it is turned off about an hour and a half before the end of working hours. There is a place to sit down and wait. The weak point of the organization is personnel. I visited "one window" twice. The first one is that I received comprehensive information from an employee. The second one came across ignorance of standards, rudeness and aggression. I really hope that this is the end of my visits here. Zhanna Valeryevna S., please draw conclusions and change your line of conduct before the appeal arrives because of you. 👎

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Ольга Герасимчук

Level 2 Local Expert

She applied on 07/23/2025 to submit an application for legalizing unauthorized redevelopment of residential premises and obtaining a decision. I waited only 20 minutes on the ticket. Specialist Vargan Yulia Vladimirovna studied the package of documents competently, promptly, professionally. I printed out the application form and helped fill it out. The employee is polite and competent. Thank you so much for your help. Sincerely, Olga Vladimirovna Gerasimchuk.

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