I purchased an Acer laptop charger on 06/11/2024. On 10.01.2025, charging began to emit short circuit sounds and a burning smell. I came to the store and asked for a replacement or refund for a low-quality product. In response, I heard "6 months warranty goodbye." Seller, study the laws or talk to a lawyer. As a general rule, the consumer has the right to make claims to the seller (manufacturer, supplier, representative) in respect of goods for which a warranty period has not been established, if the defect is detected within two years from the date of receipt of the goods (Part 2, paragraph 1, Article 21 of the Law on Consumer Protection). In this case, the consumer must prove that the product has defects (parts 2, 3, paragraph 12, Article 20 of the Law on Consumer Protection).
I intend to hand over the goods for examination, and then to the court. The price of the question is 50p :) Well, well))) if the seller ignores the requirements of the current legislation, then I will arrange for him to audit his activities for 2000 + rubles.
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Сергей П.
Level 2 Local Expert
April 14, 2024
To begin with, I don't understand people who write that you bought a device that is out of order, and you think that you should fix it for free. This is nonsense.
This is not the first time I have applied to this service and I am satisfied. Consultation, friendly staff, everything is at the highest level. And those who say it's expensive may finally turn on their brains and think that any repair is worth the money. This is a drop in the ocean, knowing the prices of the service.
I am more than satisfied and recommend it. all 100%
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Dasha
Level 3 Local Expert
April 25, 2024
I liked the service, everything was done carefully and for a pleasant price! I recommend this store