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OlAn-Tur

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Rating 4.3
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144 reviews

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Константин К.
Level 5 Local Expert
December 27, 2025
If you, like me, do not like when everything is "improvised" on the go, then the "OlAn tour" is your option. They just do what they promise, without too much fuss. I returned refreshed, which is probably the best estimate for any travel company. I'm impressed when everything goes according to plan, and here the plan worked perfectly. The journey takes place in a comfortable, air—conditioned bus, and stops at a cafe where you can eat properly, not just have a snack on the run. No hours of downtime or emergency travel. The program is structured wisely: in the morning, an excursion with an intelligent guide who did not load too much, but told what was really interesting. After lunch - free time to go for a walk, sit in a cafe or just relax. The hotels were simple, but clean and in good locations — not on the outskirts, but within walking distance of everything you need. The breakfasts were simple, but the coffee was hot and the food was fresh.
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Максим С.
Level 6 Local Expert
January 10
Sincere thanks to the OlAn-tour travel agency for a well-organized trip to Georgia! Everything from the beginning to the end was thought out perfectly: from the selection of an interesting route (Tbilisi, wine cellars of Kakheti, majestic Kazbegi) to daily logistics. The supervisor promptly resolved all issues, which allowed us to fully focus on our vacation. Georgia itself has captivated with its hospitality, stunning nature, rich history and gastronomic discoveries. The trip left the warmest impressions and a desire to return. I definitely recommend the agency as a reliable partner for a comfortable and eventful trip.
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мелиса
Level 4 Local Expert
December 26, 2025
I was hesitant to take a group tour until the last moment, but the OlAn tour pleasantly surprised me! Everything was so easy and comfortably organized that even one felt like a part of a large company. No fuss, just a smooth flow of days filled with discoveries. Most of all, I remember the evenings in small cafes, where the guide sent us with the words "it's worth a try" — and he was never wrong! And what sunrises there were in the mountains... Time seemed to stop. We managed to make hundreds of shots that breathe warmth and tranquility. Special thanks for the attention to detail: convenient schedule, comfortable hotels in good locations and always friendly escorts. I returned not just with photos, but with the very feeling of lightness, for which it is probably worth traveling. Thank you for giving me such a whole and sincere experience — I will definitely come again! ✨
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V
Level 3 Local Expert
January 28
The rest was easy and nerve-free. The route was thought out so that we visited the winery, and managed to take a million photos in the mountains, and wandered through the streets of old Tbilisi to our heart's content. Special greetings to the guide, a man loves his country so much that he infects everyone around with this love. We returned happy and rested)) I recommend it! 😃
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Ангелина
Level 4 Local Expert
January 14
Thank you so much for organizing the trip to Georgia! The tour itself is well planned, the hotels along the route are good, everything is very tactful, practical and interesting! The guys are super-professional drivers. Thanks! The program is interesting and not overloaded. Plenty of free time in the cities! The timing is clear and convenient. Thank you for your emotions and impressions! I recommend it to everyone! I am addressing them for the second time and I will be addressing them only again.
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Диана С.
Level 3 Local Expert
January 16
I can say that I will continue to travel with oLan Tour. We visited the most famous cities of Georgia - Batumi and Tbilisi. And of course, the trip took us a long time, because we traveled by bus for about 2 days. It was comfortable on the bus, there were no accidents, we got there calmly, the drivers were smart. About the rest itself, I can say that it was amazing, we visited all the excursions that we wanted. We also found good hotels. Which weren't dirty or smelly. Everything was clean. I dreamed of going to Georgia and now my dream has come true, thank you!!! I will advise you to others.
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АЛИНА
Level 3 Local Expert
February 5
I recently used the services of Olan-Tour and was left with good impressions. Tickets, hotel, excursions were booked without any problems. The hotel was clean, cozy, and the staff was welcoming. The excursions were not boring, it was very interesting. I'll definitely be back soon, this summer)
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Диана
Level 5 Local Expert
November 29, 2024
We had a family vacation with Olan Tour in July 2024 in Gelendzhik, Sunny Guest house. We really liked it, the area is beautiful and well maintained. Stylish gazebo, large swimming pool. The owners are wonderful people. The sea is just 10 minutes on foot, close to everything - shops, canteens, cafes, bars, a market where you can buy fresh vegetables and fruits, as well as everything you need! In general, next year only here! The bus was comfortable, the drivers were polite and neat, the accompanying Elena was beyond praise - everything was clear, fast and organized. Many thanks to the OlAn-tour company for the rest!
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диана пашинская
Level 2 Local Expert
January 12
We ordered a tour to Georgia, we liked everything very much, exceeded our expectations, the bus was comfortable, the hotel and the food were all as shown in the photo, the organization was top-notch, I thought for a long time whether to take such a tour or not, but I did not regret it, I will order more to other places
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Дмитрий Крейдич
Level 4 Local Expert
September 10, 2025
Good afternoon! I am sharing my impressions about the bus tour to Georgia from OlanTur. I should immediately note that our group was small, 14 people, which provided additional comfort along the way (bus reserved seat). Anna accompanied us, the bus was Austrian. In short, I've heard and read reviews that the stops were in an open field, the drivers were bad, and everything like that. We didn't have that! I think there's just a category of people who you can't please forever. I described my impressions in more detail below. Let's start with the road from Minsk. On the way to Voronezh, we had sanitary stops in free toilets and one stop for hot meals every 3.5-4 hours. We ate at the cafe "Spoon for mom" (the price is high, the portions are small). We arrived in Voronezh at about 17-18 o'clock and in the evening it was time to walk around the city. Transit hotel. You can spend the night, but you shouldn't expect a lot of glamour. There was mold in the shower, which is standard for this level of hotels, unfortunately. The bed is comfortable, the bed and towels are clean. It was possible to have dinner at the hotel itself for a pleasant price. The breakfast was good and satisfying, and there were no questions about it. And back on the road🙂 The stops are unchanged: every 3.5-4 hours + one stop for hot meals near Rostov-on-Don. The place is very beautiful, pleasant for the price and for the food too. A special like is respect for such a stop. A couple of hours before the border, we made a stop at the shopping center so that we could buy water / cookies, because it is not known how long we will spend at the border, which is quite prudent. We crossed the border quickly, taking a total of 5 hours, i.e. we arrived in Georgia at about 7:00 local time. Georgia. Due to the rapid passage of the border, things went a little off-plan:) We checked into the hotel in Tbilisi after 3 p.m. and had to do something for half a day. We were told that we were going to Mtskheta for a walk, then we would go to see the church above the city (the view from above is simply amazing), but no one said that this would be the "tour" that is included in the price. While we were walking through the historical center of Mtskheta, the escort agreed that we would be settled in Tbilisi earlier (for which I thank her very much!). The hotel in Tbilisi is very nice, there is a swimming pool, good Wi-Fi and a buffet breakfast. If you have any plans for a super evening tour of the historical center of Tbilisi, then forget them :)) it takes about 20 minutes to get to the center from the hotel (i.e. 40 minutes round trip) and this time is already included in the tour (the guide says something at this time). They took us around the center for 1 hour. I call this a "field trip." In the morning, after breakfast, we immediately went to the sea. Guide Amiran spent most of the trip telling us about Georgia. I was on my way to Kobuleti, so I'll tell you for him. I stayed at the guest house "Alehouse". Like the transit hotel in Voronezh, it is suitable only for overnight stays. The location is convenient, 5-7 minutes on foot to the bus station, 15 minutes on foot to the central market, 3 minutes on foot to the sea. Of the 9 evenings in Kobuleti, I spent at most 4, because it was boring there and I walked in Batumi. The beach, of course, is good, the pebbles are not large, and in some places even sand slips. I did not see a big difference in food prices between Kobuleti and Batumi, I even ate cheaper in Batumi than in Kobuleti. On vacation in Kobuleti, I will say what everyone always says: This is for those who want to take a break from the hustle and bustle, families with children and pensioners. We were evicted before 12:00, but were allowed to use the pool, toilet and shower on the ground floor, as well as tea/coffee in the dining room. The way back. We had a check-out at 18.00. We had only one ambulance stop before the border. We passed the border normally, but for a long time (about 5-6 hours) We were standing in a neutral zone. I personally liked the transit hotel in Rostov-on-Don better. Everything was clean and tidy, but the drinking water in the room was paid (90p for 0.5liters), wi-fi was very weak, and the expression on my aunt's face at the reception was as crooked as the walls in the panels. Our "tour colleagues" were not so lucky with the number. Dirty room, dirty towels... creepy. The rest of the stops are the same, no changes. Will I take another bus tour somewhere? Definitely not. I got a good experience, I won't do it anymore. It's scary to even imagine when the bus is full and you can't lie down.
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Ксения Б.
Level 3 Local Expert
December 25, 2025
Hello everyone I am writing this review in a completely positive way, because my trip to Georgia with OlAn Tour exceeded all expectations! I'm still impressed! Initially, there were doubts about the group tour, but they were dispelled in the very first hours. Everything was organized at a high level: a comfortable road, a well-thought-out schedule, and the company's concern for tourists was immediately felt. There are no negative aspects, which are sometimes written about, just a smooth and pleasant journey. And Georgia itself is just magic! It turned out to be even cooler than on Instagram. Stunning nature, incredible energy and an atmosphere of complete happiness. We managed to see iconic places and just take a walk, absorbing this indescribable flavor. And the food... is a separate story of delight! I don't think I've ever eaten so delicious. I was most pleased with the balance: there were interesting planned activities, but I also had enough free time to enjoy everything myself. I came back incredibly charged, with a lot of emotions and cool photos. Many thanks to OlAn-tour for a perfect time! You've given me an unforgettable vacation. For anyone who wants a vivid experience without a headache with the organization, this is your choice. I will definitely go with you again! 💯🇬🇪✨
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рита баранова
Level 6 Local Expert
September 16, 2025
I would like to express my gratitude to the Olan-tour company. We had a family vacation in August 2024 in Gelendzhik, Solnyshko guest house. We are thrilled!!! Beautiful grounds, cool pool, stylish gazebos. Special thanks to the hosts. The sea is only a 10-minute walk away, there are many shops for every taste, canteens, cafes, bars nearby. We will plan our next trips with this company!!!
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Ксения Москаленко
Level 4 Local Expert
February 7
We went on a tour from OlAn Tour to Georgia. I liked everything: from the consultation stage in the office to the very return. The hotels are decent, the route is interesting, the guides are professionals. I was especially pleased with the attention to detail and the care of tourists. The price/quality ratio is 10 out of 10. I definitely recommend this agency
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daria_m
Level 5 Local Expert
January 16
We had a vacation with an OLAN tour in Georgia! The rest was quiet and without fuss. The organization is great! They answered all the questions that arose competently and competently. The bus is comfortable, the food is excellent, and we were lucky to check in too! I think we will use the services of the Olan tour more than once.
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Алина Сав
Level 5 Local Expert
December 30, 2025
The terrible organization of Moscow-Bobruisk transportation, they changed the platform without warning, arrived at the bus station in 2 hours, as a result, they almost missed the bus, when buying tickets, you will not find out which place you have, because the places do not indicate the departure time, they are delayed, the platforms are changed without warning, they do not care if you go or No, the main thing is paid for the ticket
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Екатерина Казак
Level 9 Local Expert
August 6, 2025
I am writing a negative review about the work of Karina's tour manager in the city of Bobruisk. And we are from Minsk, we talked on Viber and by phone. Bus tour to Georgia, Kobuleti. Our communication began in March. She perfectly described all the advantages of rest. We paid the tour fee for three people during the day. Karina sent me an online contract. We changed our passports, and in May I sent new photos with our passports. She said twice that she had sent us the contract by mail, then she said that the contract would be handed over on the bus, but I did not receive the contract! I gave money for a bus ride without having a contract in hand! We also paid for the choice of seats on the bus, I chose the first seats at the beginning of the bus! There was a departure from Minsk at one o'clock in the morning. It turned out that she had not marked our three selected and paid seats in the seating chart! And they put us in the middle of the bus! What did we pay for? Thanks to Anna accompanying the tour, the conflict was resolved, she offered to sit in the empty seats. Special thanks to Anna! We rode comfortably only thanks to Anna's professionalism! I have repeatedly emphasized to Karina that we need a room with a balcony! But upon arrival at the Alyokhaus guest house in Kobuleti, it turned out that there was only one such room with a balcony for three people and it was occupied! All the vacationers from our bus were promised rooms with balconies too! I wrote to Karina about it on Viber. She replied with beautiful words that she would solve everything, and in the end we stayed in a small room without a balcony, where the roof of the neighboring building is visible in the window! On the day of my arrival, I had an anniversary, a birthday! Instead of the joy of arriving on vacation, I sat and cried out of helplessness! The bathroom has black mold on the walls, the room is neat but very small, with small aisles between the beds. It was difficult for three people to even miss each other in the aisles between the beds. The rest is over, but the contract was not handed over to me! Karina sold us the tour and safely forgot about us! I do not recommend this tour manager, she has ruined the overall impression of the OlanTur company. As for the guest house Alejaus: the hostess is a very pleasant woman, the breakfasts were excellent, everything was fresh and delicious! On the downside: friends of the owner's son, Georgians, middle-aged men, often sat in the pool area and drank alcoholic beverages. In my opinion, this is extremely disrespectful to vacationers, because they behaved very loudly and yes, this is a recreation area not for locals, but for visiting tourists!
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Татьяна Ефимцова
Level 3 Local Expert
July 3, 2024
I really liked the trip to Georgia on 15.06 with 2 children (15 and 6 years old) from Olan tour .It's an amazing country!Very beautiful nature, wonderful people and amazing food and drinks! The hotels along the route are good, the drivers and guides are professionals in their field, the excursions are just on top. I was very impressed with the Seashell Hotel (Kobuleti), where we stayed upon arrival at the sea.The staff is polite and attentive, they speak Russian.We were greeted very good-naturedly)They quickly settled into rooms, helped with luggage.The hotel has an elevator, which is good news)The rooms are clean and cozy.There is everything you need:beds,wardrobe,table,bedside tables,air conditioning,TV,kettle.In the bathroom: shower,towels,shampoos,gels,soap, etc.I would like to mention the design of the hotel.Everything is done with taste and soul!Very green area, plenty of space to relax with friends and family.There is a swimming pool.Meals are buffet style.Unlimited food.Meat,fish,khachapuri,eggs,salads,vegetables,fruits,side dishes, etc.Everything is always fresh and delicious!The convenient location of the hotel allows you to quickly reach the sea, cafes and shops (5-7 minutes on foot).I recommend this hotel to everyone and will definitely come back here again!
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Наталия Анисина
Level 4 Local Expert
January 23, 2025
I've been traveling with Olan tours for many years, and I'm always very happy! The most frequent route is Moscow-Bobruisk. Everything is great, from the attentive attitude of the staff when booking tickets to riding in a comfortable bus. A good schedule, a convenient route (across Moscow with options for disembarking passengers in several places). Departure from Moscow from the Northern Gate railway station is very convenient: exit the metro and immediately the bus station. The boarding and disembarkation locations in this company compare favorably with competitors. There are always attentive and very friendly drivers on flights. Thank you for your work!
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Александр Афанасьев
Level 3 Local Expert
January 11
Georgia has conquered! Thanks to Olan tour for the excellent organization. Everything was great: delicious food, beautiful mountains, soulful excursions. Special respect to the guide for his love of his country. We will definitely go again!
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Анастасия Веремчук
Level 2 Local Expert
July 15, 2025
We purchased a tour to St. Petersburg for the period from July 3-7 and, unfortunately, were extremely dissatisfied with the organization of the trip. Firstly, we were initially promised the Minsk–Vitebsk – St. Petersburg route. However, in fact, the transfer from Minsk went to Bobruisk. We were notified that there would be a check-in in Bobruisk only a day before departure, which came as a complete surprise. In addition, the trip took place in hot weather, and there was no air conditioning in the transfer, while the windows were difficult to open. It was only in Bobruisk that we boarded a bus to St. Petersburg. Secondly, the tour description stated a 4-star hotel in the city center. Upon arrival, it turned out that we would be accommodated in a college dormitory on the outskirts. It was only at the border that we were informed that the hotel would be "slightly below the stated level," and photos of the hostel were sent to Viber. However, wi-fi was intermittent on the bus at the border, and we couldn't find out what the final living conditions would be. Upon arrival at the hostel, we were shocked by what we saw: there was mold in the shower, and the general living conditions did not correspond at all to what was promised in the tour. The third point that I would like to mention concerns nutrition. Initially, the tour indicated that meals would be organized according to the buffet type. However, upon arrival, we found that meals were served in the college cafeteria, which, unfortunately, did not meet the stated conditions. If we had known about all these discrepancies in advance, we would definitely have refused the trip. The level of the company's customer orientation turned out to be extremely low.
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K A
Level 2 Local Expert
November 13, 2024
I have been using the services of the Olan-tour travel agency for many years. We traveled from them to Egypt, Turkey, the Emirates, and Cuba. The managers are attentive, polite, always in touch, from the beginning to the end of the trip, they select the most profitable vacation options for us. I also often travel to Moscow by bus from Olan-tura for work. Comfortable clean buses always and a pleasant attitude.
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Алексей Янцевич
Level 5 Local Expert
January 13
I really enjoyed the trip from OlAn Tour . Our trip to Georgia in September exceeded all expectations. We went for beautiful scenery and delicious food, and returned with the feeling that we had been a guest of a large, welcoming family.
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Кристина С.
Level 4 Local Expert
January 22
The best tour company with which there were no problems! We bought a tour to Georgia with friends, everything went well) The road was easy and comfortable, the accommodation was generally better than expected! We recommend it! The next vacation is back to you))
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Алексия С.
Level 2 Local Expert
August 25, 2025
We had a great rest with Olan Tour in Gelendzhik at the Solnyshko Guest house! This is an ideal place for a family: a well-maintained territory with a stylish gazebo and a large swimming pool. The owners are people! wonderful + The location is excellent: the sea is only 10 minutes away, and nearby there are all the necessary shops, cafes, canteens and a market with fresh fruits. Special respect to the comfortable bus, the careful drivers and the accompanying Elena for the impeccable organization. Next year's Olan Tour!
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Виктор
Level 10 Local Expert
March 13, 2025
Everything is basically fine. There was a trip to Moscow and back to Bobruisk, the office was well served, the staff were polite. On the way to Moscow, they forgot their glasses on the bus. We contacted the operator and everything was decided positively. Now about what I didn't like. They didn't even offer boiling water on the bus. The drivers didn't tell us about Wi-Fi or phone charging when boarding. I believe that at the beginning of the trip it is necessary to announce to passengers the basic information about the trip - where the stops are, etc. If a person is traveling for the first time, then I think that this must be done. I believe that it is not difficult for a normal campaign to provide passengers with boiling water and disposable cups.
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Василий Помиркованый
Level 7 Local Expert
February 28, 2025
Olan tour deserves a lot of respect, the staff is wonderful, always in touch from the purchase of tickets to the trip itself, you can solve any urgent issue. Special respect to the guys, the drivers, on whose shoulders all the work falls, are always punctual and attentive during the trip, they will always prompt you, explain if necessary, thank you to the whole team, easy roads! I recommend it as an excellent carrier.
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Мария Л.
Level 4 Local Expert
September 22, 2025
We went to Georgia on 04-19.09 by bus and with an accompanying Olan tour (although our tour operator is different, we just joined groups). The bus is not comfortable. Moreover, it broke down on the way back, and the bus was replaced, but this did not correct the comfort claims. Unfortunately, the accompanying Anna seemed to me to be an unprofessional specialist. Anna's passive and open aggression towards tourists who expressed their dissatisfaction accompanied her all the way. I understand that working with people is not easy, but it doesn't seem to be suitable for this escort. Instead of solving the emerging disputes, conflicts and problems, the attendant only added oil to the fire. The atmosphere on the bus was tense, and that's putting it mildly. The conflicts on the way back with shouting and swearing, which Anna did not even try to resolve, greatly influenced the general attitude towards the trip. I also didn't like the Mtskheta tour guide. Without a microphone and with a group of more than 50 people, he could not be heard. And also the attitude towards tourists on his part was not very polite. Please pay attention to this review when booking any tours with this operator. I would like to note that in terms of timing, it seems that we made it everywhere and on time, so I give 2 stars.
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Полина Каллаур
Level 3 Local Expert
December 29, 2025
We took a tour to Georgia with a young man. The emotions are only positive! The agency did everything at the highest level! Fast, clear and good. We were delighted!
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Магомед
Level 28 Local Expert
August 28, 2025
They cannot properly organize the sale and boarding of their buses.Is it really impossible to sell electronic tickets so that you don't crowd the turnstiles at the train station, and then it turns out that the driver has your ticket with a yellow folder (he's next to it), and you're still waiting in line for him??You need to find out everything yourself and at the last moment at the train station.Small changes are needed in the organizational plan and everything will be perfect. The female operators on the phone advise and help, but not enough. And if you stop in Moscow in the morning to disembark at three train stations and at the Beijing hotel, then why not tell about it by phone or write on the website?Maybe it's more convenient for me to meet there than to go to the northern gate in Khovrino?Moscow is not Bobruisk, which can be reached on foot in 5 minutes.
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Дарья Ворожун
Level 3 Local Expert
December 27, 2025
We took a tour to Georgia and really enjoyed it. The manager's work is excellent, we have consulted on all issues. The comfort was excellent. The country is very beautiful. I recommend it to everyone
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татьяна с.
Level 3 Local Expert
August 18, 2024
Tour to Georgia 30.07.2024-08/14/2024. The room and breakfast at the hotel did not correspond to the picture (photo, video) and the stories of the OlAn-tour travel agency (contract with them) and the Centerturist intermediary (I booked the tour through them). The shower was broken in the room, the sink was cracked, the bedside table and chest of drawers were dirty, without a door. The shelves in the closet were held on nails. The door of this piece of furniture fell out and almost fell on my daughter. There is a hole in the wall near the air conditioner. The door handle was held by snot. Push open the door and you're in the room. I sent photos and videos to the travel agency - there was no reaction. The ignoring is complete. This was the situation for many of our guests, both in terms of rooms and food. On the way back, we drove four vehicles: a Georgian bus, a bus with Russian plates, a Russian bus and a Belarusian bus (on which we were traveling to Georgia and which broke down on the way behind us). There were no words of apology at all. Only negative memories. I definitely do not recommend it
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Стас Ббвомл
Level 2 Local Expert
January 30
If you are ready to be thrown into another bus (of an unknown company) in the middle of the trip, then Olan tour is your choice, the driver is as uncorrectful as possible, confronts the fact and does not even want to hear any arguments, sends everyone to the office, but do not forget that your bus has already left your city, just a song and not an attitude, I strongly advise you to pass by this company.
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Юлия Спикова
Level 3 Local Expert
May 27, 2025
I recommend it as a reliable carrier. The first time I went to Moscow, I chose the Olan tour, as there are more stops than other companies. The girls are professional operators, they answered all the questions. A comfortable bus and pleasant drivers. I will be returning from Moscow with a 100% Olan tour. Thank you😊
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Анна Лавринович
Level 5 Local Expert
October 4, 2025
I took your flight from Mogilev to Moscow for the first time on the recommendation of a friend and was very pleased! When booking, my wishes for choosing a place were taken into account (it is important for me to go to the aisle, because I am 192 meters tall). The bus was new, spacious, and the seats were comfortable.
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Полина К.
Level 5 Local Expert
December 23, 2025
A very cool travel agency We went with the whole family from them, I really liked it. We will definitely go again. Special thanks to those who selected the tour
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Лапка Лапка
Level 3 Local Expert
January 2
I bought a trip to Georgia for my friends. They were very satisfied, thanks to the professionalism of the agency, the gift was unforgettable for them.
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юрий г.
Level 3 Local Expert
November 7, 2024
The rest was a success. thanks to Karina, an employee of OLAN-TOUR in Bobruisk for the recommendations. Everything went great!
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Татьяна Медик
Level 3 Local Expert
July 30, 2025
We went to St. Petersburg with a friend in July. Thanks to OlAn Tour for a wonderful weekend, it's just. I would especially like to say thank you to Anna, the escort, what a great job she is!!! Everything is clear, fast, and competent. It was a pleasure talking to you!!! Anna, thank you!!!
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Лена С.
Level 3 Local Expert
August 3, 2025
We went on a tour to St. Petersburg. Half of what was written on the site is not true. They promised departure and a direct route to St. Petersburg from Minsk. As a result, the route was abruptly changed a day before departure, and I had to look for tickets urgently. The transfer to Bobruisk was terrible: the air conditioner was broken, the windows wouldn't open, and the smell of gasoline. At the border, they abruptly announced a change of hotel, promising that everything was fine there. As a result, instead of 4 *, they settled into a 1* dorm-type hotel. There's mold in the rooms! Meals in the college cafeteria. The management refused to talk at all and resolve the issue, they hung up. As a result, the director told the head of the group: either they move in, or give them the money and let them go wherever they want. We're not taking you back. In fact, you were abandoned in a country you don't know. Upon arrival, the manager claimed that the difference between 4* and 1* hotels was 320,000 rubles. It's easy to laugh! The management did not reimburse the difference between the hotels on their own, as stipulated in the contract! In general, we are disappointed. Everything is terrible! The whole bus was in complete shock. That's the kind of customer orientation.
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Ольга Я
Level 12 Local Expert
June 16, 2025
The Moscow-Bobruisk route is a disgusting attitude of drivers towards passengers, in particular the driver Andrey Baranchuk . When boarding, they don't say where to put the suitcases, and then they swear at the passengers who get off earlier and put the suitcase on the other side of the bus (where there was a seat, they put it there). Flight 11/06/2025 the bus broke down at 23.27 at the exit from Moscow on 83 km of Minsk highway in the second row. Drivers allowed passengers to enter the heavily trafficked roadway. No measures were taken to tow the bus to the side of the road. At first, the drivers said that a bus had left for us (passengers), but after a few hours it turned out that there was no bus! And we need to wait for the next flight, i.e. we can leave the highway only at 8 a.m. the next day. It's all lies! According to drivers and passengers, bus breakdowns have happened before. The company's management did not help the passengers in any way - they were not provided with food and drink, and hotel rooms were not provided for waiting for the next flight! I strongly do not recommend this company. Take care of your life and health, choose other transportation options
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Тома Котова
Level 7 Local Expert
May 11, 2025
I have used the services of this company more than once.Travel agents are very polite girls, they explain everything clearly and clearly, they do not insist and recommend, they offer options for the client to choose from.I like everything!
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Эксперт по коммуникациям
Level 21 Local Expert
August 22, 2025
I have been using this company's buses on the Mogilev-Moscow route for several years now. I want to express my gratitude to the drivers of the Mogilev-Moscow flight 08/17/2025 Alexander and Valery, I was late for the bus and called the dispatchers and asked them to wait for me, because immediately after the bus I had a plane ticket. The staff worked well and understood my situation, which was the only reason I left Mogilev that day and didn't miss my flight. I am very satisfied with the service and will continue to use this route. Many thanks to OlAn-tour
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Юлия Белая
Level 2 Local Expert
August 11, 2025
For two years I have been using the services of the Olan-tour company on the Bobruisk-Moscow route. I am very fond of traveling in a comfortable bus. The boarding and disembarkation locations in this company are different from other companies. The staff is always attentive and friendly.
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Илья Максимяк
Level 4 Local Expert
July 4, 2025
A deception about the hotel, they promised 4 *, but in fact they reported at the border that it would be different, upon arrival they saw mold in the bathroom, dirt on the walls, floors, and beds
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Ольга Ж.
Level 3 Local Expert
July 26, 2024
We travel a lot with different travel agencies, but this is the first time we have encountered such a terrible attitude towards people. Firstly, we did not go on a checked bus, and on the way it broke down and we waited 4 hours for another bus to come for us. Secondly, there were basically stops for all paid toilets! Although there were a lot of gas stations along the way Upon arrival at the hotel house, our rooms were not ready, or rather they were generally occupied and we had to live in another room for a day. In the third, on the way home, we were transferred to another bus, and everyone moved things in the rain!!! In general, we will not turn to this tour operator anymore!!!
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Евгений Ш.
Level 6 Local Expert
June 17, 2025
In June, I took their bus from Moscow to Mogilev. We left Moscow at 9 p.m., and at about eleven-thirty in the morning, the bus stalled on the highway. The drivers tried to resuscitate him for an hour, but they couldn't. At the same time, no information was given to the salon. Then they started saying that a replacement bus was coming, and it had already left. At 3 a.m., I got tired of waiting and people called the carrier's operator. The operator said that it was not possible to find a replacement bus, and the bus that is currently carrying people from Belarus to Moscow will come for us. He will unload people in Moscow in the morning and come for us. As a result, he came to pick us up at 7 a.m., and I got home 11 hours later than planned. Many people sat on the bus overnight without food and water, because they planned to buy all this at a gas station, which we never reached. I would like to point out that they just don't give a damn about people. Breakdowns happen, anything happens, but...While the drivers were trying to start the bus, they didn't even bother to explain to people what had happened and what was being done to solve the problem. Then the drivers, either on their own or at the direction of the company, told lies that there would be a replacement bus soon, although this was not the case. As a result, I did not receive any apologies from the company, and they returned compensation for this wonderful flight only when I wrote to them myself. Would they have refunded the money if I hadn't written-the question. The inability to work with people and just don't give a damn about them, that's what this company is remembered for.
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Мама Марка
Level 3 Local Expert
August 28, 2024
🚫🚫🚫Olan-tur, this is darkness!!! I don't advise anyone!!! A trip to Georgia this summer (2024), the bus is uncomfortable, cramped (from a Minsk company). While we arrived in Kobuleti, we solved a lot of issues ourselves. There are a lot of complaints about this office. In Seychelles, everything does not match the description that Olan's manager told us. The reserved rooms were not provided to us. For a room with a balcony, they paid plus 10 euros per person. They put us in a room without a balcony.We solved the issue ourselves, begged, negotiated.There are a lot of negative things, nothing else with the Olan tour and nowhere else.
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катя катя
Level 13 Local Expert
August 18, 2024
If it were possible to put minus -5 stars, this is exactly the rating for this "travel agency".If you want to spoil your vacation, then you are here.The most non-client-oriented agency, which also deceives customers by providing completely different services that you expected, for your very little money, and after declaring claims, they play the game "my hut from the edge".I do not advise anyone to contact this "agency".
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Татьяна Межевич
Level 2 Local Expert
August 21, 2025
It's not the first time I've been to Moscow from Olan Tour. I'm happy with my trips. Drivers and office staff are always polite and friendly. The bus arrives in Moscow early in the morning, which is very convenient
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Александр Кавков
Level 3 Local Expert
August 26, 2024
The trip on the Mogilev - Moscow route did not take place on August 25. On the platform of the bus station at 21.00 it turned out that I was not on the passenger list. Although the booking notification was sent by e-mail. The driver tried to contact the dispatcher, but there were no seats on the bus, and the trip was canceled.
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