Ома
431 review
December 30, 2023
The norm. We are pleased with the Halva installment plan and spacious Parking. The employees are trying their best. It would be possible to have a wider range of washing powders and liquid SMS. 4* due to the assortment, there are not enough positions.
See original · Русский
3
October 22, 2023
The store may be normal, BUT ordering online is something. We ordered a tile a week ago. We chose from the availability specifically so as not to wait. We clarified the availability, there was even more than we needed! Super! If anything, you can buy it. Delivery from the warehouse in exactly one week. As a result, on the day of delivery, my aunt calls and says puk puk mek mek there is no product in stock, it will be in 3 weeks!! They say you'll be waiting? I say yes, because I didn't really want to choose something again. This was our fifth tile.
As a result, a day later, a message arrives on the phone saying that your order is ready, waiting for delivery. And the price has changed in a big way. I'm calling, they say, well, tomorrow from 6 to 23 you will have a delivery. Without warning, without specifying the day and time. Just before the fact. I say, what was it yesterday? Why did they call me and tell me that there was no product in stock? — I don't know. You have delivery tomorrow, if you need anything else, call and find out.
I go to the site, look at the availability on the tile - the remainder is less than we need. As a result, we are afraid that the goods will come from different batches. I'm calling again and asking if it could be that the goods from different batches will come? - our staff will try to choose from one. I have no words anymore, only emotions.
As a result, on day x, the deliveryman calls at 2 p.m., says I will be with you within an hour, although they themselves approved the delivery at 6 p.m.
It feels like all departments in this store work independently, they do not communicate with each other in any way, they do not transmit information. Each person says everything in their own way. I'm just falling off such a service
See original · Русский
2
September 13, 2024
The store is huge, the selection of goods is enormous, and there is a cumulative discount system for store card holders. You can order online and pick up almost without waiting in the order department. The staff is competent and ready to help.
See original · Русский
January 22
Large assortment and Parking, you can find everything you need
See original · Русский
May 10, 2024
A large selection of goods! Cashless service is very fast!! That's cool. The prices for some products are a little high!
See original · Русский
3
December 27, 2023
Good store and good location. Parking and exits are convenient. But the most valuable thing in this store is its consultants: they are always ready to help! And they help!
See original · Русский
3
October 24, 2023
An ordinary hardware store. A lot of assortment, in order to find something specific and small, you need to look for a consultant who, as usual, runs around somewhere or lays out the goods.
Once on a weekday at 11 am, only one cash register worked, it is clear that some kind of technical overlay.
The receptionist girl tried to solve the problem, a smart girl, even helped at the self-service checkout who had the cards.
See original · Русский
November 5, 2023
I couldn't find the goods anywhere, I came to Om, immediately turned to a consultant and ....I got an answer to all my questions, not only that, she helped me select the goods, brought the cart, thanked her, we exchanged wishes for a "good day", but after paying at the checkout, I asked the guard to just hold the bars, they were 3 m so that I could wrap them with tape.Answer: "This is not my responsibility." Here are my impressions for you🤔
See original · Русский
3
October 22, 2023
Great store, great selection. I would like to refine the concept a little more, and there would be an IKEA analogue. Almost always something, but I buy it. Especially if we go in with my wife. :))
See original · Русский
3
June 19, 2024
A good store with friendly staff, but as in all stores of the chain, there is a wild shortage of employees.Raise the po and get the employees finally already!
See original · Русский
December 18, 2023
Who, if not OMA, provides such a service???
What can I say, success and development of the loyalty system, people need attention and gifts, the marketing department needs modernization. The internal logistics is not quite correctly arranged , it is not very convenient to find the product , there is little information on the service in the sales departments ..
Good luck, we are with you!!!
See original · Русский
3
September 2, 2024
A large store, a large selection. Nice prices. Discount program. I recommend
See original · Русский
March 13
A large selection. A convenient VAT confirmation system for cash purchases.
See original · Русский
December 19, 2024
One of OM's stores. As for me, it's too far to travel. A + I - like other stores.
See original · Русский
1
March 22, 2024
A large store, the assortment is also large. One of the advantages is the availability of self-service cash desks. There are always free parking spaces. There is a cafe with delicious coffee at the entrance. The prices in the store are plus or minus like most construction hypermarkets. Good luck and prosperity to you.
See original · Русский
3
October 28, 2023
Convenient location of the store with a large Parking lot. The assortment is the best of this chain of stores, there are many consultants in special vests. Without buying from the store, you are unlikely to leave.
See original · Русский
3
July 4, 2024
Recently, the assortment has changed for the better. Parking is good, the location is excellent.
See original · Русский
June 14, 2024
A very good store- there is everything. Promotions are held periodically. Parking is available.
See original · Русский
July 6, 2023
Great store! Everything you need for a cozy home in one building. And it's convenient!
By the way, I had to return three packages of furniture bolts four days after purchase, as I bought the wrong thing, and there were no problems with it...5 minutes and the refund is issued, and the money is returned to the card immediately!
See original · Русский
3
July 25, 2024
I would like to express my deep gratitude to the specialist from the laminate department, Arthur M. Zheleznyakov. A really good specialist, he suggested absolutely everything. There are more people like you in the team!)
See original · Русский
1
September 7, 2023
Excellent marketing, you can choose everything. The plumbing department has a special staff. He will advise everything, offer the desired product with attention. thank you very much. We recommend visiting
See original · Русский
1
October 24, 2023
It's a nightmare, you can't find consultants, there's not a single person in the department, if they are somewhere, they stand and chat among themselves, you come up and ask where to find something, and they don't know anything, everyone has the same answer, we're not from this department.
At what I understand, if there were a lot of people and everyone was busy, but the store is empty on Sunday evening.
As a result, we spent more than an hour in the store due to the fact that it is absolutely not clear where to look for what. The big question is where the management is looking.
It's a pity that the store is cool, with a lot of choice, and I don't want to go here next time.
See original · Русский
1
3
September 30, 2024
Prices need to be compared, something is cheaper, and something is very expensive.
See original · Русский
3
1
December 2, 2023
A large selection of products for all occasions, competent consultants and a system of bonuses and discounts - I recommend it.
There is also a large parking lot for cars
See original · Русский
3
August 2, 2023
We purchased bathroom furniture, the consultant quickly picked up the desired product and all the accessories for it. It was also the last day of the 15% shares. We were satisfied with the quality and service.
See original · Русский
3
March 9, 2024
A good store with an excellent selection of various products. Consultants are only limited. The best among such hypers
See original · Русский
3
October 21, 2023
The store is large, there is a choice. I bought a lot of things for repair, but the trouble is with wallpaper, the choice is small, and the assortment is clearly outdated. The lamps also could not be picked up. I found all this, as always, in the Hail.
See original · Русский
3
May 27, 2024
A large, spacious store. There are always a lot of beautiful flowers in pots at pleasant prices!
See original · Русский
1
July 5, 2023
Oma is for me the worst construction hypermarket in Belarus
I stopped at two stores
1. The intersection of the MKAD and Miroshnichenko
, a female employee in the electronics department probably only knows how to cut the wire, knows nothing and can't suggest anything, mumbles only to himself and that's it
2. The second ohm is also no better, there was no one in the electronics department after 10 minutes of waiting, a bun rolled out of the toilet, I could not answer the question whether you would have power supplies
CUSTOMER FOCUS-- !! 0!!
See original · Русский
1
February 11, 2024
There were very good guys in the paint department on Saturday 10.02.24, they helped us, they answered all our questions. There are also good sellers in the linoleum department
See original · Русский
3
1
September 1, 2024
The store is cool. The service is at the highest level. We always buy what we need in this store.
See original · Русский
March 18
A huge online store. There's probably everything you need.
See original · Русский
September 23, 2024
There is an employee at the tool rental who is unpleasant to contact. Answers the question very reluctantly. It feels like he's being distracted from his siesta.
See original · Русский
July 29, 2024
There is a very tasty hot dog and disgusting pancakes in the buffet. The saleswoman is very attentive and polite.
See original · Русский
3
February 17, 2024
Obsessive sellers sniffing it is unclear what, while constantly discouraging from buying Ledeme plumbing, assuring that it is poor quality, so why then does Om sell it if it is poor quality?) and in fact, the ledeme is excellent for 5-10-15 years without problems, while obsessively offering a Russian-made awl, well, just a laugh.
See original · Русский
1
1
October 4, 2023
A good store, the location is very convenient, I always buy all sorts of different things there that I need, sometimes I'll just stop by to look at different products, there are a lot of them, I recommend it!
See original · Русский
3
May 9, 2024
To be served at the Infocenter, you need to stand in a queue of 2-3 people, but it will take you more than 30 minutes, the service speed is at the skirting board level, everything is fine in the rest of the store, so only 4 stars ⭐
See original · Русский
1
August 19, 2024
Overall, everything is fine. The only thing is the lack of sawing and long queues on weekends. Few ticket offices are open((
See original · Русский
January 5
A good store with a huge selection of goods.
See original · Русский
September 14, 2024
The service is 0 , but the prices are multiplied by 300 % and the discounts are 00.1 %, they charge a lot and the returns are 0 ! Think about it before you visit om!
See original · Русский
June 14, 2024
A good selection of goods , the prices are the best in the city, there are no queues at the ticket offices, polite staff
See original · Русский
3
January 30, 2024
A huge store of household goods and building materials. Reasonable prices. Overall, it's not bad.
See original · Русский
May 12, 2024
A chain store with a range of products familiar to this store. Personally, I miss even a little, but the goods from the premium segment (for example, lamps, parquet, tableware, etc.) in everything.
A rental of power tools and a window cleaner robot appeared on the Oma network.
See original · Русский
August 3, 2023
An excellent and modern store, a large selection of goods, frequent promotions, installments, bonus systems. I like Borovaya the most in Minsk.
See original · Русский
4
July 15, 2023
Disgusting store, disgusting service! Sellers are all uninterested in their work, in sales. Sour faces, "fuck off" answers. I had to refuse to buy in this store, but I decided to order goods online... and then the story continues.... I ordered some goods, they brought completely different ones... they got everything mixed up. The delivery was paid, but the courier who delivered the order added the cost of delivery to the total amount on his own. Unfortunately, my father took the order and did not notice it.... Now I have been trying for 2 days to return the funds and receive MY order, which I originally placed. But here's another thing... the operators don't call back, I call them the second day and they feed me with promises -we solve your question / it's in the works / expect and so on.... Silence.... I will never contact this company again....🤦🏼♀️
See original · Русский
4
4
February 25
I love hardware stores, I LOVE them!!!!
See original · Русский
May 17, 2024
A nice big store, with a wide assortment. Large garden assortment
See original · Русский
November 19, 2024
We constantly have to look for staff. Or are there not enough of them for everyone just
See original · Русский
3
August 19, 2024
Sellers cannot be found during the day with fire. And the prices are high. And the assortment is large - you can't argue with that
See original · Русский
May 25, 2024
I wanted to buy a metal grid, went around 5 departments, was sent to the information center three times with the phrase "I can't help you with anything", there are 0 people at the information center. After 5 minutes, I found an employee who went to print a piece of paper for another 2 minutes, then sent it for payment. At the checkout, I show the discount card with the points side, it punches with a discount, again I have to keep track of what they are doing at random. After the payment, I searched for 5 more minutes for him in 5 departments to finally cut off this grid. Then I helped him cut off the mesh, then I got it without any packaging and twisting, as it was. Well, all the staff with dissatisfied faces and a boorish manner of communication. So that everything is "good" for you in om, and I do not go like that, only out of great necessity, and I will not continue. And as a result, the grid instead of a meter on one side 98, on the other 94, cut off so cut off
See original · Русский
1