Omena Hotel
Address
Contacts
+358 600555222
Show phone
Business hours
Business hours unknown
Directions
Central Railway Station
620 m
26 reviews
November 21, 2019
Hello everyone There were 18 and 19 November 2019 in this hotel. We booked it in advance, but they didn't send us the room number in time. We thought we would come and they would send everything to our mail there. It wasn't there....we came to the hotel and we can't get into it. We went in with tourists , and then we have nothing but a voucher. It was good that there was Internet, and the connection with the hotel representative worked for 24 hours, they explained in broken English that we did not receive a message from them on our mail, about the room number, code ... etc. Honestly, I was shocked!!!! It's good that everything ends well.
When everything turned out to be in the room, it was clean, cozy, quiet, but it was very cold. Coffee and tea are all in the room. I liked it, the hotel is located in the center, it is easy to find it.
See original
2
December 2, 2019
I booked a hotel room through booking.com (there are no complaints about their service, all documents and guarantees have been provided). To begin with, I will say that my trip was not exactly planned, and when I had to look for a hotel a week before departure, most hotels simply did not have places. According to the parameters set on the website, I chose this hotel, because it was one of the most optimal options in terms of location (close to the train station and metro) and price. I paid about 8 thousand rubles for one night! The description of the room said that it had all the tea and coffee making facilities, there was also a microwave and a mini fridge. As a result, it turned out that tea and coffee accessories are not ordinary dishes, but disposable cups and plastic spoons, which was not indicated in the description. The question to fill in is why do you need a microwave in the room if there are no plates and mugs, and at least one spoon and fork? I also really didn't like the fact that the trash was next to the bed, and the handles were removed from the windows, i.e. it was not possible to open the window just to ventilate the room. There was some kind of special panel under the shelf with the refrigerator that covered the pipes, while it was not fixed as needed, and just fell off after a while, after which it was easy to install it in place, but the fact remains that this panel was worth fixing, and if necessary, do something with to detach the pipes, carry out the necessary manipulations and fix them back, but apparently no one pays attention to this and allows some details to be unfinished. But they found it necessary to install a large TV in the room, rather than provide people with the necessary comfort. I was dissatisfied with my stay at the hotel. I hope that the shortcomings will be corrected over time. Perhaps there are no such malfunctions in the rooms for a large amount of money, or I just came across an unsuccessful room, but for now I recommend that you make a choice in favor of any other hotel.
See original
3
2
July 18, 2021
Cool location, nice rooms. For the help, the price is also adequate.
See original
2