The delivery time is much longer than announced. They are trying in every possible way to transfer their gaps in work to other organizations (I ordered from an online store in the USA to a delivery point in the USA, it was clear from the track number that the parcel was delivered on time to the proper place. They did not accept the parcel for more than 10 days, referring to the fact that the courier service of the online store did not deliver. After 2 weeks, they found it in their warehouse). 3 arrivals for the fact that they were delivered at all, and most importantly intact.
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Павел Окрема
Level 10 Local Expert
January 28, 2023
In any case, do not order.
I took an expensive tripod from Amazon, an opened parcel arrived, there was a piece of wood inside, no support, they said to write to Amazon, although it is clear that 99% of them sent everything correctly and pulled out the tripod somewhere along the way. They sent it to Amazon, of course. I lost $300 and a lot of nerves.
Before that, several orders went well, so I thought that everything was okay, if you order small things, then it's probably okay.
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Артур М.
Level 4 Local Expert
July 18, 2023
You should not order through this company. I gave them a chance three times. We returned the order to the seller once for three months, losing it several times in the process.
Twice referring to the requirement of customs, they said that they could not deliver the order themselves, since customs requires my personal presence. As a result, when they came to the customs office, they stated that there was no such requirement and they simply had an overload and there would have been an issue, but with a delay.
In fact, the company simply often refuses to perform its part of the services, for which the client pays and forces them to deal with issues with customs and going to cargo themselves.
As a result, minus 3-4 hours of personal time spent going to customs, the hassle of communicating with incompetent employees, who can often misinform you / not respond / not know the status of your order or where it is and further down the list.
If you still decide to order through this company, for those ordering from China, a warning that onex does not write anywhere in order not to lose customers, according to them, "... Customs clearance is not carried out by onex. In the case of orders from China, it is impossible to even try to pick up an order from customs, because customs does not believe the screenshots of Chinese sites." This answer will be given even if your order is less than the amount at which you need to legally clear the order.
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Анна Анурова
Level 7 Local Expert
December 3, 2023
Everything is bad, at first they tortured me with breakfast for 3 weeks, but in the end it turned out that they lost the parcel from America, I am completely disappointed, I will not contact them anymore.
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Дмитрий Лебедев
Level 6 Local Expert
April 3, 2023
They lost an SSD drive for $ 80
, they switch the arrows to Amazon and the USPS, allegedly from March 24 to April 2, they did not deliver the order by prime, when asked to send a recording from surveillance cameras at the exact time of arrival
, support refuses, voices memorized phrases, zero help
if you like risk, you can try to order, maybe they will deliver
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Alen Baxdasaryan
Level 4 Local Expert
February 5, 2023
To be honest, the delivery is normal, most of all I'm afraid that they didn't throw it on time, they didn't kick it, and most importantly, they didn't open the seals, and so if it is delivered with a delay, then this is not critical... The main thing is that the goods arrive safely.
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Ваагн Г.
Level 9 Local Expert
December 16, 2023
There are always queues , it 's a long wait . Recently I stood for a whole hour and a half . I will no longer order through this carrier.
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Sergey A.
Level 5 Local Expert
August 21, 2023
I already have over 300 successfully delivered orders. Sometimes you need to go for customs clearance, but there's nothing you can do about it, it doesn't depend on the company.
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Вера
Level 6 Local Expert
April 5, 2023
Everything was delivered OK, in perfect condition, it was packed in an additional box. The product cost $ 25 plus delivery of 6 thousand drams. It was delivered on time, which I did not expect
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Armen Mikayelyan
Level 2 Local Expert
September 3, 2023
The service is good, I am very satisfied. I receive orders on time, and also the direction is new, from Greece it's generally 5+
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Անահիտ Խաչատրյան
Level 2 Local Expert
August 31, 2023
I am very happy, my orders from the USA arrive in 5 days.😍😍 And the call centre also responds very quickly .💚
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Александр
Level 4 Local Expert
August 23, 2024
You can not count on the specified delivery time.
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Александр О.
Level 4 Local Expert
June 21, 2024
Everything is very fast and automated
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raffimuradyan
Level 3 Local Expert
June 3, 2024
I'm just shocked. It has been impossible to contact for 6 days.
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Рузанна Гепоян
Level 2 Local Expert
June 18, 2024
All orders count more than in reality
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Seyran Gasparyan
Level 7 Local Expert
February 25
Badly
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Pavel Alexeev
Level 14 Local Expert
April 9, 2024
Note that instead of 5..10 working days will take you 3 weeks. If it doesn't burn for you, then you can order)
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Armen
Level 7 Local Expert
April 6, 2024
I am happy to use it. Thanks
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Armen Mikayelyan
Level 3 Local Expert
January 20, 2024
Thanks, I got everything on time
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Pav O.
Level 3 Local Expert
December 20, 2023
The worst offline and online service!!
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lkershis
Level 6 Local Expert
September 7, 2022
they write that the delivery is from 3 to 9 days , in fact much longer, the online chat is silent , I do not recommend this office.
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Артём
Level 4 Local Expert
June 13, 2023
Long delivery time, does not meet the deadlines indicated on the website.
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Vahagn Surenyan
Level 5 Local Expert
December 24, 2023
Very convenient and fast work, only expensive
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norairmargarian
Level 3 Local Expert
March 22, 2023
Very poor service, long delivery and expensive tariffs
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Arman P.
Level 4 Local Expert
September 18, 2024
👍👌👍👌👍👌♥️
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Екатерина Чорная
Level 8 Local Expert
June 18, 2024
Everything is great!
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Яна Амбарцумян
Level 4 Local Expert
December 17, 2023
Everything was fine, except for the queues and the long wait for the parcel.