Hello, I ordered lenses there more than once, there were no questions, yes, they are more expensive than in many places, well, the quality suited me, just a couple of days ago I ordered lenses for myself, they brought, everything is fine. A couple of days later I put it on, immediately redness of the left eye on the move, as soon as I put it on, the day went by, nothing passed, the next day I put it on, the same thing, put on my old lens, everything passed. I called by marriage, they send me to their doctor so that I spend half a day, and they know that I will not agree, for many time is money. Therefore, I advise people in the future not to buy lenses there, there are other suppliers, both cheaper and with free shipping. There is no marriage exchange, we bought it, it's our own fault that we bought it there. A call center, a girl does not know how to conduct a dialogue at all, talks in raised tones and constantly interrupts, does not allow her to finish a sentence, impudence is good luck. If the Head of the optician appreciates customers, he would advise people to be more loyal to people in the future, these pennies will not play a serious role in the organization, and the attitude and the regular customer will leave.
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Елена Б.
Level 6 Local Expert
November 29, 2024
The doctor picked up the lenses for the child, as it turned out later, the selection was not correct. There is no refund, order others and it is not a fact that they will fit. Selection by the poke method. We were very unhappy!
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Ирина Кузнецова
Level 3 Local Expert
March 26, 2024
I am a long-time customer of optics. The other day I placed an order for 150 rubles. The courier brought the wrong lenses that were ordered, the store suggested correcting this jamb as follows: go on your own to spend time and exchange lenses. For a second, the order was placed by me correctly and paid on time, and according to the amount of the order, I had free courier delivery. I think the store should fix mistakes on its own, rather than chasing the customer and wasting his time. Ordering lenses in this store for many years in a row, trust is completely undermined.