If you want to be cheated out of money, then you are here. We rented a room in this hotel for two nights from August 1. Upon check-in, the husband paid with a card. The terminal was not working well, perhaps it was done intentionally. I paid with one card, the employee said that the payment did not go through, then another, from another account. I had to attach the card several times, and finally the employee said that the payment was completed. Two days later, the husband saw that the money had been withdrawn from both the first and second cards. I wrote a letter describing the situation. It has been almost 2 weeks and there is no answer. The money is not refunded. I strongly advise against it! Take care of your money.

See original · Русский

Александр Белов

Level 9 Local Expert

It's a long way from the center. But for the night - no complaints. Everything was on the level

See original · Русский

Orca Hotel am Elbschloss

Add photo or video

Address

Contacts

Business hours

Directions

Features

Similar places nearby

2 reviews