Oro

4.7

119 ratings

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Oleg May

Level 6 Local Expert

They gave me a pendant for ng. After a week and a half, I noticed that it was broken when/I have no idea how this happened, the most ordinary sock, I won't even say if it was whole initially, I just suddenly felt a sharp fracture tactilely. They accepted the pendant on the 13th day after purchase and sent it for examination, I asked and found out that the expert works for the Oro network, well, that is, 2 + 2 = 4, I was sure that they would just formally refuse. but here is a call and "according to the examination, the product is defective, we will refund the money." That's how it turned out, and I'm grateful for that. I'm not underestimating the stars, but the return was not quick, although the staff were competent and cooperative, the problem of poor organization of these moments by people is higher, but again, the staff themselves pulled the situation out, although if I was conflicted and demanded that every movement be recorded in writing, then also xs . I have no complaints, and thank God, I don't know what kind of expert he is, but I thank him very much for his unbiased adequacy, because in places the silver in that pendant was no thicker than 2/3 layers of foil. I recommend the Oro network, but before buying, evaluate the products not only according to aesthetic parameters and wow effect, but objectively look at the structural weaknesses (this is not about the Oro network, this is generally advice, wherever you buy), there is a variety, not all suppliers are top, but I think there are more high-quality products, if there were money Buy everything)

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Екатерина

Level 2 Local Expert

A wonderful customer-oriented salon with a truly exclusive range. A pleasant atmosphere in the salon and very friendly managers who are always interested in choosing the right decoration! I recommend it!

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Станислав Поливко

Level 3 Local Expert

Absolutely disappointed in this store. Low-level service: sellers are incompetent and do not show proper attention to customers. My questions were answered with obvious irritation. In addition, the assortment in the store turned out to be much less diverse than expected, and the prices are too high. A very unpleasant impression! I recommend avoiding this store if you value your time and good customer relations. The impression remained only negative, this is the first time I've come across something that even comes to a 1-star review.

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Алиса Домашняя

Level 2 Local Expert

ORO is one of the best. A wonderful selection of jewelry for every taste and purse. Professional consultants work, friendly, smiling, which pleased me. Thanks to ORO for the excellent product range and quality.

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Елена

Level 11 Local Expert

I bought a diamond ring made of gold. The model is interesting, but the quality of execution is just a problem. The outer wall of the ring is thin and deformed only by wearing it on your finger. No, I didn't carry bags and shopping bags, I didn't check the strength of my hands, I didn't hit with a hammer. This is the first time I have come across such high-quality jewelry. I contacted the store. The answer, of course, is "to blame myself." Although the consultant dropped the phrase "the ring model is unsuccessful." The jewelry workshop said that it was impossible to restore the shape. It is also impossible to wear. This is my first purchase in this store and, of course, my last

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Александра С.

Level 3 Local Expert

Many thanks to the ORO jewelry store and the consulting girls for their help in choosing their "special" jewelry.There is a wide selection in the store and you can really find "your" product.I will wear it with pleasure and will definitely come again.

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Владимир Владимир

Level 4 Local Expert

I was looking for a beautiful chain for my wife as a gift. I visited 15 stores. I chose and bought it in ORO. The best price, the best choice. Thanks to manager Alina for a wonderful gift for her wife and help in choosing!

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Елена Журко

Level 6 Local Expert

Very attentive consultants. I made a purchase on Black Friday. Despite the large flow of customers, the girls paid maximum attention. "According to the clothes", as in some stores, they definitely do not meet here. Excellent assortment, I really enjoyed the purchase.

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Валерия К.

Level 5 Local Expert

An incredibly wide range, where everyone will find jewelry to suit their taste and color, and the nicest sales consultants will help with this)) It is also worth noting the modern design and interior of the store!

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Валентина

Level 5 Local Expert

I express my gratitude to the staff at Prytytsky and Peter Mstislavets 11. Very attentive and responsive girls helped to choose, hold and redirect rings for the convenience of shopping in one store. During the selection of wedding rings, it was possible to understand that the best consultants and sellers work in your stores. Good luck to you in the future!

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Katy X

Level 10 Local Expert

I was looking for something interesting for my birthday. I went around several salons, found a ring for myself here (December 9th). The assortment is unusual. I really like. Thanks to the consultant girl, I didn't see her name. Young girl, blonde hair, big, it seems, green eyes)) She was very patient and friendly. I tried on everything I wanted with her, which helped me make a choice. Thanks!

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Анна Мчедлидзе

Level 2 Local Expert

I bought products in this store many times, a large selection, the girls always help with the choice, very kind and polite!

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Maryia Rudkovskaya

Level 5 Local Expert

There was a small controversial issue when buying, but it was resolved in my direction. And as a client, it's incredibly pleasant for me! A good and modern assortment. Thanks! I'll be back again.

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Мария Лебедева

Level 4 Local Expert

A disgusting store, consultants work poorly, specifically say incorrect information about the handling of products, and then refuse to return. The product was a gift, as a result – a spoiled holiday, a bad mood and money thrown away!! HORROR, I strongly do not recommend buying anything here!!!!!

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Cергей Сергеевич

Level 12 Local Expert

Despite the huge area of the shopping center, the Oro store itself is not large, as well as the assortment specifically in this place.

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Вера Новикова

Level 7 Local Expert

Pleasant, polite staff, but at this point there is a very narrow range of goods

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Виктория миклошевич

Level 3 Local Expert

Super store, there is always something to choose) thanks to the girls for their help)

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Danila M.

Level 9 Local Expert

A wonderful salon of jewelry. The staff is perfect. The assortment is good. I still recommend this jewelry chain)

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Полина Полухина

Level 3 Local Expert

I DO NOT RECOMMEND BUYING products from this brand. ESPECIALLY WEDDING RINGS. This is the second day I've been crying! They ruined the most important moment for every girl and family. In 2019, my husband and I bought wedding rings from this brand, namely at the store in the Skala shopping center. It's been 5 years and 10 months and my ring HAS CRACKED! There were no effects on the ring, I didn't hit it, I didn't drop it, I wore it like everyone else. And not only did it split, but it also turned out to be DOUBLE-SIDED and EMPTY INSIDE! (the store clerks didn't warn us about this, we bought the ring with the idea that it was solid). After I discovered this with my ring, my husband and I immediately came to the store in the Greenstity shopping center and showed the ring. They asked us to do everything possible to help us with this situation. The consultants told us that the brand is NOT RESPONSIBLE for the product being sold, they DON'T even KNOW how suppliers make THEIR products, they work with different manufacturers. They assured us that her husband's ring was definitely not double-sided (her husband bought the exact same ring again in 2024). They only had to take their word for it, they didn't provide anything else. They also said that the warranty on my ring had expired, as it had been more than 2 years, and they told me to look for receipts. (it's been almost 6 years now and it's almost impossible to find receipts). They took a picture of my SPLIT, DOUBLE-SIDED ring and said they would write. The next day, they wrote to us that they WOULD NOT BE ABLE TO HELP in ANY WAY because 5 years had passed since the purchase and that the manufacturing technology of the products from the manufacturers was not disclosed by the manufacturer himself. It turns out that the ORO brand does not actually bear any responsibility (very convenient). We wrote again that we had been misled about the integrity of the ring, to which we were told to write to another email. That's the whole job of the brand! I think you can imagine all my pain and disappointment, the most important moment for everyone, the symbolic moment of love and bonding has been destroyed! It is very painful that we were NOT INFORMED that the ring is EMPTY INSIDE, that it is DOUBLE-SIDED (I think, knowing this information, my husband and I would have thought about them 1000 times) . Misled! We've lost money and still have to figure out what to do with the product next! I was surprised that the brand doesn't care about its reputation at all. Instead of making every effort to find a way out of the situation, they just send us from mail to mail. The consultants are not customer-oriented, they immediately started talking: they probably won't help, it's been more than 2 years, etc. Even it sounded very strange to me as a woman. No understanding or regret. THEY TOOK WEDDING RINGS FOR LIFE, BUT MINE LASTED ONLY 6 YEARS! Girls, if you don't want to lose money and an important moment in your life, don't buy products at ORO!

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Валерия Р.

Level 4 Local Expert

It's a cool store, there's always something to choose from. And nice girls are working)

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саркис погосяе

Level 2 Local Expert

Cool jewelry store. I really liked the diamond ring!

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Алина К

Level 9 Local Expert

A good chain of stores, always very relevant, modern and trendy jewelry. The prices are different, everyone can choose something for themselves. The consultants are a little confused, they asked about products with mother-of-pearl, showed 2 models of earrings, and during an independent inspection of the store they found another whole shelf with such jewelry.

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Оксана животова

Level 9 Local Expert

And the discounts are good and the staff is friendly, thanks to the girls, they all suggested what they needed, they picked it up, they left satisfied, with the desired purchase.

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Елена Х.

Level 8 Local Expert

A lot of discounts, the place is convenient, near the bus stop

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Veronika

Level 2 Local Expert

I am already buying the second product, very nice girls and I am happy with my purchases.

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Лилия Д.

Level 9 Local Expert

It's a good store. A large selection.

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Марина А

Level 6 Local Expert

Interesting products, reasonable price... One minus, not in our city... It's hard to get

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Илья Червинский

Level 7 Local Expert

It's a good store, I liked it.

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Анна Романенко

Level 10 Local Expert

A cozy jewelry store, with an interesting choice, often discounts, there is something to choose from

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Максим

Level 16 Local Expert

Top

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Дарья Малюжанец

Level 7 Local Expert

Excellent models, the choice is small, really

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Надежда шевельчинская

Level 10 Local Expert

There is a choice, but the prices...

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Сергей Ковалев

Level 10 Local Expert

A good selection of rings.

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Ксения Шлег

Level 4 Local Expert

Good choice, nice prices)

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Наталия Лукашевич

Level 3 Local Expert

The most favorite store!

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Oro

35 reviews