It's a very, very long service, there are a lot of people in the queue, the queue is moving slowly, I waited 2.5 hours for mine. Why mock people like that? Will you put more managers in jail? I spent 2.5 hours to get a 5-minute loan consultation (on an existing deposit). Also, if it turns out that they probably consulted, there will be a gift at all.

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Арайлым Ниязакынова

Level 9 Local Expert

The consultant (the girl) does not answer, although you ask a question, she answers rudely (while not looking at the client, but picking at her iPad), she acts as if I did not come to the bank for a consultation, but to her house to ask for something. In general, the bank has deteriorated, incompetent, rude, tactless people are working.

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Абай С.

Level 11 Local Expert

There are a lot of people and long queues. Employees do not have time to serve in the allocated windows, as there are many customers. But nevertheless, this branch is much better than some others.

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Otbasy bank

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