Constant queues, unhurried employees like in the cartoon zveropolis. You can wait 3-4 hours and additionally have a lunch break. And this is the best case scenario. You can get the wrong ticket and wait in line until the end of the working day. If you get an inexperienced employee, the application may get stuck somewhere and only you can figure it out yourself, connecting the bosses and the call center. And the director is never in place. Everyone doesn't care, including the bosses and the director. The call center is a separate problem. All this could have been avoided with an advanced mobile application, you have a mobile application that is at least 10 years behind. In a word, monopolists and employees who abuse it. I am a regular customer who has issued a mortgage twice in this organization and department.
See original · Русский
Шертаева Нелля
Level 3 Local Expert
July 1
I've been sitting in line for more than an hour, there are a lot of people, customers are accepted very slowly. Plus, the air conditioner is working. Minus, why can't I immediately transfer my personal money from the deposit to the current account??? Why should I wait 2 or 3 business days??? There are a lot of questions, I want to get answers to them.
See original · Русский
Erlan K.
Level 3 Local Expert
March 16, 2023
Очень быстрое обслуживание
Удобная большая парковка в парке в 50 метрах от банка
Гульнара Альдикова
Level 15 Local Expert
November 30, 2022
Незнаю какой банк,но парковки у них нет,поэтому клиенты банка,ставят свои машины,по соседству и это ужасно,не выедишь нормально и не заедишь домой,мы живём по соседству!
Olzhas Oralbaiuly
Level 3 Local Expert
March 8
Convenient for saving money😀
See original · Русский
Женис Бекет
Level 4 Local Expert
June 26
Very cool
See original · Қазақша
1
Анвар Туленов
Level 12 Local Expert
January 11
Inconveniently located, there is no parking
See original · Русский
Ерлан К
Level 5 Local Expert
May 22
Queue
See original · Русский
Нурия Алукаева
Level 3 Local Expert
February 1, 2023
Внимательный персонал, хорошее обслуживание.
Азамат Таза
Level 7 Local Expert
August 9, 2022
Капец красавчики без очереди не пропускают. Отвечаю просил их, отказали.
1
Юлия Шукурова
Level 14 Local Expert
April 27, 2022
Не очень люблю этот банк. Отстает по сервису
1
Нурлан Досымбеков
Level 16 Local Expert
October 19, 2022
Хороший банк!
Алексей Полухин
Level 25 Local Expert
May 18, 2020
Выгодные условия по кредиту если копить не снимая 3 года и потом купить кв по гос программе!
2
Ерлан
Level 8 Local Expert
December 13, 2019
Большая очередь, как и везде, неужели нельзя организовать работу менеджеров так чтобы не было очередей