Constant queues, unhurried employees like in the cartoon zveropolis. You can wait 3-4 hours and additionally have a lunch break. And this is the best case scenario. You can get the wrong ticket and wait in line until the end of the working day. If you get an inexperienced employee, the application may get stuck somewhere and only you can figure it out yourself, connecting the bosses and the call center. And the director is never in place. Everyone doesn't care, including the bosses and the director. The call center is a separate problem. All this could have been avoided with an advanced mobile application, you have a mobile application that is at least 10 years behind. In a word, monopolists and employees who abuse it. I am a regular customer who has issued a mortgage twice in this organization and department.
See original · Русский
Шертаева Нелля
Level 3 Local Expert
July 1
I've been sitting in line for more than an hour, there are a lot of people, customers are accepted very slowly. Plus, the air conditioner is working. Minus, why can't I immediately transfer my personal money from the deposit to the current account??? Why should I wait 2 or 3 business days??? There are a lot of questions, I want to get answers to them.
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Erlan K.
Level 3 Local Expert
March 16, 2023
Very fast service
Convenient large parking in the park 50 meters from the bank
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Гульнара Альдикова
Level 15 Local Expert
November 30, 2022
I don't know which bank, but they don't have parking, so the bank's customers park their cars next door and it's terrible, you won't leave normally and you won't come home, we live next door!
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Женис Бекет
Level 4 Local Expert
June 26
Very cool
See original · Қазақша
1
Olzhas Oralbaiuly
Level 3 Local Expert
March 8
Convenient for saving money😀
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Анвар Туленов
Level 12 Local Expert
January 11
Inconveniently located, there is no parking
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Нурия Алукаева
Level 3 Local Expert
February 1, 2023
Attentive staff, good service.
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Ерлан К
Level 5 Local Expert
May 22
Queue
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Азамат Таза
Level 7 Local Expert
August 9, 2022
Handsome guys don't skip the queue. I answer I asked them, they refused.
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1
Юлия Шукурова
Level 14 Local Expert
April 27, 2022
I don't really like this bank. The service is lagging behind
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1
Нурлан Досымбеков
Level 16 Local Expert
October 19, 2022
A good bank!
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Алексей Полухин
Level 25 Local Expert
May 18, 2020
Favorable loan terms if you save without withdrawing for 3 years and then buy KV according to the state program!
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2
Ерлан
Level 8 Local Expert
December 13, 2019
There is a big queue, as everywhere, is it really impossible to organize the work of managers so that there are no queues