Отдел по гражданству и миграции УВД Администрации Первомайского района Минска

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Виктория Щербакова

Level 9 Local Expert

I've been there several times, and it's convenient to use coupons to get to the office. Attentive and responsive staff, give the necessary amount of time to explain. Very high-quality advice and good attitude.

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Владимир

Level 3 Local Expert

The electronic queue was not working properly. The information about the required passport registration office was incorrectly indicated on the terminal. To figure this out, it was necessary to read a small note on the door indicated in the terminal that the person was on vacation and needed to contact another office. There was no information that the electronic queue for another cabinet was not working. When I spent 10 minutes waiting, I went to look for answers...I came across a note on the door and went into the office indicated in the note. When I asked about changing my passport, they tried to dissuade me, saying that the procedure was paid. The information that it was possible to arrange a passport replacement for free in another place was not previously reported by phone, and I did not find such information anywhere on the Internet. After a couple of minutes of meaningless dialogue, they nevertheless began to issue a passport replacement...They gave me a small piece of paper to sign, handwritten in terrible handwriting to verify my passport data...When asked what could be made out here, they countered with a counter question: "what is not clear here?". I paid 11p for such a service, somehow checked and signed the sheet, I hope there will be no problems with the passport.

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Ирина Милюкова

Level 2 Local Expert

The first specialist should have already given full information about what documents to have with you and checked at least what was with you! I had to queue 3 times on different days and still not get a result! The situation with the specialist who gave me the exam instead of clearly identifying what was missing... I'm shocked! Why should I guess for myself what I'm missing in the package of documents? This is the 3rd visit, so that everyone understands) and the situation is not over yet, I do not know how much more I will have to go there... The queue is created simply because employees are too lazy to talk to visitors! Make a printout of the full package of documents for any situation and everything will be easier!

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Вероника Адливанчик

Level 2 Local Expert

Office number 1, document issuance. Great work by all the staff!! Many thanks to Alexandra Knysheva and Veronika Borisovna Yastrebova for the prompt issuance of the certificate. 🙏

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Маргарита Юрьева

Level 3 Local Expert

Very good impression, kind and polite staff. Everything works clearly according to coupons, which simplifies it too. Yes, there are queues, but where are they not? I would like to single out Maslova A. A. A very polite, pleasant and competent specialist. He clearly answers and explains all the questions.

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chopka

Level 11 Local Expert

Hello. Thank you very much. After active "help" yesterday at Dana Mall with children and employees of the information center, when they called the police, I categorically quarreled with my friend, I was sent, and my children lost two good friends. And so there are few good friends in the modern world. And now there are even fewer of them. Dana Mall did their job "perfectly" when, instead of making an announcement, the police were called and took out the brain of the woman whose child was lost, take a pie from the shelf. They sent us and told us not to meddle in their lives anymore. After such stories, you will be "eager" to run to the info center for help. When the police call and create problems for that woman, and she sent us to ..... Thank you very much, WE WILL NEVER TURN TO the INFORMATION CENTER FOR HELP. EVEN IF A CHILD IS LOST IN THIS CENTER. AND A SEPARATE HELLO TO THE POLICE. THEY HELPED TO QUARREL COMPLETELY. Write out a bonus for yourself. WE WILL NEVER ASK YOU FOR HELP, EVEN IF SOMEONE IS LOST. IT'S BETTER TO LOOK FOR IT YOURSELF. THEY RUINED THE RELATIONSHIP. thank you.

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Вероника Сахарова

Level 3 Local Expert

The staff of the Citizenship and Migration Department of the Pervomaisky district of Minsk made a great impression on me. I would especially like to express my gratitude to Anastasia Sergeevna Kapustina (office 3), who competently understood my situation, professionally consulted and explained the necessary requirements and deadlines for processing documents, and then, during my subsequent visit, promptly and efficiently processed them. At the same time, she was polite and friendly in the process of our communication. I am very pleased with this attitude of the staff. Thank you very much for your understanding and professionalism. I am completely satisfied with the excellent work of the department staff.

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Анатолий Крутов

Level 3 Local Expert

We express our gratitude and gratitude to the staff of the OGIM Pervomaisky district police Department of Minsk Rudishkina S.A., Sinyavsky E.F., Shavelkina N. and others for their clear and professional work, attention to my daughter and granddaughters when processing documents in connection with the need for their urgent departure abroad. Sincerely, the Krutov family

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Татьяна Вайткун

Level 2 Local Expert

I was very pleased with the work of the staff of the Department of Citizenship and Migration of Pervomaisky district of Minsk. I would especially like to express my sincere gratitude to Natalia Anatolyevna Mazhayskaya (office 12) for her competence, efficiency in work and sensitive attitude in the process of communication. Many thanks to all the staff for their high professionalism and courteous attitude towards visitors.

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super.alexking2018

Level 4 Local Expert

I have not been able to make a temporary registration for the second day. Only one employee works at 14-15 offices. I waited in line for 4 hours and still didn't get in! Should I come there under the door with a day's supply of food?Where does the money that taxpayers and foreigners send you for registration go?! Is it so hard to hire a second employee? This is an outrage, a mockery of the guests of the capital! What impression can your country make? I have never seen this anywhere. Even in Russia, I did it in 20 minutes

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София Ковалевич

Level 2 Local Expert

Firstly, I would like to say about the hanging device for issuing electronic coupons, secondly, I came to apply for a refund for the state fee, to which I was told to come only with a new passport, which will be only in a month and the funds will be returned later in another month. That is, in their opinion, you will return your own money only after 2 months. It smells like some kind of nonsense and fraud, since I myself need my own money, and this organization will use it for 2 months (I'm sure there are a lot of people like me)))

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Анна Воробьева

Level 4 Local Expert

Many thanks to the employees of Ogim, everything is fast, folded, convenient, especially it became noticeable with the introduction of the biometric system for obtaining a residence permit, the process has been greatly simplified! Now they take photos on the spot, all the documents are in the computer, nothing needs to be collected additionally, they are given for 10 years upon repeated treatment. Special thanks to the employee from the 5th office (sorry, I don't know her initials)! A very qualified, polite person, helped to sort out all the documents, took them to the right offices! It is very pleasant that such kind and friendly people work in such serious organizations! All the best to you!)

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Максим Б.

Level 4 Local Expert

I paid for the SMS notification, nothing came, none of the phone numbers are responding, it is not possible to find out if the passport is ready at all. Sit, wait, and you'll be lucky if you come, and the passport will be ready.

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Виктория Буйко

Level 2 Local Expert

WHEN REPLACING A REGULAR PASSPORT, BRING THE DOCUMENTS TO THE RSC, AND NOT TO THE OGIM!!! I changed my passport in August 2023, did exactly 1 month. The new surname was spelled correctly. In 1 room. very pleasant employees. 4 stars for the quality of the passport photo (for comparison, the Orsha police department has clear and not vague photos) + as always, you can't get through to any number on the website. Also, a lot of people (including me) find information on Google or are told that they should come to change their passport in the future. However, you need to apply for a regular passport at the RSC. During two trips to OGiM, 5 people came to submit documents and they were deployed to the RSC. Apply for a biometric passport at the OGiM. I hope to help someone with my warning :)

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Яна Я

Level 3 Local Expert

Disgusting schedule and disgusting experience with employees.

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Алексей Казак

Level 4 Local Expert

A convenient system with coupons, quickly did my business and moved on!

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сергей

Level 3 Local Expert

I ordered my passport urgently. I'm not ready on time.

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Лидия Б.

Level 3 Local Expert

The staff of the Department of Citizenship and Migration of Pervomaisky district made a great impression on me in connection with my repeated appeals.I would especially like to thank Marina Rudolfovna Shumkova, an employee of the department, who promptly and efficiently processed my documents. At the same time, she was polite and friendly in the process of our communication . Overall, I am completely satisfied with the excellent work of the department staff.

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Алексей Гончаренок

Level 4 Local Expert

I've been calling all the numbers for an hour and they haven't picked up anywhere. The phone is busy, and then when it calls back, there is no answer, no one wants to pick up the phone. Extremely dissatisfied

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Alla Ignateva

Level 15 Local Expert

This is the best OGIM I've been in! A calm, professional team! Everything was explained both by phone and in person! Thank you very much!

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Скай

Level 30 Local Expert

The dissatisfaction is complete, the work schedule is unclear. Non-compliance with the electronic queue, waiting on the main street, on the lunch break. The departure of an employee for a long time for some reason.

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Соня

Level 5 Local Expert

Thank you to all the staff, everyone is polite, all questions are answered, they have how to communicate with people with foreigners.

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Стас

Level 11 Local Expert

I want to express my gratitude to the staff and management of the Department of Internal Affairs of Pervomaisky district police department. He replaced the passport with an ID card and a biometric passport. I got a lot of pleasure for the procedure. I phoned, clarified the nuances (everything was clearly explained), drove up, within 15 minutes I made everything out (the best payment is to make in advance at the ERIP). Despite the deadline of 15 working days, the documents were ready in a week. THAT'S HOW EVERYONE WOULD WORK!!! WELL DONE!!!

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Ангелина С.

Level 4 Local Expert

My family and I came for permanent residence from Russia, we are applying for a residence permit. How many people applied to different Ministries of Internal Affairs for a residence permit, the only literate woman working in office 5 explained everything clearly and clearly how we should act in our situation. The person is very pleasant, responsive, polite, thank you so much for such an employee!

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367454 Базаргелдиев

Level 3 Local Expert

Thank you very much to all the employees of OGIM, thank you for your work

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Анастасия Мацевич

Level 11 Local Expert

The passport was made in three weeks

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Anonymous review

Oleg Valeryevich Slabko was impressed by the work - in these difficult times (virus, epidemic) he turned out to be a man who met visitors at the entrance and helped with paperwork, and prompted, and advised - respectfully, professionally. When I asked the passport officer who this employee was who helps visitors in the corridor, I was very surprised to learn that this was the deputy head of the OGIM. I was very pleased that there are still such employees and managers in the Ministry of Internal Affairs. I want to believe that there will be more of them. Thank you, Oleg Valeryevich!

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сид м.

Level 5 Local Expert

It is not possible to get through

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Сергей С.

Level 2 Local Expert

In the OGIM of Pervomaisky district, I met only professionals. All the employees with whom I had to communicate know their job. I especially liked the manner of communication, the ability to explain, the level of competence of Shunkova Marina Rudolfovna. She is polite and tactful, "puts everything on the shelves" to incomprehensible visitors, a professional in her field. Thank you very much.

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NadiAlmizori

Level 3 Local Expert

The staff is polite, ready to advise and prompt. There are never queues on the ground floor. The waiting time in rooms 14-15 is on average about 35-45 minutes (you need to take this into account when visiting at the end of the day or around the clock)

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Александр Ивановский

Level 12 Local Expert

Real pros work. They helped a lot

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Диляра Дюсенова

Level 6 Local Expert

Thanks to the staff for their work! They will always provide good advice and help in all matters. We did the registration of a foreign citizen here.

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Лилия М.

Level 2 Local Expert

There is no website or work schedule to be found anywhere. It turns out that it is necessary to go blindly.

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Julia Alaeva

Level 9 Local Expert

There is an electronic queue. The speed of service depends very much on the receiving specialist himself.

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Andrey

Level 17 Local Expert

They work extremely slowly, they stood in line for a very long time

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Олег Зайцев

Level 10 Local Expert

They work quickly and efficiently.

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Антон

Level 5 Local Expert

There are no queues, everything is fast

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Отдел по гражданству и миграции УВД Администрации Первомайского района Минска

37 reviews