Good health and well-being to all.My appeal regarding the behavior of the staff of the department 126.09\07\2020, witnessed the incredibly boorish behavior of a FEMALE department employee (since there was no badge or other identification on her), my request to introduce myself was refused with a grin.And so what is my complaint, or rather outrage.I'm standing in line at the parcel dispatch window (1), and I hear how in the window (2), accepting payments and issuing pensions, a grandmother of 80 years old is trying to reach the operator with a simple everyday question (about savings on a book), but the question is not to an employee of UKR mail, but rather to a private bank (for what the employee told her so), my grandmother asked for the nearest branch address, and then my legs almost gave way, as she was told -STEP AWAY FROM THE WINDOW, I AM NOT AN INFORMATION DESK, AND I DO NOT HAVE TO SAY ANYTHING.I already left my turn to look at this sweet and old-age-respecting man.A girl is sitting (there is no other name, since she did not introduce herself), and stupidly flips through the phone.To my appeal to her (about helping an elderly woman in counseling, I heard the answer-SO HELP ME, SINCE YOU ARE SO SMART of such a plan).Yes, of course, I told my grandmother where the nearest branch is located in our district, but the point is to remain a person yourself when working with people, yes, the work is difficult and stressful, but it's so elementary to answer respectfully and calmly to an elderly person if you have a computer in front of you and a phone in your hands and in line to the window 1 person.Before that, a young woman behaved rudely with a man (who received a pension).I am a frequent visitor to this department, I saw everything, the staff there changed to a younger one, and I saw how these young boys and girls (trainees) are perfectly able to master any situation and information.THIS LADY DOES NOT BELONG IN THE DEPARTMENT, HER PLACE IS IN THE MARKET.I ask you to take action against this employee, I think this is the head of department 03126, a plump, dark-haired woman of 40 years old. PEOPLE, LET'S RESPECT EACH OTHER AND TREAT OLD AGE WITH RESPECT, everyone has mothers, grandmothers and you imagine that they will be treated like this.I have everything, I hope that measures will be taken.Thanks!

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Anonymous review

Very slow service

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