The quality of customer service is quite fast and efficient
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Это Яаа
Level 6 Local Expert
January 30
Registered letters are never delivered to the addressees. Instead of emails, there are receipts in the mailbox. People don't want to do their job properly.
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Александр
Level 7 Local Expert
July 19, 2024
Fast service, good attitude of employees (there are negative moments, but we are all human). Even if there is a large queue, it moves quickly.
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Махх
Level 8 Local Expert
September 3, 2024
The operators were burdened with paperwork, so not all cash desks work and are a little slow, although the girls try.A lot, often interns and again slowly, but they need to learn- we are tolerant☺️
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Дмитрий К.
Level 9 Local Expert
March 18, 2024
A small compartment. Sometimes there are few people, and sometimes you can wait in line for 20 minutes or more. It is inconvenient that lunch is from 13.00 to 14.00 and I would like to extend the work schedule until 20.00 in the evening, otherwise after work you do not have time to come in, taking into account work until 19.00 hours.
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Марат Магеррамов
Level 5 Local Expert
June 11, 2024
Not 5 stars, as there is a lunch break and the post is closing. I understand all people, but you can somehow distribute the time range between employees so that the mail does not close.
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W.Saigon
Level 14 Local Expert
April 28, 2023
Everything is done well, and the electronic queue, speed and quality of service are without complaints.There are two problems:There is one department for the entire densely populated area, and it's a long way to get to it.And the second problem is that the opening hours were changed from 9.00 to 10.00.(Previously, it was possible to pick up a parcel before work, but now only on your next day off.)
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Виктория Ковальчук
Level 4 Local Expert
December 9, 2024
Excellent courteous staff
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Павел Жаботинский
Level 11 Local Expert
December 6, 2022
The service is excellent, the staff works quickly and efficiently, the time in queues is minimal, all windows are always working. The location is good, you can drive up and walk the same way.
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Maria Kuzmanovich
Level 5 Local Expert
April 29, 2023
I went to the branch because I needed to pay for the service, it wasn't long to wait in line, the service was fast, the only one!!!! - it is impossible to withdraw cash from Belinvestbank and Alpha cards, they do not serve! However, when paying for services, these cards are accepted!
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Ирина М.
Level 7 Local Expert
May 3, 2023
It's cool that they put a machine for queuing, now you don't have to crowd everyone in one place, but you can distribute it around the building, even go outside to wait, and when the queue number lights up.
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татьяна самойлович
Level 11 Local Expert
November 23, 2023
Three windows, an electronic queue, although there is often no paper in the machine, there is a queue at the end of the month. In general, it works well
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О.В.Н.
Level 2 Local Expert
June 22, 2022
He is always polite, helps in choosing the product, there were times when he called to consult on the phone and I received detailed and understandable explanations for all questions. Thank you for your good work, good luck and prosperity.
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Twoi_KowmaR
Level 8 Local Expert
June 27, 2024
A good post office, cultured and beautiful girls. Well done
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кися
Level 11 Local Expert
April 26, 2022
arrange the delivery of parcels - otherwise you will remain in the scoop! the next package has been in this department for 10 days! There was no initial or repeated notification - and they prove that everything happened. is this done on purpose so that they can take at least some pennies for storage!? so you will finally lose the remaining customers.
EUROMAIL works clearly, SMS arrives on the phone about the arrival of the parcel - take an example in the end.
I am a sole proprietor and I constantly use transfers, I can't keep track of everything!
and they still call from Belpost and offer their services)) what kind??? you will learn how to work first!
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Яночка Кирилюк
Level 7 Local Expert
December 21, 2021
The staff is very friendly, there is an electronic queue and a lot of chairs , everything is very nicely equipped , the staff is very polite
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Владик Стриженый
Level 6 Local Expert
April 3, 2023
The department may not be large, but the staff, and I more than like the service there, and almost under the house itself
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Денис Щербук
Level 7 Local Expert
November 27, 2022
A terrible department, in principle, like the organization itself, the postman does not bring a notice on time, and you are blamed for the complaint in the department... In general, government organizations cannot learn how to work
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Игорь Шматков
Level 19 Local Expert
August 8, 2023
There is always a long queue. It is probably necessary to expand the department or organize another one
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юрий черота
Level 9 Local Expert
February 22, 2024
The specialists are polite, they work quickly
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Олег Щур
Level 3 Local Expert
February 22, 2024
Everything is OK. Awesome Thanks!
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Надежда осипук
Level 7 Local Expert
December 26, 2023
The terminal does not work, but otherwise, as everywhere else
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Наталья Корзан
Level 3 Local Expert
January 17, 2023
Everything is calm and moderate. The service is good.
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Илья Брунобернадзе-Мидзенго
Level 5 Local Expert
March 15, 2021
Great mail. Everything is fast and efficient. The girls are great. An electronic queue has recently been installed. Now everything is clear
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ирина воробух
Level 6 Local Expert
December 23, 2022
The best post office in Brest!The queues are long, but it won't be long
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Evapolski
Level 9 Local Expert
July 24, 2022
The electronic queue is pleasing, but the fact that they do not provide information about parcels and transfers on the phone is very annoying
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Алексей Гончарук
Level 8 Local Expert
December 7, 2023
The post office nearby is not bad
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Свет очей
Level 6 Local Expert
October 28, 2021
It is a pity that only two cash desks are constantly open.
The staff is kind and helpful.
And there aren't enough chairs for everyone when there are a lot of people coming 😅
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Olga Stasyuk
Level 3 Local Expert
June 2, 2022
Always polite employees, work as quickly as possible
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Оля-ля-ля
Level 6 Local Expert
December 21, 2021
A good branch, but not without problems in the delivery of mail.
It's great when all the cash registers are working, otherwise it's sad
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Денис Иванов
Level 9 Local Expert
October 9, 2021
There are almost always huge queues... Two windows (sometimes 3) serve the area of 69 thousand people... The workload on the staff is incredible
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Georgi Gagishvili
Level 5 Local Expert
January 14, 2024
The service is pleasantly good
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Kobra
Level 5 Local Expert
May 2, 2023
Good and responsive operators work at the Warsaw Highway 37 post office.
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Андрей М.
Level 4 Local Expert
May 22, 2021
Convenient location and good service. The electronic queue simplifies a lot
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Максим Самойлович
Level 8 Local Expert
November 1, 2023
Minus a star, for the fact that there is almost always no paper in the electronic queue
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Вадим Sava
Level 2 Local Expert
October 22, 2022
There was a very bad opinion today.. They don't take turns serving...
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Павел Юрьевич
Level 10 Local Expert
April 27, 2023
Queues.....But good staff!
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Татьяна Ахметзянова
Level 11 Local Expert
December 14, 2020
That's horrible. There are 19 people in the queue!!!! There is one cash register, for the second one, for some reason no one. Is this how we fight the spread of covid and for good service? If it wasn't for a forced reason, I wouldn't have come here in my life. It's disgusting and slow, and no one cares at all.
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светлана денисова
Level 7 Local Expert
September 15, 2019
The location of the post office is excellent... but there are more minuses than pluses...constant queues....to receive fast parcels, the third window is constantly out of order and you have to wait in line ... because of the large flow of people, it can even be very stuffy to be there....the service can be so slow that you have to come another day....and I would like to extend the time to 20.00....
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Василий Берегов
Level 27 Local Expert
August 19, 2022
A good department. Fast service
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Александр
Level 18 Local Expert
May 29, 2021
There are constant queues, instead of three ticket offices, there are two or even one at all...in order to go pick up a parcel, you have to allocate a lot of time
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Ольга Гуцалюк
Level 14 Local Expert
February 15, 2022
There are 2 windows out of 3. The queues are huge, I stood in line for 25 minutes to buy an envelope.
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Анна
Level 19 Local Expert
June 12, 2021
The electronic queue has made the service convenient and fast. Nice operators.
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Николай
Level 8 Local Expert
April 25, 2021
There is an electronic queue, now everything is in order, and no one climbs in just to ask! Very nice girls are working! I recommend it!
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Андрей Дмитракович
Level 13 Local Expert
October 8, 2021
There are 2 windows, there is an electronic queue, sometimes queues of 20 people. Mail is like mail, nothing special.
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Анна Парфёнова
Level 2 Local Expert
September 23, 2021
Fast service, very convenient and fast
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Mari Pilipeiko
Level 3 Local Expert
January 19, 2020
The work is done quite quickly. The electronic queue is very clear. The staff is friendly.
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5
Anonymous review
June 29, 2020
There are a lot of people and slow service. You need to make a separate window for the delivery of parcels, parcels and transfers. Otherwise, everyone is in the same queue and this makes it difficult to serve
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Ольга Л.
Level 7 Local Expert
March 16, 2020
Constant queues and confusion with the queue (sometimes it is shared by two windows, then it is distributed among services, people are constantly in conflict because of this). Finally, make an electronic queue, do not mock customers and employees!!! I'm surprised how your specialists don't bite yet, but are always polite to customers
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Инна Корогода
Level 2 Local Expert
January 4, 2021
There is one post office for the whole area. There is a queue of 20-30 people, only 2 out of 3 windows are working! To send a letter, you need to stand for at least 40 minutes!