Many thanks to Elena Olegovna Hornet for her attentiveness, professionalism and simple human sensitivity! The passport was replaced as a matter of urgency, they were accepted at the passport office itself fairly quickly, answered all questions, joked in the process - no stress, although for many (for example, for me) all these documentary questions cause goosebumps and overwhelming anxiety. A wonderful impression remained.

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Татьяна М.

Level 7 Local Expert

Hello! On July 4, 2023, I submitted an application with a request to cancel my residence permit and discharge me from my registered address. The girl who accepted my application and passport assured me that they would do everything quickly. Two months have passed. But the cart is still there. The tax office called and asked to pay the registration fees for August. They began to find out. It turned out that no one had been working on my application all this time. I would like to ask the staff of the Migration and Citizenship Department, how can you work so carelessly? And how does the authorities treat such work of their employees?

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Ната

Level 6 Local Expert

The work schedule has not been adjusted.there is one thing on the Internet, another in paper form of a document, and a third on a signboard.which is the correct one? The most important thing is not to get through in the morning occupied.....

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