Oz

5.0

1353 ratings

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Знаток

Level 4 Local Expert

I ordered a thermos. I came for an order several times, but the goods arrived defective and damaged. Accordingly, the customer service specialist cancelled the current order and created a new one. As a result, after a while, I picked up the goods, also not in perfect condition. Later, I wanted to place an order from the app, but I was extremely surprised. I was limited the opportunity to make a payment in the store after the fact, all due to the fact that there are allegedly more refusals for orders (although I have significantly more orders in their store in total, I bought them systematically). A phenomenal approach. Did you send the product yourself several times with a marriage, and I had to purchase it forcibly so as not to lose the right to further payment upon the fact? Each time, the management decisions of the management of this organization cause confusion. Well, yes, you can learn how not to do it.

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Дарья Завальникова

Level 4 Local Expert

For lovers of books, original stationery, tabletops, and in principle there are cosmetics, and unusual sweets, and little things for comfort, which are just not there, in general, it is necessary to visit! The staff there are always very friendly!!!

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Анастасия Заброцкая

Level 3 Local Expert

A cool gift shop. I constantly buy paintings by numbers from them. And I often order books at a good price.

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Ярослав Владимирович

Level 4 Local Expert

I went to the store to buy something interesting. I ask the seller, "what do you have from non-fiction, maybe some new items?". And I get the answer, "we don't have that." I clarify, "do you understand what I mean?". The consultant nervously searches in the application, then on the PC for something. And he answers affirmatively, "we don't have anything like that." I did not expect such a service in a bookstore, and I did not expect to see such sellers. It can be seen that the company does not care who works for them, there is also no desire to teach. So instead of a person and a seller, we get a function that only puts books on the shelves and takes money at the checkout.

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Sergey Lisenko

Level 13 Local Expert

A great store, with a wide selection of printed, printed products and stationery. You can choose an interesting gift for both children and adults. We order textbooks and fiction via the Internet, it is convenient that you can pick up the order near the house. Friendly staff, if necessary, will help with the choice. There is parking. Various promotions are held.

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Татьяна stn83

Level 17 Local Expert

A very large selection of products. Books, games, gifts, souvenirs, school printed materials. Prices are sometimes above average. There is an application, you can participate in promotions. You can order goods here, as at the pick-up point. . It is annoying when sellers walk around and monitor customers, it is clear that small goods are easy to steal or spoil, it spoils the impression.

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Антон Геращенко

Level 8 Local Expert

I have bought something many times in this store or online, always good, polite and fast service. Even when there are a lot of people. There is no book available specifically in this store - they bring it tomorrow, I came and took it away. The application is clear and works well. Everyone would work like that.

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CCK

Level 13 Local Expert

They force me to buy goods that I don't want to purchase, a noble goal for orphanages, but I already participate in many promotions! They sell their own goods, but by the look of them, those who don't buy anything, thereby make themselves a cash register and a type of charity! They don't put you in a very comfortable position, like if you refused, you don't want to help the children!!!

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Алексей

Level 12 Local Expert

Since opening, I have been shopping here. There is always everything you need, and if you order delivery, it arrives on time. The sales guys are friendly, they will always help and tell you. Like Ram!

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Ксентия

Level 4 Local Expert

The store is a class, a large selection of books and paintings by numbers, the sellers are nimble and efficient, they helped to find the right goods.

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Соня ...

Level 6 Local Expert

It's a good store. I often pick up books there, a large selection, and nice, courteous staff. The prices are a bit high, but you can find exclusive books.

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Ольга

Level 9 Local Expert

Convenient location. A wide range of books and various kinds of goods are available. Friendly staff. It is convenient to use the order of goods through the online store. You can set aside items in your personal account so that you don't forget to buy another time.

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Метро

Level 13 Local Expert

I have repeatedly taken orders there, the disadvantage may be a small room, despite the fact that there are often long queues, the Malinovka metro is still. But the guys always work fast.

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Денис д.

Level 3 Local Expert

Hello, it is very unpleasant that the prices on the website are indicated with a discount on the allowance, but there are none in the store, although there is one OZ store chain. It is not clear why to do this? I bought a lot of benefits yesterday, I was in a hurry, I didn't check the receipt.

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Анастасия М.

Level 6 Local Expert

This is a small OZ store and an order pick-up point. The staff are young boys and girls, all polite and friendly, they understand the assortment and will always tell you if necessary. Of the cons: often, when I go to pick up an order in the evening after work, there is a huge queue at the checkout. But there can be no complaints: this is the only OZ in Malinovka, and also near the metro. To the credit of the cashiers, they work promptly, I have never waited more than 25-30 minutes. This is provided that the queue was through the entire store. And light pleasant music plays in the background and the store is stylishly decorated for the holidays :)

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дарья лагеня

Level 12 Local Expert

For me, the huge advantage of this store is its proximity to home. For most, it is the proximity to the metro. The store was rearranged, but there was no more space, alas. And an interesting moment! There is always a sales consultant in the store, past the guys at the checkout. But ironically, they are not there at the right moment. Last time, I searched for a book for 15-20 minutes. And the most interesting thing is, I wanted to apply, but I didn't find this wonderful person. There are still nuances and moments with the customer orientation of this store, and it seems like they don't care. Only for the oz buy itself 4 stars.

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Ольга

Level 14 Local Expert

A very cool store You can order the product using the application and come for the generated order The store always has everything for the student The store staff is pleasant and polite

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Светлана Сырицкая

Level 11 Local Expert

A great store. The staff works quickly. There are practically no queues. A large range of retail trade - books, educational literature, stationery, cosmetics, games, everything for hobbies and creativity. Near the exit from the subway

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WHO U

Level 7 Local Expert

I went in about a week ago for a book, there was a girl and a guy on shift, I couldn't find the right book on the shelves of the store and approached the girl with this problem, she promptly checked the availability of this book in their store on the website. They had the book listed. Next, the girl went to look for a book on the shelves, which I had thoroughly studied before and did not find what I was looking for, and tried hard for several minutes to find the book.It was very pleasant and funny, then a guy came up to her, clarified what kind of book it was and returned a few seconds later with this book. I paid off and left the store satisfied with the purchase. Thanks a lot to the guys for their help and high level of service!

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виктория К.

Level 6 Local Expert

A small shop, there is usually a decent queue in the evenings. The cashiers are polite and calm, the consultants on the floor are always ready to suggest or find something. There is a separate person on the delivery of orders placed remotely. If you need something specific, it is better to check in advance whether it is available, but it is better to simply register via the Internet. There is a department with all sorts of cosmetic things, the hand is always reaching for this or that to buy hd

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Natalia S.

Level 9 Local Expert

A good store where you can find many different products, pick up an order. The staff is always friendly and ready to help. An indispensable place in preparation for the academic year.

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Александра Морозова

Level 13 Local Expert

A small room, a small selection of what is available. It is clear that they mostly order, but there is not much to just look at and immediately buy. And it's so good that it's convenient on the avenue.

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Злата

Level 9 Local Expert

It looks bigger in the photos, but in reality the store is small. Queues in the evening are not uncommon. I didn't find what I wanted. It's better to order through the app anyway.

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Aleh Nahorny

Level 7 Local Expert

One of the chain's bookstores oz.by Right at the exit of the Malinovka metro station. It is convenient that you can study the catalog on the website, and then not wait for delivery, but come to the nearest store yourself. However, it is necessary to clarify by phone whether this particular edition is currently available at this point. Or you can just come and look for what you are interested in on the spot. Children's, fiction, and professional literature are available.

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Алексей

Level 5 Local Expert

An excellent bookstore, I use it for pickup of goods or purchase of small items. Friendly staff, convenient location, you can always find a parking place, minimum queues

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Arseni

Level 26 Local Expert

the queues are super mega huge, any day, it seems to me they need expansion, but there is a huge assortment of any notebooks for every taste and color, there are cool board games and books, pleasant cultural and respectful consultants, they will tell and show everything, respect

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Vlad Rossohin

Level 10 Local Expert

A good store with a large selection of stationery, books and much more, there are long queues. Consultants and cashiers are polite and work quickly

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Анна

Level 2 Local Expert

Terrible store, the goods did not arrive on time. Then SMS that one of the order is not there!!! With 100% prepayment, to return the money to the card from which the payment was made is a separate quest!!! My first and last experience of ordering in the OZ. by store!!! I do not recommend this Internet platform!!! In my opinion, there are a lot of online stores and I had to work with many, I have NEVER encountered such a madhouse!!!

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Olga

Level 3 Local Expert

It's good that we have such stores. You can pick up books, entertaining literature for yourself and as a gift, especially for children! Educational games, creative items, stationery. I would like to wish the store chain to expand its range and offer more promotions! With gratitude, Olga.

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мой тг: even7moke

Level 9 Local Expert

The pick-up point is great, I love buying notebooks here, paintings by numbers, five stars

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Kitty pritty

Level 14 Local Expert

The staff is pleasant, helpful and always helpful. The choice of goods is the same as in any Lake, and if there is something missing, you can always order a belt shop.

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Татьяна Кондакова

Level 7 Local Expert

Convenient location, very close to Malinovka metro station. Free pick-up of the product when ordering. A good assortment. The staff is very pleasant. There were never too many people, there was no queue. A couple of people at most.

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Катерина

Level 14 Local Expert

Excellent, actually like all oz stores, polite staff, fast delivery and a good choice, I am very pleased with the action "box of courage", I try to constantly participate

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ahanna

Level 5 Local Expert

The only good bookstore (and not only) on the outskirts. Within walking distance of the metro and a grocery store. The store is not big, but the most popular sections of the store have been fully accommodated. I have been visiting since the opening and I have never come across bad consultants or sellers

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Анна Белая

Level 4 Local Expert

The staff is very pleasant, the cashiers are polite, I liked it. There is a large selection in the store itself, it pleases. It's nice that you can take both a diary and a tint :) The location of the shelves is also quite convenient. They stand tightly, but there is no feeling of crowding.

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Ксения К.

Level 6 Local Expert

The store is good, but unfortunately there are not enough books. The staff is always polite.

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Виолетта Z

Level 7 Local Expert

Convenient location, friendly staff. An employee greets you at the entrance, and also says goodbye when you leave, which is very pleasant. The order always arrives on time, sometimes even ahead of time, which pleases. You can consult about something.

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Егор Е.

Level 10 Local Expert

The service is at a high level, any book will prompt and help. There was no availability, they helped to arrange it through the application. Everything is fine, the gift to my husband was delivered on time, the packaging is excellent. Thank you. I recommend it!!!!!!!

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Ольга

Level 5 Local Expert

It's a good store. It's always a pleasure to come in. The staff is tactful and courteous.

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Настя И.

Level 4 Local Expert

A good store, not far from home, which is good! ) But it's incredibly stuffy all the time!!! And a small variety of books... I would like more. Unfortunately, there is a big mess among these books, it's hard to find something

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olga Ilyuk

Level 6 Local Expert

The store itself is not big, but everything you need is there, the staff is very pleasant and polite. ❤️🫂

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Marina S

Level 6 Local Expert

The area of the store is small, and the assortment is not very large, but that's if you just go in to see, they mostly pick up orders there and it's very convenient, because the store is not far from the metro, well, along the way you can also buy something for the soul.

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Антонина

Level 7 Local Expert

Just yesterday I wanted to look into this store, look through the assortment.. And I couldn't! - there was a dense queue from the very doors, there were more people in the queue than in the clinic!! Either a really popular branch, and it would be necessary to expand, or there are not enough staff, or it simply does not cope properly.

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Виктория Н.

Level 8 Local Expert

Nice, small store. The girls-consultants will prompt and help. I've been there several times.

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Bazzzinga

Level 12 Local Expert

A very mediocre store. What is this retail, what is the Internet. There is nothing available, long queues. The choice is about nothing. And the further it goes, the worse it gets. It's time for the management to come up with a development strategy

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Мария

Level 7 Local Expert

It's a good place, but one thing is: you can't always find what you need. Well, everything is fine, even there are drinks that are difficult to find in other stores

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алеся гасанова

Level 8 Local Expert

A wonderful place, smells delicious, a large assortment, you can order, if something is missing, they will bring and send an SMS about delivery, excellent service, it's nice to come there

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Светлана К.

Level 8 Local Expert

I order online, the assortment is large. The prices are not small .... the queues are always gigantic, but it also goes really fast, so I choose this particular lake

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Лика

Level 5 Local Expert

Excellent staff. A good selection of goods. You can always find a gift for every taste. Convenient location

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ЧТУП "УлиссКом"

Level 3 Local Expert

We bought it from OZ.BY calendars for NG clients - and after a while, clients send this...errors in the days of the week...It's just awful. The most unpleasant feelings remained. We strongly do not recommend this company for gifts to partners.

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Oz

310 reviews