Ozon

4.5

65 ratings

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Дмитрий

Level 2 Local Expert

The location is good, the staff is polite and the service is fast. They work every day, all day, which is very convenient. Special thanks to the director for his help in delivering heavy goods, he did not pass by a stranger and helped. Before that, I gave some good advice when returning damaged goods.

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Kristina

Level 4 Local Expert

The ozone collection point is in a convenient location. The female staff are polite and helpful. And a male employee spoils the impression .Every time I come to the pick—up point on his shift, I hear negative comments : -order on WB "I'll carry your boxes later." "the bra didn't fit either?" If a store values its reputation, employees should be selected more carefully. Comments started today on 09/02/2025 , after the goods were returned .

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Александр Федосенко

Level 9 Local Expert

There is a parking lot. There is a pleasant atmosphere inside. There are fitting rooms. Friendly staff. Quick delivery of goods.

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Елена Курносенко

Level 7 Local Expert

It's a small store, but we have all the necessary products)And the staff is helpful and friendly.They know their product well and are quick to print on issues of interest!

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Ангелина

Level 3 Local Expert

An Ozone collection point has recently opened near the house - I was glad, but apparently it's too early. An employee (male) and possibly a co-owner of the Ozone issuing point at Mogilev, Surganova Str. 12 - rudely and rudely communicates with customers, also poked me and replied that "I'm older." This is the first time I have encountered this in many years of orders for Ozone in Russia and now here in Belarus (when the points opened)! How can you poke your customers, especially adults, even if a child came to pick up the order instead of me - this does not give the right to talk to an Ozone employee on "you" and be rude! Of course, I look good at my 26 years old, but this does not mean that you need to be rude to the client and behave rudely! I'm not waiting for an apology anymore, I'm just ordering to this pick-up point for the last time! It's a pity, it's convenient near the house. And now, because of the rudeness of the employee, I have to go far to another pick-up point for my orders now! There were also cases with this pick-up point that it was impossible to get there during working hours, as they close ahead of time! They have to work until 21:00, and at 8 p.m. they have already been closed several times! And they hung up a sign that you can't go in with dogs - how many times have I always gone with a dog to the Ozone issuing point and everything was fine (in Russia and in RB) and then the same employee said that I can't go in with a dog because the employee is allergic to Ozone! It's just a combo that works out. Good luck to you, with such a "customer orientation" you will have "a lot" of customers!

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Александр Семенов

Level 7 Local Expert

A good point of return. It is always possible to park if you are driving. Polite hosts and all the staff working at this pick-up point.

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Александр Семенов

Level 11 Local Expert

It always works, it's tidy, it's clean. Polite staff.

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Итсуки Форман

Level 5 Local Expert

The old building, the room has a pungent, not tasty smell, well, the staff is more

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Влад

Level 4 Local Expert

Terrible PVZ. The unpleasant grandfather at the delivery of orders

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Артем

Level 6 Local Expert

I picked up the order today, the administrator is a kind, friendly person (girl), they were not rude, thank you for the order

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Alexey S.

Level 9 Local Expert

Excellent ozone point, it works full-time and seven days a week

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Алексей Юркевич

Level 16 Local Expert

A good ozone collection point, located in a convenient location, fast and responsive staff.

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Kirill Ivanov

Level 7 Local Expert

The unpleasant grandfather on the issue

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Татьяна Татьяна

Level 4 Local Expert

A good pick-up point.

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Светлана Кулак

Level 7 Local Expert

Fast and close to home

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Егор Погорелов

Level 8 Local Expert

Everything's fine

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Дмитрий

Level 14 Local Expert

A good point, a convenient location!

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Maybe Matt

Level 13 Local Expert

K r u t o o h e n t

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Ozon

18 reviews