You go to the pick-up point on purpose to pick up your paid goods, but the point is closed!!! I arrived at 9:30. No lights, no sign, no phone, no contact information! Not only was the order delayed, the date of receipt was postponed, but also at the time specified according to the work schedule, the point was closed. Disgusting! This is the first time I've seen such an attitude. I never take a negative view of the staff, etc. but after reading other comments here, I see that this disgusting attitude has been present for a long time. Dear OZON team, please tell me how to pick up your product??? How do I find out the current opening hours of the point???? If the number listed here has "blocked incoming calls". The desire to order something else on your site is completely gone! Thanks for the reply.
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Каринка
Level 13 Local Expert
September 24, 2023
Очень хорошо что есть пункт выдачи прям рядом с моим домом!) Взял, заказал стол и принес, 5 минут ходьбы) Но минус за неудобные двери((( Очень уж тяжело зайти и выйти из пункта
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AL
Level 14 Local Expert
September 20
On September 19, I came for the order at 9.31 a.m., the point is closed. There was no number, no warning paper. I waited 15 minutes and three more people came for orders. The point never opened and I left. At 11.10 I came back and everything is still closed.