Ozon
Directions
Malinawka
730 m
Karalinskaja
233 m
11 reviews
February 7, 2024
I have repeatedly used the services of this pick-up point.. everything is always polite and fast.. But this is the first time I've encountered such an attitude today. To my "Hello!", she received a cynical reply through her teeth: "Wait 3 minutes.". The employee of the point was clearly puzzled by the fulfillment of an extremely important task from the management.. and she didn't even consider it necessary to say hello and look at the customer who was waiting for his paid (!) order. She did not consider it necessary to smooth over the situation with a polite word like "sorry" or "please wait.". Well, anything can happen... I had to wait.. while she takes a picture of her stack of work papers from both sides.. and at the end of his "super-important work" he will finally make me happy with attention. I even managed to turn on the camera and capture the "super task", which turned out to be more important than the current work.
The question is: what is more important for an employee of the pick-up point: to issue orders, or to take pictures of papers (which can be photographed during a period when there are no customers)? And do employees receive instruction, at least briefly, on the polite treatment of the company's customers?
See original · Русский
4
November 8, 2023
An excellent pick-up point, almost in the same room is the pick-up point of another well-known marketplace, which is very convenient.
The staff is polite, there is a fitting room and a table with a stationery knife for unpacking parcels.
Branded packages with the ozone logo are free and always available.
See original · Русский
February 16, 2024
16 02 2024 I had to face an employee of the PVZ, I brought the goods to the ozone point, at first they told me to wait, I waited patiently, then I would quickly spread it out, after the most interesting thing, I was also forced to put the goods in boxes of ozone for transportation, dear head of the ozone outlet, please tell me where you find such workers????
See original · Русский