Ozon
27 reviews
August 19, 2024
Coming here for the 3rd time and bumping into a "very" beautiful girl, I wanted to write a review, but I thought whether it was necessary, whether they were doing something about it. But I decided to read what other people were writing, and it turned out that it was better to write, maybe something could be done together. The girl, not that she does not know what it is to say hello, but only knows how to skillfully throw her phone and roll her eyes, so that only the white of the eye is visible and this is all from the very threshold, as soon as someone begins to enter the pick-up point, barely raising her rear point, which go to the warehouse and take out the goods. I work 14 hours a day with people myself, I know what fatigue is, but this frame kills me every time. For some reason, other employees know how to work, and they will show and tell you when there are questions. We are silent about any other manipulations with speech, even just saying "goodbye".
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10
2
November 13, 2024
I don't know which disgruntled employee was in question, I always come across a very pleasant and sociable girl with curly hair, I can clarify something with her about the order and she will always tell me. I read all the reviews and understand that people give one star for the BREAKS that employees of the PVZ SHOULD have, I used to work in a similar place myself and I know what it feels like when people are unhappy that you corny need to fill your needs. and as for "indicating the time interval of the break" - this sign about the break is given out for a reason. if it is there, then the employee has the right to hang it as it is. be kinder and have at least a TOUCH of human empathy and don't be selfish, your order won't leave in 15 minutes and the world won't explode.
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3
3
November 16, 2024
Yesterday I picked up the order, I went in -there was no one in the delivery room, but someone was rustling wrappers in the back room. He waited politely for about a minute, then asked if there was anyone to place an order. A voice from the back room replied that there was, but he would give out the order when he was free. to a reasonable question when this would happen, she recommended talking less, not taking her away from business and waiting. The service is 80 levla. I asked them to provide me with a complaint book for the time of my waiting, to which I also received a refusal and a recommendation to wait. we argued for 15 minutes. as a result, in return for his sediment from communicating with the star of the service sector, he left a review in the complaint book. by the way, I got it (the book) only on the 5th-6th attempt. a wonderful pick-up point and an incredible employee. to the owner of the point - recruit more such workers, the business will go uphill
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3
2
December 13, 2024
for the first time I was here and the impression the employee left about himself was just terrible) I subscribe to every comment that this girl is as unfriendly as possible, and the service is as if we all owe her something. neither hello, nor goodbye, banal answers to questions. I say "I'm picking up the order", zero reaction, zero movements, and I was just sitting there with headphones and a phone. at other PVZ, the staff "yes, everything is fine" at least says when you pick up the order, making it clear that there are no problems, everything is paid there, etc. and then just take it and go already?
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1
2
July 11, 2024
I was picking up an order from amd.by July 5th. The girl in the back was minding her own business, I had to wait until she was done. Then I placed the order without a guarantee. I clarified that I didn't rely on anything other than the order, to which I received the answer that I didn't. As a result, I was left without a guarantee, although she had to write it out, as it turned out later. By the way, she did not answer my hello. Is it really difficult to treat clients normally?
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4
1
September 25, 2024
I'll come here for the 10th time and always this sign. Is it difficult to specify the interval? How long to wait? A minute or all 15 minutes? And one more thing, what about the item, who did you hire? Why is there no basic respect for the client? Why is there so much discontent? Take action with the staff, I won't order anything else here for sure.
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3
2
December 15, 2024
Good pick-up point, close to home, friendly staff. The workload is only very high. It is necessary to give employees a bonus for their work
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1
June 1, 2024
It's a pity you can't put less....
What is OZON, what is the pick-up point... this is some kind of horror…
The appendix indicates that this point is open from 9 to 21 (the sign says the same)
Yandex maps shows work starting at 10 a.m.
At the time of writing this review, the time is 10:20, there is no one…
If you want to spend an hour of all your time in the void, then I highly recommend this pick-up point …
It's just a horror, I hope this pick-up point will be closed with such an attitude towards customers
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6
December 9, 2024
I often order here, I usually get a girl with curly hair, friendly, very nice, helped me figure out what I couldn't. I don't understand the commentators, about breaks, we are all human beings and everyone has needs at least to eat and go to the toilet…I hope those who give one star for this will plow endlessly and without interruptions at work, then they will stop writing nasty things🥰
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2
1
December 25, 2024
I was picking up an order from AMD. There was another person in front of me. The employee did not pay any attention to our presence at the pick-up point, but continued to stamp invoices. Yes, there are not many people here, so you could pay attention to our presence and welcome. She won't have any other time to deal with invoices. Just a disdainful attitude towards the customer. My remark and verbal sparring only spoiled the mood for everyone. Further service from the employee was with all the favors. Moreover, this is not the first time such boorish service. And the appearance of the employee, including clothes, is some kind of "fashion verdict". In general, there is no desire to visit this pick-up point. It's a pity that this is the nearest pick-up point from home, where you can pick up an order from AMD. And a good Ozon point is right next to the house.
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June 16, 2024
The best pick-up point, there is even a spoon for shoes, and the exit direction is indicated, they can warm up the pita, the only disadvantage is they do not brew tea, since there is no kettle
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1
3
September 25, 2024
It was written a break of 15 minutes, but in the 15 minutes that I stood, so no one came, I am disappointed at this point
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5
1
September 7, 2023
Yesterday I picked up the order, and at the pick-up point there was that same gloomy and uncommunicative girl who gives the order to the customer as if she was doing a favor, and does it with disgust. Such a person should not work with people.
But today there was another employee at the pick-up point, with whom it is nice to talk and I want to come again. Thanks to the management for finally replacing the employee.
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3
November 14, 2024
Free work schedule, with a table break, we waited for 15 minutes, 35 no one showed up
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4
1
July 4, 2023
I completely agree with the previous reviews about the girl working at this issue point. As such, there was no rudeness and rudeness, but it really feels like you are being done a favor and the person is always "not in the mood." I'm not saying that the client should be "licked", but when they greet you in a positive way and ask banal questions in a normal tone, you can somehow be more friendly. I picked up the order on 28.06 at 20.40
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9
June 23, 2024
Dear employees, if you go on a break, leave at least a period of time during which you will not be. 06/23/2025
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4
2
December 15, 2024
I can't say anything bad about the pick-up point, but do those people who write about an abnormal tech break at work go to the toilet according to their schedule? Are you people adequate at all??
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June 25, 2023
It became very unpleasant to go to this pick-up point. A very gloomy and unfriendly girl who looks at visitors with disgust! Never say hello, never smile, always looking unhappy and tortured. He starts being rude to any question!!!
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11
June 24, 2023
Please replace the employee at the pick-up point. She can't work with people. She was unhappy that we came to pick up the order and she was so distracted from her work that she nervously tapped the computer mouse on the table. Neither "hello" nor "goodbye"! She basically doesn't talk!
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11
September 17, 2024
the issue is rude, although that's even an understatement
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2
1
January 27, 2024
On 01/27/2024, I arrived at the pick-up point at 20:40, and it is already closed, although the work schedule is until 21:00. Pyats zvezd service
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3
August 5, 2024
Purely negative impressions
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3
1
January 7, 2023
The employee of the pick-up point cancels the order just like that. I wanted to and canceled it. Allegedly a defective product. Although they were ready to pick up the goods.
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6
4
September 28, 2024
Well, it's normal
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1
January 8, 2023
Prompt and attentive service. There are almost no queues.
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3
July 13, 2023
We are very unhappy with the employee of this point. Rough
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5
December 13, 2023
Praise)
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1