04/16/2026 Delivery to the Ozon pick-up point Minsk, Kalvariyskaya 24. The employee of this pick-up point (Alexey) refused to accept the shipping package (cardboard box) after checking and receiving the goods. This refusal is a violation of Ozon's internal regulations.: 1. According to the rules of the marketplace, the PVZ is obliged to provide the customer with the opportunity to inspect the goods and dispose of the outer packaging in specially designated places. 2. Ozon officially declares the collection of cardboard at the PVZ for its subsequent processing. The employee's refusal prevents the implementation of this initiative. 3. The requirement to take the package with you creates inconvenience and disrupts comfort when visiting the pick-up point. I ask you to brief the staff of this PVZ and bring the point's operation in line with the standards of the Ozon network. Order number : 72315019-0052 17:32

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Аааа Бббб

Level 12 Local Expert

The PVZ employee questioned me for a long time about the factory packaging of this plug. I said I threw it away, and I can find the same one in the trash. I argued for a long time that I couldn't accept a refund because there was no factory packaging.

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Татьяна

Level 5 Local Expert

Excellent pick-up point, friendly staff, clean and cozy, no queues. We were served quickly and efficiently. Thank you.

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