I used to like Ozone, it was close to the centre, and customer service was very friendly. However, recently, their service has changed, and people who work there become super rude to customers.
My kid started in Sep, I bought her a membership for a higher price since they did not have any kids' memberships, which was ok, but then she lost her card. When she asked about it, the customer service reps were super rude to her, telling her this is her last time attending the gym.
Someone from sales reached out to me saying they do print cards for free if you lost them for the first time, and she was saying we got 2 cards. However, my kid never got the 2nd card.
I do not like when people lie, if you do business you have to be honest. Yes, your support reps are super rude, never printed/provided the 2nd card, just admit it, and move on. No need to lie.
I would not recommend Ozone to anyone:(
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Peter Margetts
Level 6 Local Expert
March 17
Gym office of UBC
immynice
Level 14 Local Expert
February 22
+
There are few people in the morning before lunch
Pretty clean
Friendly girls at the reception
There is water from the filter, very convenient
Towels are provided
Convenient location
There is soap in the locker room, I don't know why it says no in the reviews below. Both in the shower and at the sink. There are always paper towels and other hygiene items.
The towel basket is often emptied. In general, the cleaners are great, there are no complaints
about them - the girls do not know how to sell the gym (this comment is more for the management). The girls did not know the answer to the questions about the hall (whether there was one frame in the hall, whether Smith was alone). It's not that they didn't know the answer, they didn't know what kind of simulators they were.
One frame, one smith))) Smith is tall, you can't do a buttock if someone is used to it. But there is a simulator, so everything is OK.
The dumbbell pitch is too big. It is clear that in the world all sports equipment is made for men, but can you buy dumbbells in increments of 1 kg? When after 5, 7.5 immediately goes, and then 10 goes, it's pretty hard to progress. I asked the reception to bring this issue to the management, nothing has changed.
This is not the first comment about the fact that the barbells are not disassembled and the pancakes are lying haphazardly. The management responds that everything has been fixed, but it is not. To be honest, it's a bit heavy to disassemble a smith with pancakes of 20 kg each time. Especially if the bar is high and there is a chance to land a pancake on your face. Pancakes are also scattered around the gym next to the gym equipment, it's messy and you can stumble.
The qualifications of some coaches raise questions. And I'm not talking about the fact that one coach trains 2-3 clients at the same time (although this is also not good). For example, during stretching, a trainer can come up and pull your weight without asking you, which is absolutely not allowed, because there is a high risk of injury. And that's not all, of course, but there's not enough room to paint everything.
There are hooks in many lockers (or I'm lucky to have such lockers, it's not very clear here)
There is also a breakdown in the shower alone, which no one fixes - the drain lid has been loose for several months, it is inconvenient
In general, if you only go to the gym during the day and study on your own, then everything is fine. Yes, there are few exercise machines, a small gym by itself. But it's completely realistic to build a program for what we have. The main simulators are presented, the equipment (straps, fitball, etc.) is in sufficient quantity. There are enough benches, enough free scales. There is a cycling hall, which is relevant to many
There are also holiday sales for season tickets, so the price tag for Tashkent + is adequate (we take into account the area)
So the hall deserves 4 points for my requests.
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Тонни
Level 8 Local Expert
April 2
I only go to group classes, it's good that there is such a subscription, I take 10 pcs for a month, it's very profitable!
My favorite activity is power aerobics and, of course, a positive coach - Feruza! It charges at 100
And in general, if you walk 3p a week, then full body turns out to be a great program!
Over the past month, changes have already been visible - the butt, legs, and stomach have tightened. I've been on the move for the 4th month and I'll keep going! Thanks!
Among the improvements, I would add group classes for the weekend, and
updated the dumbbells and weights (suspensions). And in the group class room, the mirror is not up to the floor, you stand in the bar and do not control your back.
Also, can I have a microphone for the coach? You can't hear the instructions over the music.
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Zarina Kholova
Level 5 Local Expert
March 12
A very nice cozy room. Everything is clean and tidy, the simulators are new, not smelly. There is a shower. Polite staff and coaches. Coach Firdavs
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Амира
Level 11 Local Expert
January 29
A very nice, cozy and well-stocked room with qualified staff. The impression is spoiled by a cramped locker room and sometimes a dirty shower smelling of urine. If not for this, I would have continued to walk despite the cost above the average for a gym of this class.
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Умид Махмудов
Level 2 Local Expert
April 23
Polite staff, special thanks to the receptionist who worked today, explained everything clearly and lifted the mood.
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Indira Nabieva
Level 5 Local Expert
January 7
It's a very nice gym! Separately, I would like to say that Natalia's yoga coach is top!
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Дониёр
Level 3 Local Expert
July 25, 2024
Very non-customer-oriented
there is no morning subscription for a month - "our system does not work, only for 3 months"
I wanted to work out with the coach - "you have a subscription for the morning – buy a one-time visit for the whole day and then you can work out with the coach for a fee"
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Владимир Ким
Level 5 Local Expert
September 4, 2023
The best club of this format: a cycle studio, group directions, massage, and of course - a gym. But the main feature of this branch is the coaches, namely a trio of coaches: Feruza Akhmatkulova, Alexander Sakharov and Lyudmila Bogatyr. If you don't know who it is, then you urgently need to go to a training session at ozonefc - darhan
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Алексей С
Level 8 Local Expert
June 8, 2023
The club on Darkhan is small. Indeed, when there are a lot of people, it is not very convenient. But tolerable. The second one on Nukus is more spacious and more comfortable. The equipment is normal, but you need to keep an eye on the condition, some treadmills seem to "slip" under your foot.
The quality of the service is not so good. If you need a coach, then you should understand that "individual" training is when your instructor accompanies several more people, and he only has time to "show" you the technique, well, and look after you briefly. You are left to yourself for most of the "individual" training for 130 thousand, and you control the risk of injury, which is very easy to get in sports.
And to be engaged only with you, you need to pay extra for a "personal" workout - 200 thousand, and then, as the club assures, the coach is completely yours. But something tells me that the tradition of "selling more expensive, but making a minimum" will work here too.
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Sayriddinova Manizha
Level 4 Local Expert
April 26
Fitness is good, but the price of space is certainly more expensive than in Moscow.
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Marat G.
Level 4 Local Expert
August 3, 2023
The hall is nice, the staff is friendly
But emae
Teach the coaches so that they teach their students to put the kettlebells and pancakes in place
In any good hall where there is mutual respect, visitors unload barbells, remove dumbbells
You have a mess with this!
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Наталья Милешкина
Level 9 Local Expert
November 13, 2023
Great gym, everything is there. There are wireless chargers on the bedside tables and filtered water is freely available in the center of the hall (it turned out to be very important for me).
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хусан турсунов
Level 5 Local Expert
May 25
The renovation and the locker room need to be updated a bit!
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Евгений О
Level 4 Local Expert
December 5, 2023
The gym is small, the basic bench press and squat racks are in a single copy(!), almost no one disassembles the simulators and cleans up after themselves, the coaches don't care, they don't even try to do something about it
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Ali Baltabaev
Level 5 Local Expert
August 24, 2023
If you are one of those who believes that the client is always right, then you go to three letters will tell you the manager and coach of this institution. A very small hall, and the coaches are real talkers, they would chat about the case, they stand in the middle of a tiny hall and talk about their dog life and interfere with studying
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Тимур Усманов
Level 15 Local Expert
November 16, 2021
It's not the first gym I've ever been to. The gym itself is small, there is not much choice of simulators and exercises, although there is everything necessary for non-professional athletes, but for those who have come either to get in shape or to maintain it. However, in the evening hours there is a difficulty with the availability of some simulators due to high workload. I will definitely write down the disadvantages of the lack of group classes for children and the absence of a combat zone - in my opinion, these are mandatory attributes for fitness centers today. But there is one huge plus - it's the coach. I have never encountered such a professional approach to non-professionals in any gym. In all the gyms, coaches seem to be trying to make you an athlete, often resorting to an inappropriate program that leads to injuries or overtraining. Here, they approach everyone individually based not only on opportunities, but also on goals.
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Scocer
Level 3 Local Expert
January 13, 2022
Overall, the place is great, everything is clean and the service is at the highest level so far. Not all of the shells are there, as there is a small place on Darkhan. It's not comfortable that you have to crowd into a small locker room, although you can tolerate it for such a price. It is very nice that they start working from 6, since after the Proforma it is the second place at an affordable price.
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Сабина Хамзаева
Level 6 Local Expert
June 25, 2023
I've had two coaches, they're so cool, supportive and knowledgeable!!❤️
polite administration, good location
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Юлия Ф.
Level 6 Local Expert
February 11
A very small room…
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Андрей Чубко
Level 4 Local Expert
August 3, 2022
A great place, good coaches, a very cozy gym with its own atmosphere.
The showers and changing rooms are in good condition, convenient and spacious Parking.
I can't say anything bad.
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Мадина Миразизова
Level 8 Local Expert
January 7
, favorite gym
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Alisa Seymour
Level 8 Local Expert
February 2, 2024
The hall is small, there is not much, but the price includes a lot of group classes.
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Гульчехра Махмудова
Level 8 Local Expert
April 8, 2023
A very great fitness room, the trainers are very excellent, the staff is very polite
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Оксана Эшмурадова
Level 4 Local Expert
February 3, 2022
Clean rooms, changing rooms and restrooms
Friendly administrators
Separate lockers in the changing rooms
Personal hygiene products and hair dryers for girls in locker rooms
Showers
There are group classes
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Владимир П.
Level 9 Local Expert
January 13, 2024
The gym is great, the coaches are the best in the world (fact), the people walk very well.
It is unclear why we are charged 200 thousand soums per visit. Well, it's very expensive, please return the price!
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Nigmat
Level 16 Local Expert
February 3, 2024
Great place, has its own restaurant with PP
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Яна Мелкумян
Level 6 Local Expert
January 21, 2023
A terrible gym, a very small room, not all the exercise equipment, old and stacked on top of each other, an unpleasant smell, I was there once and that was enough for me.
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Альбина Асфандиярова
Level 3 Local Expert
December 10, 2024
I love it!🥰🥰🥰🥰
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ElenaS
Level 7 Local Expert
June 8, 2023
- a small hall
- old exercise machines
- there are broken exercise machines
- completely incompetent managers and administrators
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Abdulloh Ahmadjonov
Level 5 Local Expert
February 22, 2023
It's delicious to cook there
A masterpiece, a great place to spend time
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Фируза !!!
Level 11 Local Expert
February 23, 2024
A great team of coaches. The hall is not big, but there are not many people either.
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Pavel
Level 12 Local Expert
January 13, 2023
The best fitness room, excellent service, cleanliness, competent specialists.
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Katrin Kosheleva
Level 6 Local Expert
April 29, 2022
I love this place❤️ very polite staff, cool trainers, and all the simulators are new
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Антон Дылевский
Level 4 Local Expert
June 23, 2022
Very convenient location, responsive staff, good gym.....
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Firdavs Ergashev
Level 9 Local Expert
May 26, 2022
Always friendly staff and few people. My favorite gym!
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Ikromjon
Level 6 Local Expert
May 23, 2023
Cool and convenient and parking is a plus
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Гифтер Гафт
Level 2 Local Expert
August 3, 2023
A comfortable gym and good coaches😇
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Диля
Level 8 Local Expert
July 30, 2023
A great place to recommend to everyone
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Одилжон Убайдуллаев
Level 4 Local Expert
September 17, 2024
Uh, there's a bomb site
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Андрей Д
Level 10 Local Expert
September 18, 2022
a good selection of simulators, qualified staff
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Джахангир Адилов
Level 5 Local Expert
July 13, 2023
Great gym
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Yusuf
Level 9 Local Expert
February 5, 2023
It's clean, but the simulators aren't the best
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Dilshoda Egamova
Level 13 Local Expert
April 14, 2023
A little noisy for those who practice yoga :(
But the fresh ones are good
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Марлен Нетшаев
Level 12 Local Expert
September 16, 2022
A good gym can be recommended.
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Indira Vakilova
Level 21 Local Expert
January 22, 2020
a great gym at the level of all of them. And in Tashkent, he is the leader and takes 1st place. But for the price, probably not everyone can afford it. Even many of our stars go there
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Елена Савельева
Level 11 Local Expert
October 17, 2022
It's crowded, the visitors are cute
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Вадим К.
Level 6 Local Expert
August 19, 2019
A wonderful hall. Professional trainers, fresh training equipment, excellent repair and conditions, high-level service.