Pad Thai
Address
Business hours
Closed until tomorrow
Directions
Malinawka
3.2 km
SM DiaMond City
380 m
Information verified by owner
21 reviews
July 18
I made an order at your cafe via Yandex, and last time everything was fine. Today I decided to order through the app - and this is a disappointment.
In order. I placed a pre-order for 12:00 and immediately paid for it. I was expecting an order by the agreed time of +/-15min.
There is no order at 12:20 and no one called. I called myself. I was told that the delivery was delayed due to weather conditions and is now being transferred to the courier and will arrive in 15 minutes. To my question "why wasn't I notified", they said that the courier didn't warn me...which is strange because from the context, I realized that the courier did not even receive my order.
But the story doesn't end here.
The courier called at 12:42 and asked where to find me. As it turned out, she arrived earlier and called and tried to give my order to another person because she did not have my number listed, but the number of my colleague who, by chance, also placed an order today at the same address and received the order on time. This is a very strange situation and the courier's excuse, considering that my number was indicated on the receipt.
As a result, a very unpleasant impression was left. Lunch time is limited and because of this approach, I had to disrupt all my plans.
I'm not sure I want to use their services anymore.
See original · Русский
October 31
This is not the first time I have ordered from this restaurant and every time I remain in complete admiration of the service and the quality of the food! The service is always excellent, and the dishes delight with their rich taste. I especially want to highlight their ramen – it's just great! A real gastronomic holiday that you want to repeat over and over again!
See original · Русский
June 14
They tried to give the institution a second chance. Don't set foot here anymore. The waiting time for the order is more than half an hour with zero workload, as well as at the first visit. The first time, the orders were simply mixed up. The dishes are too salty, the employee suggested forks instead of spoons for the soup. A tray with an emerging order with an open meal stands right at the checkout, over which other customers of the "restaurant" place their order.
Customer orientation? No, you haven't heard.
I also doubt that all sanitary norms and rules are being observed. If nerves and health are important to you, stay at home.
I liked the toilet in the shopping center much more after the establishment, I recommend you to visit!
See original · Русский
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