Papa Doner
351 review
November 25, 2024
+ delicious food, they cook quite quickly. A convenient terminal outside from which you can order if you are shy to enter
- no matter how many times I would not take food here, every time the staff is rude. Example: I came at 22:45, ordered a shawarma for myself through the terminal, waited 10 minutes, I go in and a very confident woman yells at me wildly - WE WILL NOT SERVE YOU. I reasonably show her the receipt with the order number and instead of apologizing (or at least it would be nice to tone down her tone) she says - well, you should have shown it right away.
Of course, I understand that the end of the day, people are tired. But this is just one of the many situations that have happened.
You can eat here, the staff needs to learn how to be polite
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1
December 9, 2024
A great place for a delicious snack! I recommend you to visit! I come often, it helps a lot when I don't want to cook or have more important things to do!) Thanks, Doner!!!!
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March 16
Good evening! Yesterday we placed an order for two shawarma (order #996). And what can I say, only by the end of today, I came to my senses to write a review. My wife and I went with your product. Vomiting all night, diarrhea, high fever (starting tonight). We went to a medical facility to treat the symptoms.
The service speed is very fast, but this is not the most important thing in the catering industry. You need to pay more attention to the quality of the products and the sanitary conditions in your kitchen.
Updated the review.
A big plus is that they gave feedback on the review quickly enough. The phone conversations were conducted as correctly and constructively as possible.
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November 9, 2024
The hackneyed phrase "it used to be better" is quite applicable and even appropriate in relation to this place, "slimmed down", cold with a neutral taste (to the fact that there is no obvious taste difference between the varieties of shawarma) leaves an unpleasant memory with a firm desire not to take anything here in the future.....but due to the fact that there are no more "worthy" people nearby, it is necessary to put up with it
The biggest disappointment from king crafts, from the name and probably from the size only, although it is necessary to ask the scales, otherwise it is always cold and just cotton wool, paper tastes. I tried it in different places, gave it a chance, but apparently the "recipe" is followed.
Make the starter something big
Margarine was clearly felt in the composition.
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October 5, 2024
I arrived 25 minutes before closing time. Apparently there is a problem with the computer, they asked me to wait. The cooks began to clean up the place. After a while, the girl at the checkout is called to go out somewhere, she goes somewhere with the words "come on, let's go". In total, I waited 10-15 minutes (from the moment I got there) before asking the girl who remained for her if it made sense for me to wait, to which she spread her hands and I left.
The food there is delicious, I've been there a couple of times.
I understand, the end of the working day for etc.
But I think we could say that it's not worth waiting anymore)
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1
1
January 5
The Mastodon of the area and the absolute king) It's a very popular point, it's better to place an order through the app. Shawarma is done well, they keep their brand, I haven't noticed any quality drawdowns for a long time, but I'm only taking a couple of positions here, so I can't say for everything.
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January 4
We were always satisfied with the food from this establishment, but after making the last order, two shawarmas cooked for more than an hour, the restaurant did not get in touch and the order had to be canceled without waiting. During this time, I would have had a meal prepared in a restaurant and I would have been full, let alone fast food. I left a bad impression, I do not advise you to place an order if you want to satisfy your hunger quickly
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1
December 21, 2024
All 4 shawarma from the order are of terrible quality, the tomatoes are over-cooked and over-frozen, the mushrooms are generally raw, the donuts smell disgusting, it tastes impossible to eat, not a single shawarma was finished, everything was thrown away. I am very sorry to be disappointed in your service, because we are constantly buying your products. But today's order cancelled everything out.
Now I'll have to think 10 times before coming to you again!
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1
March 9
If there was a score of 0, I would have put 0!!!
Long wait, despite the fact that there was a pre-order. The hood doesn't work while we're waiting for it to stink.
Plus, the staff is absolutely not pleasant, not hello, not a good day, not a pleasant appetite, the girl was generally picking at her nails, gave the order and didn't even say a word!
Disgusting!!!
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1
October 24, 2024
this place is the best for shawarma, I'll tell you honestly, I've never tasted shawarma tastier, and the prices are also nice, especially since I love mushrooms, and there are mushrooms there, so 5/5
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1
1
October 17, 2024
They waited for almost two hours, the order was never delivered, they figured out what and how for another half hour, and according to them, the courier did not find the door in a 9-storey building that has a working intercom, however, he marked that he delivered, the mobile phone is apparently the latest technology for the courier, which he has not yet mastered, it's strange that he was still able to drive a car, and not on a horse
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3
February 25
The food is delicious. They have a lot of customers, so there is often a queue. The staff is friendly and helpful.
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February 14
I ordered the biggest shawarma a couple of days ago... It's terrible, just cabbage. I won't buy any more in this particular place. I bought it several times in Uruchye, it 's much tastier there and there 's a lot of cabbage meat there, for some reason they don 't put it there . Although it's the same..
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1
September 23, 2024
Previously, we ordered only here and everything was wonderful. But now it's some kind of disaster, the ingredients are not reported, the pita bread is not chewed, cold, breaks on the sides and everything falls out… The grammars don't match. Delivery through the application itself shows 10 and a half rubles, although Yandex delivery, and in Yandex itself delivery is 2 and a half rubles. So the answers of the "competent" manager are cool, he just sent and told you not to us, but to Yandex. And it's like ordering from their "restaurant". As a result: this was the last time I bought anything here
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4
1
November 30, 2024
Delicious, juicy, fast. Good service. Many people know about this and come in, sometimes you need to wait for an order.
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September 22, 2024
I no longer like this fast food chain. There are many types of shawarma and there is nothing to it. Because the cook gets confused about the ingredients and doesn't report them. As soon as this network appeared, any Shawarma was juicy and delicious, it even seemed like there was too much ingredients, but now it's dry, since little sauce is added and little meat or vegetables, and sometimes they forget to put any ingredient at all. I was disappointed. Therefore, I will not recommend you to visit.
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4
September 23, 2024
Shawarma
1. Dry as sugar
2. Sauce like a cat crying
3. Size (if there were a table scale, I would make sure that it was underweight)
The only thing that is well done is the application :)
On the topic of taste, I will say that "Doner Cheeser" was more like breadcrumbs with minced meat and cottage cheese than what is stated in the composition in the appendix. The guys really overexpose it on the grill and the pita bread turns into a cracker, the chicken does not look like a chicken at all, in general, I stopped eating there for a long time (for about the same reasons) but I had to return for 1 time because the neighbors apparently covered up. Now you can't buy delicious shawarma in the Kuntsevo region :(
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2
1
November 30, 2024
In general, you can call it "good"
Of the cons - depending on the change of chefs. The quality and taste of the food varies from "extremely positive" to "burnt and dry".
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July 8, 2024
Well, I'll start with the fact that two years ago and for a year I ordered only in the Kuntsevo region, since they still somehow kept the brand here, when at the institute, Avtozavodskaya and Kamenka everyone began to work on quantity, not quality, by the way, I tried in Mogilev, there is generally a complete bullshit, so that's up to today I did not order for about 2-3 months in the Kuntsevo region and today I was completely disappointed in this shawarma, the shawarma was completely cold, all the ingredients were from the refrigerator, laid out any way, in general, I demolish the application and thanks to the cook who worked there for a year and a half for sure, now not a foot here, only in the shawarma on the horseshoe, which I advise others.
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2
December 6, 2024
It's a delicious shawarma, but it used to be better, I stop by sometimes. You can order in advance so as not to stand in line. The prices are average, just like everywhere else
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January 2
it 's delicious , there are no questions , but often a lot of people gather , I don 't like standing in queues , so more often I just pass by . 🥰
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February 14
They put the wrong shawarma, although the one I ordered is written on the package.
It's impossible to eat both shawarma: one is spicy, the other with onions, which I don't eat.
Please keep an eye on what you put and where you put it.
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1
March 10, 2024
It's very cool here, I've been ordering through the app for several years, there's cashback. Shawarma is excellent, definitely worth the money. I won't say much about the atmosphere, since I order via phone
And that's it))
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September 28, 2024
In general, it is a good institution, often with colleagues we take shawarma there for lunch. The taste is pleasant, not too dry, moderately juicy.
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3
February 2
Good delicious, the best shawarma I've ever eaten. Well done, guys, everything is fresh
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October 20, 2024
A nice bonus for someone who expects an order within 15 minutes, and it will be done for 25 minutes, why is it possible to specify the time in the application if cooking does not work on time
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2
1
November 2, 2024
It used to be better, but now they ordered shawarma, all 3 were icy (singer, bomber). The bomber had no sauce at all. Only 4 napkins were given for 3 shawarma, which is also not acceptable
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2
March 17, 2023
The shawarma itself is very tasty, convenient application , good grammars, reasonable price , excellent location . A huge selection. Of the cons, there are almost always long queues, wait 10 minutes +, employees often chat among themselves as if there are no visitors at all, it is not very convenient to eat there . A lot of garbage, and a super dirty kitchen, which sometimes makes you wonder if it's worth taking.
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4
1
December 29, 2024
convenient location, cooked quickly and tasty. thanks
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May 23, 2024
It's delicious, not always fast, but only because it's a very popular place and there are always a lot of people. I have recently started using online ordering, it is very convenient.
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1
June 4, 2024
The queue is always long. Order in advance online. Since you will mostly wait at least 15-20 minutes. Depending on the time (morning, lunch, evening). Shawarma is very tasty, there is always a queue for a reason. I advise everyone. For the sake of a delicious juicy shava, you can wait :)
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December 12, 2023
Papa Doner is simply the best shawarma place. Very tasty shawarma, almost does not flow, all the ingredients feel good, everything is fresh. The staff is very pleasant and courteous. Rating 10/10
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1
1
December 3, 2024
The best)we've been eating for so many years and everything is always great)I definitely recommend it)
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January 14, 2024
Everything is always fine
I advise you to order through the app so it is more convenient easier and faster
They cook well
I've been buying there for a very long time and it's always delicious
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December 9, 2024
Everything is fine in principle, but once there was a situation when the wrong order was issued, but the support quickly sorted it out and reimbursed the damage
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September 25, 2024
Shava breaks / falls out in 60-70% of cases and it does not matter after delivery or just cooked, it is often given cold, pseudo-selection in the application, 50% of the choice is from the category of replacing pickled cucumbers with fresh ones
I do not recommend it
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March 5
Through the app, you can sometimes order in 20 minutes only, but at the same time it is ready in 5-7 minutes and it just cools down.
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October 24, 2024
In general, it is delicious, but a couple of times they gave shawarma with burnt pita bread, and today they did not report an additional ingredient, although I paid extra for it!
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February 12
Yesterday I took a shawarma for dinner, and in the middle of the night I woke up with a severe and sharp pain in my stomach. Hello, diarrhea. I won't take any more
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1
January 9
It was prepared quickly, and the order can be made through a self-service kiosk. The room is not very large (the pavilion is in the underpass), but you can wait a couple of minutes for your order. There is no voiceover of the order readiness, you need to check on the monitor. I ordered a starter, it was cooked well.
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November 6, 2023
Delicious shawarma, good service, affordable prices. I like the presence of a mobile application with which you can make an order in advance. According to observations, it is in demand
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1
October 14, 2023
Yesterday I ordered shawarma online at 17:59, when ordering, I chose the time in 40 minutes. At 18:47, my shawarma was still not ready, I went to the seller to ask what was the matter, to which I was told that I would have to wait at least 7 more minutes (at the same time, she told people who came without a pre-order about 25 minutes of waiting). I asked what kind of swinishness it was, why they didn't do it in time and why I had to wait for an hour, to which I received a boorish answer! This seller is not the first time rude. You should be ashamed that such people work for you at all. The orientation is at zero. Thank you for the spoiled mood, in the end I did not take the shawarma and I always bought it only from you before, I will not return to this institution anymore
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2
4
January 11
I didn't like the shawarma! The lavash was overcooked and became very dry, which led to its destruction when bitten (as if it were breaking off in flakes).
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September 30, 2024
I ate a classic shawarma here just fire 🔥 very tasty 👍🌯. Although the queues are large, they cook somewhere in time for 15-20 minutes.
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May 21, 2024
The shawarma is delicious, the application is great.
The issuance of orders, the employees at the issuance of orders did not pay for the service. They are treated politely, in response they perform, of course, yeah))) I'll probably order it somewhere else next time, but definitely not at Papa Doner.
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2
January 30, 2024
Delicious, very tasty.Favorite place with shawarma.But the doner is very dependent on the point , on independence it seems to make it worse .And in the Kuntsevo region, above all praise
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2
March 23
It's delicious, I go there every month, the staff is good!!!
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January 12
Guys, this is just a nightmare, not a shawarma twist, 12.01.25 talk to the person who did it
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October 14, 2024
As always on top and tasty and not very clean
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November 17, 2023
It seems to taste the norms of shavukha, but they are not able to do it. More than once I took a shava of different grams, and each time it began to fall apart into a mess by the middle. And all because instead of meat, the emphasis is on vegetables and sauce, which is too much, and this is not good. So I recommend taking a pack of napkins with you, and eating over a plate, there will be a lot of flow, and from all sides. And the management of the network should conduct an explanatory conversation among employees that it is necessary to maintain a balance in shavukha
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