A wonderful vacation!
Excellent hotel of high European level,
The sincere goodwill and willingness of all the staff to make your vacation perfect.
Convenience and harmony in everything.
Exquisite interiors and furnishings.
If you want to relax for 24 hours, please, animation from morning to evening-do it.
The hotel is small, intimate, elegant and this is different for the better. Even when fully filled, everyone will find a corner for themselves.
Beautiful, clean sea, a beach with convenient access to the water, which is a few steps away from any area of the hotel. There are always free sun beds.
There is always a variety of fresh food and drinks, there are no queues anywhere. Except to add a variety of seafood to the menu.
Large, comfortable, well-equipped rooms.
There is perfect cleanliness everywhere - in rooms, halls, restaurants, on the beach.
A pleasant contingent of vacationers.
The hotel can be recommended for both couples and families with children.
If in doubt, you don't have to worry and feel free to go, you won't regret it.
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Дмитрий Владимирович
Level 9 Local Expert
September 12, 2024
We had a rest from August 27 to September 8.
The hotel is small, everything is compact and nearby. The sea is excellent and warm at this time.
There is no personal assistant on WhatsApp. A chat is created, but it is not an assistant, but a chat where you can ask for something to convey or do.
WiFi is very cool throughout the hotel! Catches everywhere and even in toilets)) The speed is great!
The service is average. In the restaurant, until you ask, dirty plates are not cleaned.
The food is very good, even there were fried king prawns every day.
Freshly squeezed juices are only for breakfast.
Beer on the beach is only an effect.
The crown is paid.
The rooms are nice and large.
The sun beds should be occupied in the morning, at 8:20 the first line is already all occupied.
Towels are on the cards, but no one really counts them, so on the second day we had 11 towels instead of 5 :))
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Эдвард
Level 10 Local Expert
November 17, 2024
An excellent hotel, there are a lot of pools on the territory, there is a water park, heated pools, many locations with a bar. Different bands perform every day. There is a buffet after 23 hours. The food is fine. The room has everything you need, shampoos, gels and toothbrushes, etc. Replenished every day. The same story with the bar, replenished every day. I want to say thank you to the service staff: the child lost a spare part from the irrigator in the room, everyone reacted immediately, as a result, they gave us a new one for free at the medical center. It's very nice, and I didn't have to go anywhere. There was also a case of losing an earring on the territory, and strangely enough, after a couple of days they found it and gave it to us at the reception. Actually, we had a great time.
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Александр Прокопьев
Level 6 Local Expert
January 13
We stayed at this hotel three times, as a family with two children.A calm, clean and comfortable hotel.The animation is at an excellent level, there are contests, games, and competitions every day.In the evening, first there is a children's disco, then a concert or show by visiting artists or bands.One year there was a Todes ballet show.After the evening show, there will be an adult disco or themed performance.Everything is fine with solid four meals and drinks in bars.In general, I can recommend this hotel.The solid level is slightly lower than excellent.
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Анна
Level 6 Local Expert
May 30, 2024
We were at the hotel from 19.05 to 27.05, the hotel is excellent,the rooms are spacious,the repair is good,it is clear that they were updated recently,cleaning every day,the staff is friendly,the reception especially liked the work, special thanks to the manager Ersin,quickly and clearly solved all issues,also thanks to guest relations,especially to the manager Elena,it is clear that the person is interested in helping and prompting, I also liked the bar on the R floor, very tasty and high-quality cocktails, thanks to the bartender Eren, everything is at the highest level.The only thing I didn't like was the work in the main restaurant, it might have been the beginning of the season and not all the staff had been assembled yet, but many waiters were not quick and clumsy, now I think everything got better, because at the end more staff arrived and it is clear with experience, but for this I will not underestimate the stars, because in general the hotel produced a good the impression and we would come back here again.Thanks to Pappilon Zeugma!
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Алина
Level 2 Local Expert
December 14, 2024
A small but very cozy area. The family room was pleasantly surprised. The staff is trying very hard, the service is excellent. Of the minuses, probably only the ratio of the number of vacationers and places in the hotel - sun beds by the pool and on the beach, boarding in restaurants. If the sunbeds on the beach were at a distance from each other, it would be much better. Well, some distance from everything, although, for Belek, this is a common story.
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Владимир П.
Level 12 Local Expert
July 24, 2024
The most excellent hotel in Belek! Super compact! Very comfortable and cozy! Wonderful rooms! Cool bars! Imported drinks are top class! There is just everything, including even 18 years old! But you have to ask! Weak? For free! Don't skimp on tips! Everyone who serves you is awesome! The restaurant service is excellent! A great Italian team! Really! They're awesome! In a super Italian restaurant! A cut of meat on a marrow bone! You're going to die! All the dishes are wonderful! Try it! Restaurant service in the pool area! Lamb shawarma! Italian pastas! Potatoes with filling! A great hotel! I recommend it!
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Наталия Кононец
Level 5 Local Expert
October 21, 2024
In September 2024, I visited this hotel for the second time. I liked the hotel first of all for its Spa and the hotel staff. The rooms are large, comfortable, sound insulation is good in the main building, last time I lived in a separate bungalow, there is high audibility. The main restaurant offers a variety of dishes, there is a separate one for lovers of healthy lifestyle. La carte restaurants are worth a visit, they prepare dishes that are offered in the main restaurant, and you really feel like you are in a restaurant). There was an experience in another chain of Turkish hotels, where the la carte restaurants were the same as in the main, but the service was individual.
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Наталья М.
Level 5 Local Expert
December 12, 2024
A very cool hotel chain! It is optimal to rest in the spring, when there are few people…With children - all year round! Active animation almost all day, discos.... A great buffet at any time of the day. There is no point in describing an unforgettable vacation, it is better to come once and then, as in one of the best places to relax with children, to come annually
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Елена Уютная
Level 7 Local Expert
September 27, 2024
A small but very cozy hotel, I would like to have a more varied meal.... Although you won't stay hungry for sure. Shall we come back here again? Without a doubt!!!!! The rooms are cleaned daily, everything is clean everywhere, the evening animation is great, there is a good club for children. There are a lot of bars, a large food court and a burger joint open from 12-16 o'clock. Ice cream for every taste is open from 11 a.m. to 5 p.m. I would like to write about the sea separately..... not the cleanest, but definitely the warmest, the beach is sandy, and most importantly, the fish do not bite.
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Любовь Бутина
Level 13 Local Expert
July 17, 2024
The hotel is amazing. Clean, cozy, quiet. I liked the organization of the interior space (there are no crowds of vacationers, there were always enough sun beds, drinks / bars are located both by the pool and on the beach, and everything can be ordered without getting up using a qr code). The pools are large and clean. There is absolutely everything for children of any age (a paddling pool, tables in the restaurant, pots in the rooms). The room is spacious with a great view of the sea. Every day there is a very well-organized animation. Moreover, you can't hear music from the room, which is not a little important for recreation. A beach with pebbles at the entrance to the sea, uncritical. In general, the rest turned out to be excellent. If you want a quality vacation, this is definitely here!
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Ната А
Level 8 Local Expert
November 1, 2024
We are currently vacationing at the hotel (rooms 1515 and 1517).
We really like Papillon Zeugma, starting from the moment of booking. Dasha from the online booking department was extremely attentive, took into account all our wishes, personally checked on the day of arrival that our two rooms are located next to each other and on the preferred floor. Special thanks to her for this!
Also, thanks to Elena from the reception, who was very smiling and pleasant, told me everything and immediately took me to breakfast. The food and drinks at the hotel are of high quality, a diverse assortment of everything, and very tasty executed and served! Greens, vegetables and fruits are perfectly washed and laid out, which is rarely found in the main restaurant. The Mosaic restaurant staff tries very hard, not a single table is left without their attention. Even with a full landing, they cope perfectly well!
The bars and coffee shops here are beyond praise! The choice and quality of drinks for the most demanding taste! Coffee is chic and different everywhere, I advise you to try it at each location, which are decorated here amazingly!
There are now 4 Ala carte restaurants. So far I have visited 2 of them. We were particularly delighted with the fish Meyhana! Serving dishes and making them very tasty. Fish grill for 10 points! Thank you very much to all the staff who decorated the evening on 10/31/2024, advised the dishes and wonderfully decorated the table! Great fellows!
The rooms are quite spacious, clean and bright. A great mini bar, cosmetics pleases! The hotel itself and the whole area are incredibly beautiful, everything is very thought out here. Magnificent heated swimming pool, water park!
The sea is clean and still warm! The beach is very well maintained with a beautiful sand.
I would also like to thank the guys from Guest relation, who respond to every request and wish, are always happy to help you and make your stay here perfect.
While we like everything, we will spend another 5 days here.
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Илья.
Level 24 Local Expert
October 16, 2024
I've read negative reviews, I disagree.
Nice, big hotel. The territory has everything you need. Yes, the territory is not comparable to MaxxRoyal, but it is sufficient. Delicious cuisine, varied menu. The reception of the cafe makes wonderful cocktails that are in no way inferior to restaurants in Russia.
The rooms are comfortable.
The only thing missing was the pier. And with a full load of sunbeds, they are almost stuck (although they have never been left without them).
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Надежда Точилина
Level 8 Local Expert
January 5
Nice hotel, great rooms. We met and conducted at the highest level. The food is delicious. The downside is that the waiters can't handle the workload during the season, and we had to wait a long time. Burgers on the beaches are the most delicious ever tasted, we constantly remember them.I recommend anyone who has a burger joint to visit - I have never seen such a masterpiece in Russia (although I am not a fan of burgers at all)
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Арам Арет
Level 10 Local Expert
December 22, 2024
Overall, it's not bad, but:
1) No frills food. But not critical. You can't indulge in desserts. It's very monotonous.
2) We were at the end of the season and the hotel actually started to close when we were there. Half of the food court was closed in the middle of the rest, the refrigerators were removed from the beach, etc. It's good that the sun was not removed))
3) The Italian a-la card is a complete failure. So you still have to try to spoil the food. The worst and most harsh and tasteless in life are lamb quads and other dishes of the same level. We got up before we finished eating and went to the Swedish line, where everything is 1000 times tastier. We didn't go to another a-la card after such an experience in the first one.
4) The location of the hotel minimizes the possibility of walking to shops, etc. taxi only.
From the positive:
1) Pleasant territory
2) A good coffee shop
3) They say that there are very cool shows in the season.
4) Good fitness for a hotel
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Гоар Оганесова
Level 2 Local Expert
January 15
We had a rest with the children and were delighted.Excellent service,food, territory.The rooms are decent, cleaning was carried out daily.Excellent daily entertainment programs for both children and adults.Helpful staff.For children, there is a separate room with a children's menu, for the youngest, a mixture (never cheap) and various mashed potatoes in jars are offered (for those who are just starting to feed).
It is impossible to stay hungry, the dishes are for every taste.I didn't want to leave.This year we plan to visit the same hotel, but with a larger company.Recommend.
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Светлана Кадырова
Level 11 Local Expert
November 19, 2024
The hotel is good. The territory is not very large, well-groomed, green. There are many pools, there are for very small ones. The entrance to the sea is flat, the beach is sandy.A large green lawn with sun beds.There is a lot of food, around the clock, late dinner is served at 23 00. There are a lot of children! Even October is not a hindrance.It is a pity that there is no 18+ zone.
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Ольга Сигналова
Level 3 Local Expert
October 31, 2024
We stayed at the hotel from October 26 to November 2. The hotel is wonderful. Many thanks to all the staff for their attentive and caring attitude towards the guests. We liked everything. Starting from early check-in (we arrived at 6 a.m. and were immediately moved into our room). Everything was thoroughly told and sent for breakfast. Special thanks to the girls at the Spa. A talented cosmetologist Aigul gave me a therapeutic facial massage. After 2 sessions, I felt a tangible relief. Her amazing hands did something that no one in Moscow managed to do. I bow low to her for her help. We will definitely return to this hotel
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IG73
Level 16 Local Expert
May 27, 2024
The rest is just super, the territory is not very large, but everything is compact and everything has its own mini water park and a children's area, ultra everything includes a variety of alcoholic and non-alcoholic beverages of imported production, good varied food, once a week a stylistic mini holiday with an abundance of seafood. On the territory there is a separate pub with craft beer and an abundance of bottled imported delicious beer with snacks, well, fast food without it, a variety of burgers, hot dogs, pizza, etc. The beach is wonderful with a pier and swimming with Anton.
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Дарья Князева
Level 8 Local Expert
October 3, 2024
Rest at the end of September 2024.
I sincerely do not understand the enthusiastic reviews about the hotel. Alcohol is the cheapest imported, cocktails are delicious only in 2 bars (in the main building and by the relax pool). Qr codes for ordering drinks work in 1 out of 10 cases.
The rooms are tired. You wait 5 minutes for hot water at the tap. The water in the pools is frankly cold (they don't seem to be heating them now). Seafood 0, a couple of types of white fish for dinner. Normal food is only served during the buffet - the rest is either dry-boiled or deep-fried (and they say that any restaurant has a children's menu). A la carte stated that they work during the day, in fact only Italian. In the evening, only by appointment (what about the last century???).
There is one answer to everything - the hotel reserves the right.... But you write if something is wrong!
The service leaves much to be desired.
We vacationed in Ethno in June for the same price of accommodation - there were no complaints. Sorry for the time and money spent.
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Оксана Радованская
Level 4 Local Expert
November 4, 2024
A magnificent hotel! The service is on the level! The drinks are delicious , imported ! The kitchen is very tasty. There was not enough seafood in autumn . But there were Dorado , sea bass and lake trout . Shrimps, squid, etc. are only in a la carte , there are very tasty shrimp, sea tongue. The hotel is green, compact, very self-contained! It 's November , the sea is 25 degrees . We swim , it 's normal for us . The staff is polite, the terrace and lobby are amazing. I want to come back more than once.
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Юлия Носова
Level 21 Local Expert
December 12, 2024
We were in the summer of 2024 and we didn't regret a bit that we chose this particular hotel! The entire staff is smiling and ready to fulfill all your wishes! This is wow! Every bar/restaurant has a card with a code where you can leave a review, they respond quickly to these reviews and fix everything if something was wrong. There are mini refrigerators with water near the sun beds - sooo cool theme! The bar has a very decent selection of alcohol, the buffet restaurant is very tasty, the food selection is good. We liked it in ala maps too)
The rooms are updated every year - cosmetic repairs and it shows! Everything is nice! Children do not sleep on a folding sofa, but on a full-fledged bed!
The only thing is that we did not find a normal meal at 3 am, we went around everything, but there was almost no staff and no one could help with this issue. On the downside, children from the age of 8 + are a little bored, there are no slot machines, and the children's room is already boring.
Overall it's a solid 5! And we want to come back.
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Ольга С.
Level 4 Local Expert
October 21, 2024
A great small cozy hotel
Top-level service
Food for 4, I would like seafood
The staff are all smart
The beach, the sea- everything is fine
There are many children of different ages
Room cleaning for 5.
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Ирина Шалагина
Level 6 Local Expert
November 19, 2024
Service, staff,kitchen, rooms , cleanliness are excellent
The assortment in the restaurant is small, but everything is very high quality.it is a pity that there was no seafood even once in 2 weeks, except for red grilled fish (3 times )
, The meat is all kinds and delicious.
It is a pity that I was not on the beach of gozleme
The rest is great , everything is decent
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Яна Артамонова
Level 3 Local Expert
November 9, 2024
The delight of every day being in this beautiful place. Polite staff, beautiful rooms, an incomparable kitchen and the organization of the space around. Clean sea and just a beautiful equipped beach.
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Городской Сумасшедший
Level 18 Local Expert
October 7, 2024
We rested with a child for 3 years on October 1-14. The hotel positions itself as a luxury hotel, so there were more expectations from it than from an ordinary hotel.
The food is varied, but there is a very poor selection of seafood. In fact, these are 2 types of fish and that's it. The seafood a la carte restaurant has more octopus and more types of fish, but shrimp is even paid there. Why have they never given shrimp in a luxury hotel in 2 weeks? Although they are in the grill section next door every day
Regarding good service. He's good at off-peak hours. If you come to dinner at 7, then you have to run after the waiter. First, ask them to clear the table, then so that they do not forget to bring drinks.
There are a lot of residents in the hotel, but there is actually no territory. Therefore, all this mass of people is concentrated in a small space between the main building and the beach.
There are no sun beds on the beach at 10 a.m., only those in the sun.
Normal alcohol is only available in the bars of the main building. The rest are like the usual five.
This hotel chain is famous for its children's animation, but it did not actually exist. We conducted standard activities in a children's club, no more. There was no inflatable town or even a foam disco
These are the roughnesses for which you can reduce one star
The overall impression is still positive. The rooms are large and clean. I liked the sofa in the entire bay window and the electric drive of the curtains.
The hotel is not tired, apparently it was renovated not so long ago and it is well monitored. I liked that you can order drinks on the beach using a qr code. They carry it for a long time, but still a pleasant feature.
The sea and the weather in early October are great. It's sunny all the time, but not exhausting. Water +26, there were no waves
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Наталия Горшенина
Level 2 Local Expert
July 28, 2024
I like everything . Thanks a lot to all the hotel staff for the service in every sector is just fine: reception , lobio , restaurant , bar - everything is fast , high-quality and friendly . Special thanks to the bartenders for the cocktails and how quickly and masterfully they prepare them with a great mood and this is transmitted to the vacationers. I wish the entire staff of the hotel good health, well-being, prosperity and further success. Best regards Natalia. Moscow.
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Екатерина Д
Level 30 Local Expert
May 15, 2024
We rest for a week after the May holidays, the family in Zygma is a very good hotel. I like everything about the hotel from the moment I check in. We live in a two-storey room - clean, everything works, two bathrooms, convenient when the family is. The large pool is heated, it's super! The sea is warm.
There are many places to eat during the day - the burger is super!
Very attentive staff at the guest relay, respond to every request instantly!
There is a gym, open from 7 a.m.
The antimators are unobtrusive, but the animation is there.
There are good shows in the evenings, we usually don't go- but we liked it here, thank you!
The sun beds were not occupied - there are always free ones. Towels are on the cards, but if necessary, they are given anyway.
A taxi to Antalya is 50 euros))
I highly recommend this hotel, everything is fine!!! Thanks for the rest, I hope we will come back again
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Кононенко Алексей
Level 6 Local Expert
October 26, 2024
I will write it simply and briefly. The hotel is not just a luxury, but a real relaxation. It's just great.
Cuisine, alcohol, service, rooms at the highest level of assessment. High attention to detail in terms of serving guests and maintaining order, I personally observed a picture when a team of service employees quietly and imperceptibly wipe the leaves of palm trees placed in the lobby on floor G from dust. Bartenders speak at least 5 languages, they can easily mix up almost any cocktail or drink clean, while no one hides everything under the counter in plain sight. Do you want Jack, do you want balantis or absolute, in short, any drink from those that we consider expensive and high-quality. The range of the bar is not limited to the above. As well as the list of other buns and goodies that are in this hotel. What a gift from the hotel is worth to each guest, a gift perfume in the room at the entrance.
In short, in a place like Zygma you feel like something special.
Time flies by with a buzz.
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Anna Istomina
Level 12 Local Expert
December 30, 2024
I stayed at the hotel in May 2024.
Since I'm a tour agent, I know what to compare it with and how.
Papillon Zyugma is good.
The food is simply excellent. There is everything - several types of fish, meat, vegetables and fruits. Everything is perfectly cooked, there is no yesterday's food like today's, but in batter)))
The beach is gorgeous, there is service on the beach.
There are nuances in the number of rooms, but in general, everything is not bad either.
And what kind of robes do they have... mmmm
And a beer bar with 12 types of beer?
You'll rock.
The territory is large, beautiful, well-groomed, harmonious.
A multi-slide water park can be enjoyable on vacation.
Alaska's restaurants are beyond praise.
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Любовь Б
Level 5 Local Expert
February 4
Even out of season, in the last days before the hotel closes for the winter period, the service is top-notch. The food is excellent, there are 5 types of soups, fish, chicken, beef all the time. A children's menu with formula milk from 0 and jars of baby food. The animation was on for several days, the last week before closing without evening shows, but the kids' club was open until the last one))Great, well done, Harika, bravo,
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Дмитрий Булгаков
Level 9 Local Expert
May 29, 2024
A good hotel, two large swimming pools, 4 slides for children, delicious cuisine, the territory is small but cozy. The rooms are large, with unusual sofas. Clean, friendly staff, but not all! Bartenders are a separate category, they do everything with such a face, as if we owe them something and the preparation of cocktails takes place "after BIG sleeves". Everything else is fine 👌
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Елена
Level 5 Local Expert
October 2, 2024
Great hotel. We were greeted with champagne, checked in at 11 o'clock. The food is varied, entertainment every evening. Sometimes there are not enough places on the sun beds. Pay attention to this. It's cool that you can visit the a la carte restaurant 2 times, two out of four.
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Bennefit
Level 6 Local Expert
November 22, 2023
This is my love.
Top-class service.
Amazing attitude of the staff, attentive and caring. A wonderful coffee shop with its own pastry shop, a wonderful selection of alcoholic beverages and cocktails (all imported), excellent service on the beach (using quark codes for ordering drinks). Luxury rooms with sea views. If with a child, take 1 building, it's quieter there. We lived now in 2, it's a little noisy from the neighboring Gloria.
Animation on 4. Show programs were seen better.
I give the highest score for the Italian and Far Eastern la carte. Super beautiful and delicious. We come here regularly. For relaxation and service.
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Вера Будиновская
Level 4 Local Expert
January 28
A super family-friendly hotel, with no complaints at all, I especially note the food, you can find something to eat for even the most demanding tastes, including the little fastidious ones)
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Alisa
Level 6 Local Expert
December 19, 2024
When for the first time (June 2023) my family and I were in a wonderful hotel, we really liked everything!But for the second time (June 2024), the food in the restaurant became worse, there were not enough staff and tables in the restaurant, the chefs always over-dry the fish (
The room is cleaned every day and the mini-bar is replenished. The coolest thing is a huge sofa!
You can ride a banana or fly by parachute.
We really liked it, I recommend it!!
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Алексей Алексеев
Level 3 Local Expert
June 2, 2024
We had a rest in the middle of May 2024, the weather was cool, we traveled very comfortably with friends, each family had three children, there was something to do and where to spend time. The hotel has a large children's room. I meet this for the first time. Children from 5 years old can be left. We tried a couple of times. We left the middle children there. They really liked it. They had fun because there are enough different entertainments. There's even a room with beds where you can put little things to sleep. I liked the hotel. Cleanliness and order are well received on the territory. Every day, different animations and performances were attended by everyone, strangely enough, it was very interesting to watch the talented guys watched Michael Jackson's performance on the last evening. In general, everything was taken at the highest level for 7 days, it turned out that it was not enough in such a way and I recommend it to everyone no longer. Yes, there is a good gym in the complex with a swimming pool, so anyone who does sports will come in. Good luck to everyone and have a good rest.
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Константин Н
Level 11 Local Expert
November 14, 2024
We recommend you to visit. A very decent place. In terms of food, alcohol and entertainment, everything is very healthy.
The animation is unobtrusive, the staff is very responsive.
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Blonde_world
Level 8 Local Expert
October 20, 2024
For 6 days now in papillon , I wanted to write a review . This is our first time in the papillon grid. We've been wanting to come and try these hotels for a long time.
As other people write in the comments, a consistently good five - no surprises, I agree.
The food is of high quality, quite varied, but without frills.
Everything is very tasty.
The hotel itself is large and clean.
We took a two-room room in the main building, we have a large loggia, the second floor, but there is also a small view of the sea. The service is very good, we were satisfied.
There are many Russians and Germans too.
Russian, German and English are well spoken at the hotel.
The shared restaurant is clean and cozy.
Everything is provided in the room upon request, a pot was given, a cot was given, there are bathrobes and slippers.
There are good cocktails in the bars, well done guys, they try.
I liked that the children's chair was disinfected and covered with a film.
As always, the shows in Turkey are great.
The disco for the little ones is wonderful.
The kids' club is good, there are a lot of toys, they really work with children.
There is a playground outside by the pool,
There is a covered sand playground on the beach.
The hotel has several swimming pools. The territory is not too big but not small.
There is a beer house, there is beer on tap and there are snacks. The adult pool has a nice mini bar.
There is a good burger joint by the beach.
Of the cons, I would point out that I did not like that there was a lot of fast food by the pool, burgers, pizzas, hot dogs, only pasta from less food; I would like healthier food: other hotels had a choice, from healthy cuisine, there were dishes too.
The second disadvantage is the remoteness of the children's club, it is located at the very end of the hotel next to the water park.
It's inconvenient to walk to it, it's a long way.
A strange arrangement solution.
The third disadvantage . The paddling pool is very boring, there are no slides for small children, there are no splash pads.
We looked, we didn't even go there, although in other hotels we always spend a lot of time in the children's aqua park.
I mean a pool with slides for children 2-4 years old.
The beach is nice, yellow sand, but when entering small stones, it is not very pleasant for the first 2 meters.
Another approach to the beach is not shallow; it is immediately deep there.
It 's not that it won 't work for kids ; but it won 't be as comfortable as when the beach is shallow near the shore .
I will not say that the beach is bad: but we have seen better))
I still think this hotel is a sure five.
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Павел Сапогов
Level 9 Local Expert
January 24
We traveled as a family for two years in a row. Once to a villa with a swimming pool, the second time to a two-storey room. Probably it's time to renovate the hotel, everything is fine, but it's time))
The food is good, not great, but better than average. The beach is clean, there are always places.
But Turkey is not my thing.
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Анна Гейс
Level 7 Local Expert
July 3, 2024
A wonderful family-run hotel, good value for money. There is everything for children, and for adults too)) The food is excellent, the beach is good, the territory is beautiful, well maintained! But you should not expect anything special from the rooms, they are quite simple. Questions about tg astrumtur hotels
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Маргарита Н.
Level 3 Local Expert
October 3, 2024
We stayed at this hotel four times and will definitely return! Rest, service, food, service are all at a high level! If you go back, then to this hotel! The territory is well maintained, the staff is customer-oriented, everything is for relaxation!
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Sergey
Level 21 Local Expert
June 26, 2024
A comfortable hotel, well suited for vacationers with children. The child had something to do. Unlike other five-star hotels, there is good coffee, good cocktails, room cleaning every day, you do not need to catch and ask to be cleaned. The beach is comfortable and there are sun loungers. The air conditioner works strangely in the room in auto mode, sometimes it starts working without stopping and then it needs to be restarted by pulling out the card in the room. Then it works fine.
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trunovaya
Level 8 Local Expert
June 21, 2023
This is not the first time in this wonderful hotel! I am very pleased with the beautiful architecture of the building, the interior decoration, comfortable rooms, polite and professional staff. Several swimming pools, a water park, a children's club, separate villas with a swimming pool, a gym, a beauty salon, shops with everything you need on site. It's not the first time we've come, it's very cozy here! And the hotel also corresponds to a family one and indeed it is very good for families with children here, peace is not disturbed despite the fact that daily shows are also held (always at the highest level), entertainment for adults does not interfere with the rest of the little visitors of the hotel. For children, there is a children's cafe and a playground in the restaurant. There are several A La carte restaurants on site where you can enjoy a perfectly cooked lunch or dinner. The food is varied and, most importantly, the food is delicious here. There is a hotel nearby where we rested more than once, in general, the Rixos hotel chain was preferred before, so there may be more variety, but the food is cooked without a soul, sometimes I wondered how you can spoil something that cannot be spoiled. I am very glad that I once chose Papillon, a really decent and comfortable vacation without worries. There is a beer bar here, a very popular place. I was always glad that the hotel has a waiting area after check-out, where you can comfortably spend time before departure without extending the room. I can't remember everything right now, because I'm actually not a very whimsical tourist, but I appreciate convenience and know the difference between a good hotel and a so-so. So Papillon is really a great hotel where you want to return! Thanks to the administration and staff of the hotel for the warm receptions and a great time at the hotel, thanks to the people working here, the rest is really at the highest level! I recommend it!
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Виктория Варламова
Level 7 Local Expert
October 27, 2024
If you want to spoil your vacation, then come here.
The rating of the hotel is good, which we actually fell for, but in fact all this does not correspond to reality, Although, if we talk about the rating, this is not surprising: at each food outlet they bring you a card with a QR code and persistently ask you to put "5 points", however, not very much it is clear for what 😏
I would like to start with the fact that in the category of rooms with land view there is simply no double bed. How is this even possible in a 5-star hotel?! 🤨
In fact, the hotel is on the 4th floor and this is its maximum.
The food and its choice leave much to be desired: everything is very mediocre and tasteless.
Non-alcoholic cocktails taste chemical (hello, Yuppie).
Entertainment and evening program, as at a children's matinee 🤦🏼♀️🤦🏼♀️
The rooms are tired.
The declared heated water in the pools (which we also fell for) is cold.
Seafood is missing. There are only 2 types of fish constantly: sea bass fillet and river trout.
The service is also very lame.
If it weren't for morning yoga classes with an adequate coach and a clean, albeit cold sea, it would really be a pity for the time and money spent.
I strongly do NOT recommend it! 😤
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Наталия Тишкова
Level 6 Local Expert
October 18, 2024
We rested at the hotel for the 4th time, every time I want to come back again. The nature is beautiful, the century-old pine trees on the territory of the hotel are preserved in their original form, they are protected, cared for, therefore
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Азат Л.
Level 4 Local Expert
June 21, 2024
The hotel is just great!!! The staff is very friendly. The service is at the highest level. Upon check-in, we arrived early, we were placed in a waiting room where you can take a shower, watch TV, relax on the couch. A waiter is already serving here, who will offer drinks.
The rooms are clean and cozy. They constantly replenish the refrigerator with drinks.
There are several coffee shops on site, where there is a variety of cakes. The coffee is great.
The beer restaurant has very tasty and huge plates with beer snacks.
In the main restaurant, you can choose fresh meat or fish (salmon, dorado) and you will be grilled.
A burger house with very tasty burgers is open from 12 o'clock.
Ice cream is available all day long.
For small children, the restaurant has baby formula, purees.
The animation is super too! There was an awesome disco on Russia Day. The equipment was installed only for 2 days. We don't have such shows on City Day. We had a great time!!!
The beach is clean. There are no problems with sun loungers at all. Each one has a QR code to order a drink from the bar.
I highly recommend it!!!
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Вера К.
Level 4 Local Expert
September 30, 2024
We returned for the second time and did not expect that there is not a single heated pool, taking into account that the sea is stormy (swimming is prohibited) and the question: "where can I swim and swim?" last year at the end of August, the pool was heated. And there was a lot of entertainment for the children every day in the evening, they inflated trampolines, treats ... this year it's very simple. I believe that a hotel of this level as a "minimum" should warm up the pool for its guests....The water is icy, no one swims…
For regular guests, there is not even a welcome in the room... at least 20 nights you need to stay at the hotel for the "status" to appear…
The service in ala-kart restaurants is the highest....but there are a lot of questions on bars.. I will not come for the third time, I am very disappointed after last year.....room cleaning is poor, even with tips..
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Татяна
Level 10 Local Expert
October 20, 2024
Attentive staff, clean rooms, many restaurants and different food, high-quality alcohol, evening entertainment are present, but the territory is small.
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denis m.
Level 9 Local Expert
October 19, 2024
Review (rest interval first half of 102024)
I did not understand how the hotel got 5 stars and for the first time I come across such a meager all inclusive)))
We rested with two families in mid-October, I want to note that the season closes only on October 31,
but it has already been closed in this hotel since the end of September!
The food is scarce! If you want to eat the same thing for breakfast, lunch and dinner every day, then here you are!
Fruits that are offered to guests: apples, pears, green tangerines, rotten grapes, inedible watermelon and ripe melon in places.
It's the season of pomegranates, figs and others. Where is all this?! For breakfast, even oatmeal is not delicious! Everything ends all the time. Every day there is less and less choice of dishes. Although, I must give the cook his due! I didn't know that you can cook so many dishes from zucchini! That is, if you are afraid to get fat during your vacation and love zucchini, feel free to choose this hotel. About the rooms: they are very, very in need of repair and good cleaning! It's dirty!!! Everything is covered in dust, and, moreover, age-old! The bed linen is made of some kind of synthetic, the pillows are not comfortable, they can only be used for torture.
About the contingent:
redneck Germans make up the overwhelming majority.
Maybe we were so "lucky", but at the same time these descendants of Hitler rested with us, apparently, they are all "guests" of one German pre-trial detention center, judging by the Tattoo, and they were taken on vacation.
I have not seen such a bottom for 20 years in a row. Always drunk and screaming! I'll mark it!!! I didn't meet a single drunk and screaming Russian during the whole vacation, only pleasant and well-mannered people vacationing with families and falling into a stupor and bewilderment at the sight of this German cattle.
There are sooo many sick children and adults, there is always someone waiting for an appointment at the doctor's office.
If you are afraid of getting sick, it is better to choose a hotel less child-oriented. A child and an adult will get sick with a probability of 80%, even out of season.
It is difficult to give a hotel more than 3 stars. We had a rest a few years ago in a much cheaper hotel and everything was fine there, no complaints. And here is one disappointment. I can't say anything about alcohol, but orange prosecco was brought to me for the first time! Apparently, some kind of local exclusive! My wife was afraid to drink 😂 the smell of alcohol coming from the glass made her eyes water and her nose sting, she decided that it was safer to drink tea there, at least boiled water