ParadAvto
107 reviews
September 27
The level of garage service.
As part of THAT, I changed the antifreeze, the old one was already in a very sad state, when handing over the car, I asked that the system be flushed during replacement. The fatal mistake was not to look at the antifreeze condition when receiving the car, I only glanced at the level briefly.
As a result, after 2 months and 2 thousand km, I drove to a normal service for diagnostics before the trip and was very surprised by the news that the antifreeze needed to be changed - I look, and it's really black already, as if I had traveled more than ten thousand km.
I came to the parade of cars to find out how it happened, to which they replied that the order was only a replacement, without washing. Even without taking into account the fact that I asked to flush the system when handing over the car, apparently the master is so far from the car that he is not embarrassed to pour a new one without flushing after draining just the blackening old antifreeze. Well, the level of service - when I arrived with a question how so, the football begins "and I didn't take it, I don't know anything."
The result is a price of 150 rubles for knowing that it is better to avoid this place
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December 6
A specific salon, the manager seemed very closed. The impression was that they could only sell a new car, and then only change the oil and filters in it.
They could not read the 2019 car correctly, they sent it to a third-party organization. As a result, the diagnosis cost much more, but without result. I do not recommend it, only contact them last, despite the fact that they are official.
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January 2
I changed the chain for 1.5 BlueHDi to 508 Peugeot for Kolesnikov 38. It was the first time on the recommendation of the forum. I am impressed with the quality of the work, in particular:
- acceptance-transfer of cars, spare parts and maintenance from the manager at the height, everything is clear, attentive, with additional questions and answers
- the skilled approach of the craftsmen to what was during the repairs. If something needs to be changed, they say why, they explain
- the repair time, even taking into account additional work, corresponds to the stated ones. I was surprised when I was signed up for December 30th and in a day, as promised (even earlier), everything was done clearly
- the cost of the work is quite acceptable according to the market and the price-quality ratio
- the center itself looks decent, there is a comfortable waiting area for customers, free coffee, convenient access and Parking
- spare parts, liquids - everything was found, everything was in stock, what was not in stock - we quickly found
- managers work at a high level - record on the phone, call back on time, talk culturally.
I am satisfied, I will be served here. After replacing the chains, I drove 600 km, nothing came out.
p.s. : special thanks to manager Yuri and master Vitaly
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May 7
Excellent service, competent specialists.
Polite staff. Fast and high-quality work! It can be safely recommended for those who value their time!
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June 5
I contacted the service station about the problem with AbBlue. I got a very adequate manager. I got to him the second time. Well done! I put everything on the shelves, gave good advice and generally liked everything, I'm sorry I don't remember my full name. By appointment, they took the car on time and dealt with the problem in an hour, well done!
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February 17
The normal branded service of French cars with all the consequences in the form of high maintenance costs and unwillingness to look beyond the rules of troubleshooting. Separately, I want to note the level of service, the service manager (or whatever they call themselves) - he looks like a person who is always tired of people, he has no place in working with people, the other, on the contrary, is pleasant to communicate with (I do not name names, but when contacting you, you will immediately understand who is who).
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February 4
We are looking at the car. We visited the salon a second time, to consider, clarify, and ask. For the first time there was a manager Pavel with a height of 1 meter 84 cm. Talkative, smiling, charming, positive.
And the second time, Pavel was not there. As soon as the young man found out that Pavel was already working with us, the employee lost the desire to talk to us. The answer to all the questions was something like this - "talk to Pavel," which really happened to be not working that day, and we specially came to discuss the details.
I was surprised by the sales methodology. No one needs the options of the multimedia system, except for 'youngsters who bought a Tesla in their 20s', 'we don't put things like deflectors on.' I.e. additional options and service are not advantages, but useless buns. A bunch of engineers and marketers who came up with all this, people are unprofessional and generally strange. They offer some dubious knobs to the whole world.
Result. Pavel - well done, we'll come back. And a colleague for reforging
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April 5
On 28.03, the car stalled at the shopping center opposite, the nearest service station was this, on 29.03 they pushed the car, said it was a queue, wait for the call. The next day they called, they said that they were draining the injectors back, because of this the car would not start, diagnostics was needed at the stand. I arrived, clarified which of the nozzles drains, the answer is "everything". Scratching his head, he took the car and went to the nozzle diagnostics, where, after checking them at the stand, they were informed that everything was fine with them, but the matter was with the fuel pressure regulator, respectively, the question was, how was the diagnosis carried out and what was the money paid for?? Diagnostics you have 57.5, removal-installation-diagnostics of injectors (in another service station) -200 rubles. All this was given away to nowhere.
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April 5
I am contacting this center about car maintenance. Therefore, I can only objectively evaluate the service. There are no complaints about repairs and maintenance. The prices are reasonable. The stated repair time is respected. There is a waiting area, a coffee machine. In addition, there is a small shopping center within walking distance, where you can also pass the time.
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February 8
When I applied for repair and replacement of parts, I agreed with the manager.
Additionally, we examined the suspension for free, although I initially wanted to skip this procedure, because I know where and what to do. And I also asked to assess the condition of some units of the unit, where they told me in another service station that they needed to change, but I doubted and they confirmed to me here that the part is in good condition and replacement is not needed.
They called me back to solve some nuances and coordinate with me before continuing the work.
I am satisfied with the work, it was done carefully and there are no comments, adequate prices for services than some service stations.
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July 11
Excellent service, great staff. I would like to thank Vitaly Borisov separately
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April 30
Very polite staff, it was necessary to rent a parking space, so they allowed it without a registration certificate, it is impossible in state parking lots. The employee showed everything personally, they left a pleasant impression about themselves.
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March 19, 2023
Good service, no complaints, everything is clear, on time and to the point, in non-standard situations they find a solution to any problem and a way out of any situation, there is coffee, a waiting place with charging, free Wi-Fi, a place for children, special Thanks to the head Andrey Evgenievich and manager Artyom)
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October 19
Great service for sane money. I'm servicing a 2013 Toyota Corolla there
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February 27
A very good service station. Polite staff. The prices are not biting. Coffee is free. But only for the best customers))
So far, I have not found any disadvantages.
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February 1, 2023
Super service. I've been serviced for a year now. Everything is according to the rules without cheating. They are looking for compromises, especially now when there is tension with delivery and availability of spare parts. They are looking for a convenient time to record. In case of emergency, we are ready to accept immediately when fully loaded. I would especially like to mention Yuri Gusev. Who always answers questions even outside of business hours. In short, their reputation is important to them and they value your time and money.
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August 2, 2023
At this service, I change the timing belt for the 3rd time, this time they unscrewed the stud on the tensioner and could not put it back during assembly, a representative of the service called and offered to walk behind the stud on Leshchinsky, it can be seen in previous replacements at the same service they did not observe the tightening torque and turned out the thread in the aluminum head.These are the masters who work, it's sad (they voiced that they are not gods), but it's a pity.I do not recommend it.
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October 15, 2022
I have contacted you several times about car repairs. Always with high quality and on time. Friendly but human service. The staff is attentive, trying to understand the problem and help. The prices are very reasonable for an authorized dealer. I recommend
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February 25, 2023
I'm servicing the car here. The prices are affordable, the staff is polite, coffee and tea are freely available. There are no questions about maintenance either, the filter oil is really being changed, you can see how the work is being done through the transparent gate from the street side. They don't write unnecessary work in the outfit.
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September 14, 2023
I have been repairing my car in this service for a long time. I recommend. They repair it perfectly. It's nice to give and take your car. Installment cards are valid.
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October 21, 2022
It's a terrible place. We ended up here because the car didn't start next to them. We came with a problem, the starter is not working. We conducted a diagnosis, they say "the starter is working, the engine is jammed." We gave a lot of money for a tow truck to get to a normal specialist who changed the starter and everything works. The engine is in perfect order. The question is where did the workers look and what did they take the money for?
I want to add a review after a while. The company went to the meeting and returned the money not only for their services, but also received compensation for additional expenses that were incurred due to an employee's mistake. They also apologized.
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November 23
Fast and high-quality repair of UAZ cars
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February 12
Intelligent and attentive craftsmen. They work quickly, politely, and look for a solution.
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September 20, 2023
The quality of the service and repair is normal, the attitude towards customers leaves much to be desired, calling the service as in Smolny, waiting on the line for about 20 minutes
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July 20
Excellent service, I recommend it
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August 9, 2023
Polite and competent staff, attentive attitude to the client. The interest in the final result.
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September 27
Excellent service 100 out of 100!
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August 17, 2023
I have been serviced for 5 years. Excellent service. Always quickly and efficiently.
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November 16
Cool guys and experts
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December 27, 2023
Issues are resolved very quickly and politely (we ordered a dealer's certificate).
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July 31, 2023
I agreed on the time in advance, arrived on time and told what the problem was and what needed to be done (it's not the first time I've encountered it, they've done it before). We agreed that I would pick up the car within two hours. What do you think they have done during this time, that's right - nothing. Why? Because it's lunch. Why lie about what they would do in 2 hours?
The master receptionist (liar) Starinsky A.A.
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June 23, 2022
I was refueling the air conditioner for my car. Everything is by appointment and by time. The job is great. The staff is friendly. I gave the car away, drank coffee in a nearby cafe and had no problems for 2 years
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July 6
It takes a long time to accept a car for so on
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November 26, 2022
A good hundred. The prices pleased me. The staff is polite, they work quickly and efficiently. I will continue to be serviced by them
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November 26, 2022
There was a bitter feeling of a deceived person who was deceived for 1,500 rubles. Nothing was grimacing and the car was not rocking, but in the end they called and said that both springs and shock absorbers needed to be changed. When the car is disassembled with the doors closed, whether something is changed in it or not, whether there was a problem at all remains a mystery.
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December 17, 2022
Good service.Artem Demidchik is an excellent service specialist, I recommend it. Excellent attitude to customers . The waiting time was expected)
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November 30, 2021
I've read a lot of negative reviews about this place.
I bought a car there myself. Maintenance and clearance, including the offer of various options for resolving the situation and options at the highest level. All the staff are very pleasant and competent. I talked with Alexey and Diana. Professionals in their field and pleasant people!!!
Only positive emotions remained from the whole process of communicating with Paradauto employees! Everything is great!
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August 6, 2023
Excellent service station... sometimes the price for work and spare parts is cheaper than other service stations...
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November 30, 2021
The only good ones are the staff who can speak beautifully. The problem has not been solved. Plus, there was an additional problem with the car. It is after the service. The spare part was not mine. And it is marked with a marker in the problem area. It turned out to be impossible to prove this, because video recordings of the masters' work are stored for a short time.
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December 6, 2021
We bought 2 cars in the Parade of cars. The registration is prompt, bonuses upon purchase, competent and courteous staff. Alexey was engaged in the sale, I recommend everyone to contact him.
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April 16, 2021
Unfortunately, my entire conversion experience is unsuccessful.
1.I applied to do SOMETHING on the C4 Grand Picasso I signed up in advance. (Stated by the service) in the morning at 10 left the car. at 14 :30, they called and reported that they were ready. At 15:00 I arrived by taxi. The car was ready at 18:10!!!!! In the morning I left for Grodno and my car tells me that I need to do SOMETHING!!! It is not fate to reset the counter. Next, my car informs me that my engine is faulty! I almost got to Grodno) Well, at my own risk, I returned to Minsk and arrived in the morning for diagnostics. The car was taken away at 10 a.m. at 13 they still did not know what was wrong with it. He took the car away to Sverdlov. A malfunction was found there (the iolis tank pump) was replaced.
2. Ordered a windshield. We were warned 2 months ago. delivery. it took 2 months. I called to find out when to wait approximately. They said 5 minutes, we'll call back and write down the order number. They called back about 2 hours later) I already forgot. They reported that the glass had arrived! I am very glad to ask when can I do the installation? They called Saturday the 11th morning. the car will be returned after lunch on Sunday. Signed up... In the morning I found out that there were things to do at the entrance and called to cancel the installation.. he asked if I could come and pick up the glass for installation elsewhere, they answered positively! I'm ready, I'm waiting... in the process of communication, it turned out that the glass was in another warehouse and would be at 15:00 in the afternoon. OK, I'll come and pick it up..)) I left, arrived at the office and the spare parts manager calls me and informs me that the glass is not mine!!And that they were wrong! To the question how so? I got a super answer - only those who do not work are not mistaken! I couldn't find an answer)) I'm waiting for the glass... I don't even know how it will end)))
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August 17, 2021
I needed a certificate to establish the exact date of production of the car. We wrote to the post office, in response to 2 days of silence. We decided to call ourselves, gave another mail, dropped the wine, sent a certificate with errors. We're calling again, telling you to fix the mistake.they send it a second time, again with errors. We are calling for the third time to correct the error, they answered on the weekend they will not make a certificate, let's do it on Monday.as a result, they paid money for the certificate, but it is still missing.the service is on top!
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October 13, 2023
Fast, inexpensive, high quality.
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July 20, 2022
The owner of the Citroen C2, the staff is beyond praise, the attitude is great, I recommend it!
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May 20, 2022
Fast, calm, very professional.
Convenient check-in.
Polite staff.
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July 8, 2022
The procedure for the departure of exhibitors is disgustingly organized , as in an undeveloped eretria , three hours of waiting for a stamp , for a star , it 's just insanity
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May 28, 2022
Good customer service, quickly signed up for THAT. Qualified and friendly staff!
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November 28, 2023
We solved the problem quickly, I recommend it.
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June 27, 2023
Super service . One of the best in Minsk.
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August 3, 2021
I signed up for a comprehensive free diagnosis, the manager called back, answered my questions about what is included in the service that a full diagnosis, including electrics and engine condition, and in fact refused to do all this at the acceptance, they only did suspension diagnostics. M- Marketing...)))
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