On the one hand, I like this branch: it is located in the city center, often with good exchange rates, and periodically interesting deposit options. But there is one disadvantage- the lack of information about the break of the specialist and the exchange office on the sign on the street. If you don't know when they have lunch/break, you run into lunch and have to wait. According to the specialists, there doesn't seem to be a clear break time at all (I didn't find any information either on the website or on the department's stands/folders). They came at different times, and found themselves in the absence of a specialist on the spot with a "break" sign. When did she leave? How long is the break? That's why the star was shot. When there's only one specialist at the reception, you have to wait. In the absence of a specialist, they can send me to the department at 11 Gogol Passage (but if I came here, it means I'm more comfortable here). Otherwise, there are no questions. The staff are usually polite

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Светлана Владимирова

Level 3 Local Expert

Good afternoon, there are few times when you want to leave a review, but this is exactly the bank where customer service is different at the level that you are well treated. I would like to single out employee Karina . A friendly girl, quite stress-resistant in the field of questions, answered all the questions and suggested how it would be better.

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анна гадирова

Level 2 Local Expert

Hello. A good bank. Good specialists. I would like to express my gratitude to Karina, a specialist. A wonderful girl. She explained everything clearly. I helped with the problems and questions that arose. There were questions about lending and issuing a bank card. Now I know which loan I can get on the best terms for myself. Thank you and Karina

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Paritetbank

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