The disgusting work of the support service. Money was stolen from the card (operations took place without 3D Secure). Instead of helping to block the card, they began to behave disgustingly, constantly accusing me. They did not give full information (for example, the only proposed option was to reissue the card for $ 100, but what about the cards for $ 5 - IN ANY WAY???; or to challenge each operation for $ 2-5 - each challenge is $ 20 per operation, operations 134 - i.e. $ 2680 so that they get up and start analyzing what what happened???) Total incompetence of employees! I am attaching a photo (errors and typos due to stress - 50 hours of communication with operators)
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Gop Lop
Level 5 Local Expert
May 10
I really liked it.
Attentive staff, work quickly and efficiently.
A pleasant exchange rate
Electronic queue.
The room is clean and beautiful, pleasant tones.
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Юрий Белов
Level 2 Local Expert
November 5
I applied to this bank for advice. I would like to thank specialist Daria for the high-quality service and polite attitude to the client.