Positive:
Conveniently located
The pleasant interior of the entire hotel
Nice room interior
The buffet
Minuses
Price, for the price of a normal or superior room in most hotels of this class in Moscow, here you are given a standard room.
The standard does not include:
Slippers, toothbrush and toothpaste,
Individual soap soap.
As a universal soap, there is a dispenser hanging in public restrooms.
The sealant in the shower is in a fungus (this is often found in hotels, but usually hotels position themselves lower and there is clearly less fungus, they change the sealant more often)
Initially, the pleasant exterior of the room is spoiled by a dead carpet, under which the crumbled screed number 603 or 605 I do not remember.
The impression of the hotel is twofold, it doesn't seem to be bad, and the staff is friendly, but I understand that the owners are greedy.
See original · Русский
Игорь Витальевич
Level 13 Local Expert
October 18
A good Hotel in the Capital of Donbass. Good service and staff. A convenient location, namely the center. Near the park , boulevard, cinema, shopping center. There is a place to walk and eat. There are a large number of cafes within walking distance, there are several restaurants.
See original · Русский
1
Sofia Belaya
Level 5 Local Expert
November 10
I am familiar with the Park inn hotel chain. This is the first time in Donetsk.My hopes were fulfilled. Everything is great. Starting from the girls at the reception, they quickly settled in, brought a vase for flowers quickly at my request, the room was clean, cozy, warm, the pillows and mattress were excellent, the water was only boiling water at times, but this factor, of course, should not be found fault with in Donetsk. there is a refrigerator in the room, although in previous reviews they wrote that there is no kettle, there are no blackout curtains, parking is large, breakfasts are the same but sooo delicious, there is a small gym but equipped with necessary equipment, since sports every day is a necessity for me, it is not included separately in the price.The coolers are on the floor, I didn't use the TV. The guard is in a neat respectable appearance.There are Pushkin Boulevard and restaurants nearby, although it's great to eat at the hotel, and they bring it to the room too.shopping malls are 800 m away. There is a pharmacy nearby. I will definitely live here next time I come, as I really liked everything. Thank you very much for the accommodation. I booked via telegram, very simple, fast and easy, without any prepayments.
See original · Русский
1
Владимир А.
Level 7 Local Expert
October 28
Okay, it's beautiful. It's nice overall. You can say it's a cool hotel. 4 for the fact that there is no refrigerator (!!) in the room and a kettle (I like to drink a lot of tea), perhaps because of the restaurant at the hotel, eat there). But there is a cooler on the floors, which is already very good. There is hot water (this is a luxury for the city). Parking is huge near the building (side, front)
See original · Русский
Егор Мухин
Level 4 Local Expert
August 16
Stay at this hotel with your family. A magnificent hotel. Polite and, most importantly, fast staff, excellent cuisine, clean rooms and a wonderful layout of the hotel. We will definitely check into this hotel if we go there again!
See original · Русский
1
1
Инкогнито 0330
Level 4 Local Expert
October 10
Topchik Hotel 👍🏻
Polite staff, spacious rooms, freshly renovated, everything is clean.
The bed linen is steamed, starched, and the towels are crystal clear.
The territory of the hotel is well maintained, the breakfasts are delicious.
See original · Русский
1
Дмитрий Мельников
Level 14 Local Expert
September 28
Convenient, fast, and comfortable for short business trips. The location is excellent, the service is excellent, clean, tidy. Beautiful boulevard, within walking distance of cafes/restaurants, pharmacies, shops...
See original · Русский
Анатолий Пудов
Level 15 Local Expert
August 9
Nice hotel! The entrance and parking are convenient. The rooms are clean. The staff is friendly! Breakfast for every taste. Turning off the cold water at midnight was a surprise for us (we checked in late). But this is not the fault of the hotel, but the shutdown is going on in the city. As it is, everything is fine. I recommend.
See original · Русский
Антон Бессонов
Level 2 Local Expert
November 12
Guys, well, with all due respect, with all understanding of the complexity of the situation in the city of Donetsk (in which, by the way, I, like you, dear hotel owners, live and work constantly, I've needed a hotel for about seven years to settle my father, who came on business), this hotel pulls on 4* according to Russian standards only in terms of the cost of its services.
In the autumn of 2024, a single standard (the most affordable room) with breakfast (a buffet of an average level of sophistication, more on it later) cost 7,100 rubles. The room is WITHOUT slippers, WITHOUT bathrobes, WITHOUT a toothbrush and toothpaste, WITHOUT a kettle, WITHOUT a refrigerator...
Four stars? Seriously?! Is it even worth three?!
Yes, it's clean. Yes, carefully. Yes, it is heated. Wouldn't it still be clean and tidy for 7,100! Moreover, the room is small. Getting out there and heating it is a simple matter. The room, of course, is cleaned regularly and thoroughly, it is noticeable. But hardly anyone has been actively engaged in interior renovation since 2014. And this is also noticeable.
In Rostov, for the same (if not for less) money, there will be a room with all other sizes and a different class. With plasma on the floor-walls, with sleek new furniture, with all the necessary accessories.
Guys! In Moscow, for less money, you can find a room of a completely different class! Formally, of course, it will not be a four-star hotel, but three honest stars will put Donetsk fake three-star hotel on both shoulders.
Oh, yes: there is water in the hotel almost around the clock. For Donetsk, which has been living in a dehydrated state for the third year, this is, of course, a top class.
The buffet is passable. No more, no less. But what hurt most of all: after taking my father to the table, I decided to unobtrusively treat myself to rice with vegetables and cabbage, reasoning that, taking into account the cost of the room (and taking into account the fact that dad put some real meager on the plate), they would cover my eyes a little.
No! The vigilant staff immediately asked if the young man who did not live in the room would pay for breakfast. To be honest, I swore and went to wait for my father in the hall.
According to the protocol, of course, I was wrong. But as a human being, I still think that in this case it would be possible to be more loyal. I didn't row with a shovel, not to mention that my father didn't eat much either.
By the way, the variety of herbs for a buffet breakfast, as it turned out, costs 1100 rubles here (when I rented a room, I was not told that I could order it without breakfast; already at the hotel I saw that according to the price list a "clean" room without food is 6 thousand rubles).
The saddest thing is that for a city hotel service, this situation is typical. The Park Inn is quite a typical Donetsk hotel, with typical qualities for all our other hotels.
What is the conclusion of all this? If you are the owner of a hotel in Donetsk, DPR, in order to inherit the Kingdom of Heaven, it is enough, I think, just to work at FAIR PRICES. You don't have to be a saint. No need for feats. Just work as people work in normal cities of the Russian Federation. And you will be rewarded in heaven. And during his lifetime, I'm sure, too.
See original · Русский
1
Рустем Тухватуллин
Level 10 Local Expert
December 1
Excellent service, service, rooms, staff, excellent restaurant and a good tasty menu, the food is very tasty! Well done to everyone who works there!
See original · Русский
Александр Борисович Оревков
Level 5 Local Expert
August 22
Great location, really solid foursome, slightly shabby (just a little bit). A good restaurant with decent cuisine. The staff lost their skills a little, they never cleaned the room in two days, there was no information in the room how to contact the reception. But it was clean at 5. Quiet, everything worked.
Great hotel!!! Super service, polite and attentive staff, excellent cuisine. The rooms are clean and cozy. The rooms have everything for a comfortable stay and rest!!! Thank you for your hard work!!!
See original · Русский
1
Калита Жанна
Level 8 Local Expert
July 14
The cost of a 2-bed room with separate beds is 7000r/s. Buffet for 1 person - 1100r. I would like to ask: "Are you completely arrogant?" The room is usually small. Old renovation. there is no update. There is NO refrigerator in the room!!!! There is NO hot water! The button of the Viega toilet is LEAKING! Water from the shower leaks onto the bathroom floor. There are no mats. There are not even clothes hooks in the bathroom! The towels are old and washed! Mattresses are terribly uncomfortable. The pillows are old lumps. In the heat of +38 there are not even blankets, but there are BLANKETS!!!! BUT 7000-8000-9000r/s per room - THERE IS! Guys, the competition will get better very soon and you will be left with a broken trough with this attitude. I don 't advise anyone . It will not always be possible to drive the old one.
See original · Русский
5
Дмитрий Калинин
Level 7 Local Expert
June 25
Great hotel! Convenient location. Free WiFi. There is a good cafe and a bomb shelter.
It is forbidden to enter the territory with weapons.
See original · Русский
Елена Кравец
Level 3 Local Expert
May 23
Do you want an honest review?! I am currently staying at this hotel. One of the advantages is a good location, cold and hot water constantly, a very good kitchen. Cons-terrible Internet, mostly it just doesn't exist, dirty windows (it's May now), there are literally cobwebs behind the curtains on the windows, the curtains themselves don't wash either. There is no refrigerator in the room, although there is a place for a built-in refrigerator. For those who do not stop for 1-2 days, it is very inconvenient.
See original · Русский
6
3
Василий Письменюк
Level 16 Local Expert
October 8
A great hotel. Of course, not 5 stars, but everything is very good. Delicious breakfasts. If you do not have time for breakfast, you are given a ration. I recommend it!
See original · Русский
Сергей Михайлович
Level 17 Local Expert
August 23
A wonderful hotel. When the Ukrainian Nazis are thrown away from the city and the problem with water is solved. This city will once again become the pearl of Novorossiya.
The hotel is very good and its employees make every effort to ensure that all guests are satisfied with the hotel!
See original · Русский
2
1
Ванька Чепанов
Level 4 Local Expert
November 15
Adequate price, delicious cuisine, always clean, wifi does not always work well, there is always hot water
See original · Русский
Александр Купцов
Level 7 Local Expert
November 11
The only plus is the breakfasts.
The mattress is one big minus.
The room has been renovated since 2010 (approximately) and requires attention, as you understand.
There was almost no hot water on the 6th floor.
But there was rust from the faucet.
And the audibility in the rooms, as if they were staying in a motel.
The hotel is normal, but not for this price tag…
See original · Русский
Александр Смол
Level 9 Local Expert
June 4
I have not been to other hotels in Donetsk, but I really liked this one. Yes, there are nuances, but the time there is not the easiest.
It is perfectly located, there is a park nearby, there was water, the restaurant downstairs is excellent.
See original · Русский
Антон С.
Level 5 Local Expert
October 21
The rooms are great. The staff is friendly and caring. The room is always clean. Excellent breakfast.
See original · Русский
Сергей Брекотин
Level 9 Local Expert
November 15
Considering that this is Donetsk, everything is on the level. Nice restaurant downstairs, clean. The rooms are spacious. But in order to get soap, you need to put pressure on the soap dish. I didn't understand it right away.
See original · Русский
Павел Чуралев
Level 9 Local Expert
November 7, 2023
A nice hotel untouched by the war. Polite and courteous staff, for which special thanks. Always clean. Delicious dinners, even pleased with the prices of beer. There is always hot water, although not every day in the city.
See original · Русский
1
Виталий
Level 6 Local Expert
June 20
Standard, six thousand rubles. There is no soap in the room, you have to ask. I'm not talking about shampoo at all. It was said that he was only in VIP rooms. They offered to walk to the store. The only thing that pleased me in all this mess was the restaurant. THE KITCHEN IS VERY DECENT, THE WAITER SERVICE IS ABOVE ALL PRAISE. MANY THANKS TO THE GUYS RESPONSIBLE FOR SECURITY.
See original · Русский
2
AL I
Level 11 Local Expert
September 25, 2023
My respect to the Radisson network, working in such a complex city requires a lot of courage in our times. The staff are great fellows!! Everything is cleanly politely good. The prices are adequate. All conditions. Develop guys and keep the bar. Donetsk and all of Russia need you.
I recommend
See original · Русский
13
compash
Level 7 Local Expert
October 1
Very expensive for such a condition. There is black mold in the bathroom, ceilings with cracks, the furniture is all tired, worn, the mattress is a hundred years old at lunch- all sagged, the carpet with holes. Not all rooms have a refrigerator, the plumbing is crying already, the sinks are clogged, but they will always meet and smile at the reception. If it is possible to find another hotel, it is better to do so.
See original · Русский
Лена
Level 3 Local Expert
October 5
The price-quality ratio is completely inadequate. The unpleasant feeling of visiting. There were no bathrobes or slippers in the 7000 room (and the floor was stained). The feeling of an old place, with not the most pleasant smell.
The reception staff is wonderful.
See original · Русский
1
Андрей Майданов
Level 11 Local Expert
August 22
A well-known hotel chain, excellent service, convenient location, delicious breakfast.
See original · Русский
Андрей Романов
Level 16 Local Expert
March 23
A wonderful hotel. We stayed between March 20 and 21, 2024. Large parking lot.Friendly staff.Spacious and designer rooms.Delicious breakfasts with a huge selection of dishes.
See original · Русский
Виталий Шипило
Level 11 Local Expert
October 11
Good hotel, convenient location. But for such prices, the interior needs to be updated in the rooms.
See original · Русский
Алексей
Level 8 Local Expert
July 19
Well done. When it was 21.06-23.06, 20 Hamers arrived in Donetsk. 12-14 pieces were taken by air defense (I heard explosions in the air). They asked at the reception :- Isn't it scary? The lad replied:- I'm a veteran...
See original · Русский
242282 Клименко
Level 15 Local Expert
November 11
The city has been through a lot, but this hotel always keeps the fat high! Well done!
See original · Русский
Геннадий Михайлюк
Level 7 Local Expert
May 17
In principle, it's not bad, BUT the linen and towels are tired, the lack of a refrigerator in the room is very annoying, thanks for the kettle. The staff at the reception are polite and helpful. Room cleaning is of high quality.
See original · Русский
1
Anton Umnikov
Level 5 Local Expert
January 31
Polite staff, very good breakfast, price from 7000rubles, but at the same time a little old linen and a towel, on the 6th floor the roof leaks in the corridor. The price is not small, but still I would like the hotel to be better supported for this considerable money
See original · Русский
4
Артем С.
Level 8 Local Expert
May 17
Great hotel! It is clear that the service is lame, but here the whole correction for ITS own would be quiet and calm, then I think there would be a service. I liked the food, everything was great.
See original · Русский
Sanan B.
Level 3 Local Expert
April 8
We stayed from 04/8.24 to 04/9.24 in a suite (11 thousand per night) this is the most expensive one.
Upon check-in, it turned out that there was no hot water - they gave it 1.5 hours later, then the air conditioner did not work, and in conditions when the room was angular and the windows in the floor in the room were like in a bath. Everything was completed by a non-working refrigerator, which they promised to replace the next day.
The staff helps out a little - courteous and pleasant.
See original · Русский
4
Любовь
Level 10 Local Expert
January 20
Very nice hotel, cozy and clean. The staff is friendly (though not all of them) there is a room for sports activities.
See original · Русский
1
Евгений Викторович
Level 15 Local Expert
March 13
Everything is great! We were very pleased with the service and cleanliness! Pleasant polite staff, high-quality drinks at the bar! Food, reasonable prices, everything is at a high level!👍👍👍 When I come back, only Park Inn!
See original · Русский
2
Анна Данилина
Level 9 Local Expert
November 8, 2023
In general, not bad for this difficult time. There is water, the bed is clean, but of course the towels have long outlived themselves, terrible color, look like used. Breakfast is good, there are fruits, juices, cottage cheese, porridge, sliced cheese and meat, eggs in three versions, vegetables, seeds, nuts. Nearby there is an alley, a park area. It was relatively quiet, but the remnants of broken glass after replacing the windows were noticed by me. Large parking for cars.
See original · Русский
1
1
Андрей
Level 9 Local Expert
July 30, 2023
I have not lived in other hotels in this city. The interior of the hotel has still retained its former appearance, but it is already beginning to "get tired". Convenient location, on the edge of the park area. A significant disadvantage is that one of the central streets is located nearby, the seals on the windows were worn out over time, so from time to time you had to clearly listen to the noise of the night city
See original · Русский
Кристина Миханошина
Level 7 Local Expert
October 5, 2023
A very good hotel, the main thing is that it seemed very safe despite the location. Friendly staff, delicious food in the restaurant.
See original · Русский
4
Вячеслав Андреев
Level 14 Local Expert
May 25
A normal hotel, cleanliness, order. There is no hot water at night, there is WiFi, a restaurant at the hotels, located in the city center. There is a curfew at night from 23 to 6.00 am.
See original · Русский
1
Евгений Демченко
Level 5 Local Expert
May 2
The buffet is small, but with a sufficient amount of food. In the room, (for 6K) there are no slippers, a refrigerator, there are problems with the TV (the remote control did not work, the channels were not configured).
See original · Русский
3
1
yulya larina
Level 6 Local Expert
September 28
for 8 thousand, to put it mildly, it's not a delight..)
the bathroom seems to be smoky, the ventilation temperature (?) not adjusted, the window did not open, one stick of sugar for two, the second one was torn for us..)
there is no coffee
, food for 3.5
the mattress is hard, both could not sleep on it 🙂↕️
body lotion dated (bottom) 2011..if this is not the production date, then what.. there was no other date on the jar
, thank you!
the button in the toilet is stuck (number 424)
there was a long brown hair lying on the floor, apparently it fell from a bathrobe or towels, also not very tasty 😊
See original · Русский
Ирина Берман
Level 20 Local Expert
August 11, 2022
A good hotel, compact, spacious room, comfortable bed (mattress), TV, hairdryer, water (2 bottles of 0.5 liters were brought every day).
But there are disadvantages that I don't want to keep silent about.
There was practically no water in the room (in the shower), inconvenient soap dispensers, washed terrible towels, the water in the sink is flowing rusty.
If we talk about the water supply, that there are restrictions, then why not warn the guests about it?
The cost of accommodation is 6000 rubles / day and the reception does not even warn that the water is supplied according to a special schedule.
Then it would be possible to organize cubes with water on the floor! On August 9, a delegation of foreign journalists arrived at the hotel. I even wonder how they got the information about the water supply to the room!
The breakfasts at the hotel are meager: the Swedish line, you will not stay hungry, but you could supplement it with several items.
Thanks a lot to the maid for returning my forgotten laptop when I checked out.
See original
8
9
Неспящая красавица
Level 8 Local Expert
November 26, 2023
Everything is clean and the service is excellent. And the breakfasts are like in Europe, a buffet and everything is delicious and in assortment
See original · Русский
Владимир
Level 13 Local Expert
July 6, 2022
The place seems to be good, the hotel positions itself as an exclusive place, but there are a lot of disadvantages. To begin with, to get to the parking lot, you need to drive under the "NO TRAFFIC" sign, there is another entrance, but it is under the barrier, which is constantly closed and no one is watching it. Accommodation is very expensive, breakfast is expensive and there is very little variety. There is a receptionist at the reception, VLADLENA, a rude and boorish girl, as I noticed, many are waiting for EVGENIA to be there to solve their questions. There is no kettle or refrigerator in the rooms. Cleaning was done poorly, the maid sometimes forgot to take out the trash and leave drinking water.
See original
4
5
Татьяна
Level 12 Local Expert
May 19
Everything is not bad, but there is no refrigerator in the room, this is a very big minus.... The staff are trying, but there is a negative feeling... I want a little more..
See original · Русский
1
Лана
Level 19 Local Expert
November 27
It's a bit expensive for such a service. There are no bathrobes, no slippers, no personal hygiene items. The towels are not snow-white or fluffy. But in general it's fine, you can spend the night