Against the background of the general Armenian goodwill and willingness to help, the Nor-Nork passport office left a very difficult impression. We came with the children to the opening to register in our own apartment. There was an electronic record. Due to the lack of clear information and the complete unwillingness of the staff to help in any way, they left at the third hour, without having achieved what they wanted. Yes, and there is no toilet for visitors there either. It's a nasty place

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Арсен

Level 5 Local Expert

Well, as for me, there are not particularly problems with queues. I was there 2 times: the first gave my passport to get registration, the second took it and issued a social number. The first time I waited no more than 15-20 minutes in the morning for my turn after making an appointment, the second time the queue was not needed, the window was free and the passport could be picked up without waiting in line. Of the disadvantages, except that there are no pointers in Russian, and in general pointers and adequate instructions on what to do in various situations. For example, I had to read an article in the immigrant community to understand that a passport can be picked up without waiting in line in the same window where I applied for registration. Russian Russian and English translation is available at the terminal for issuing coupons, and the employees themselves speak Russian.

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Владимир

Level 10 Local Expert

Very poor service. By appointment via the website, they can be accepted in another window for a certain time and after 1-2 hours of waiting in another queue. Employees are in no hurry at all and at the end of the day they may not accept and ask to come tomorrow...

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